330A-330B Ung Văn Khiêm, Q.Bình Thạnh, TP.Hồ Chí Minh
Nhận xét
8,4
Rất tốt
Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 12/20 nhận xét" "
10 - Xuất sắc
12
Đánh giá 8 - Tốt. 4/20 nhận xét" "
8 - Tốt
4
Đánh giá 6 - Được. 2/20 nhận xét" "
6 - Được
2
Đánh giá 4 - Kém. 0/20 nhận xét" "
4 - Kém
0
Đánh giá 2 - Tồi. 2/20 nhận xét" "
2 - Tồi
2
8,6/10
Sạch sẽ
7,6/10
Tiện nghi, dịch vụ
7,8/10
Điều kiện & cơ sở vật chất nơi lưu trú
2,0/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
YANRU
Khách đi công tác
06/02/2024
Thích: Sạch sẽ, tiện nghi phòng
YANRU
Lưu trú 1 đêm vào Tháng 2, 2024
Victor Ho trả lời vào 07/02/2024
Dear YANRU,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh City.We are very much delighted to know that you had a pleasant stay.Such kind words from you do encourage us to keep on striving to serve our valued guests like yourself better.Once again, thank you and we all look forward to welcoming you back.Yours sincerely,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
Vaida
Đi cùng gia đình
29/12/2023
Thích: Sạch sẽ, tiện nghi phòng
Spacious rooms, conditioning. Close to shopping.
Vaida
Lưu trú 2 đêm vào Tháng 12, 2023
Victor Ho trả lời vào 01/01/2024
Dear Vaida,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh City.We are very much delighted to know that you had a pleasant stay.Such kind words from you do encourage us to keep on striving to serve our valued guests like yourself better.Once again, thank you and we all look forward to welcoming you back.Yours sincerely,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
Aki
12/11/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Aki
Lưu trú 3 đêm vào Tháng 11, 2023
Victor Ho trả lời vào 14/11/2023
Dear Mr./Ms. Aki,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation amongst many other selections in Ho Chi Minh city.We trust that you had a pleasant stay experience and are very delighted to receive your kind rating.We all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
Young-wook
Khách đi công tác
23/09/2023
Thích: Sạch sẽ
Young-wook
Lưu trú 6 đêm vào Tháng 7, 2023
Victor Ho trả lời vào 25/09/2023
Dear Mr./Ms. Young-wook,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.We trust that you had a pleasant stay thanks to your kind rating. Such kind gesture from you does encourage us to keep on delivering our best services as well as help us improve what we could do better to serve our valued guests like yourself better.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
6/10 - Được
Tri
Khách đi công tác
13/08/2023
Tri
Lưu trú 2 đêm vào Tháng 8, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 15/08/2023
Dear Mr./Ms. Tri,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We appreciate your kindness of rating of your previous experience at our property. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
2/10 - Tồi
Roy
Đi cùng gia đình
03/08/2023
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
When we drive into the parking lot the security guard yelled at us and reception treated us like a second class. The breakfast is not good:(. I don't recommend staying here.
Roy
Lưu trú 1 đêm vào Tháng 8, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 04/08/2023
Dear Mr. RoyGreetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.At Oakwood Hotel & Apartments Saigon, we always strive to deliver a memorable stay experience for our guests and with due respect, all guests are our utmost valued guests. Unfortunately, we were unable to meet your expectations during your recent stay with us, especially the attitude of our staff that made you unsatisfied. Therefore, we wish to extend our sincere apology to you again. Please rest assured that your feedback had been shared and taken wholeheartedly with our management team right after your in-direct feedback upon the arrival and surely will be taken seriously as a case study for our future improvements.Once again, we deeply apologise for your inconvenience. We look forward to having a chance to welcome you back so that we could serve you with our best hospitality.Warmest regards,Victor Ho (Mr.)Front Office Manager
6/10 - Được
Linh
08/06/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Linh
Lưu trú 6 đêm vào Tháng 6, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 12/06/2023
Dear Mr./Ms. Linh,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We appreciate your kindness of rating of your previous experience at our property. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
SOO IN
Khách đi công tác
17/05/2023
Thích: Sạch sẽ, tiện nghi phòng
SOO IN
Lưu trú 5 đêm vào Tháng 5, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 18/05/2023
Dear SOO IN,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.We are delighted to know that you had a pleasant stay with us via the given scores.It is an encouragement for us to keep on striving to serve our valued guests like yourself better.Once again, thank you and we all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
2/10 - Tồi
Allan, Toronto
Khách đi công tác
13/03/2023
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
There were ants in the bathroom and the AC system seemed not to work between 11pm and 7am leaving the room quite hot at night. No staff in the hotel spoke any English other than the front desk staff. The location is not close to anything so you need to take a taxi to get to any restaurants. Just a bad hotel!
Allan
Lưu trú 4 đêm vào Tháng 3, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 28/03/2023
Dear Mr. Allan,Greetings from Oakwood Hotel & Apartments Saigon!We thank you for taking your time to write us a feedback.Kindly be informed that our hotel services are available 24/7 and immediate actions must always be taken as if there is any such request or issues from any of our guests. Furthermore, we did not receive such feedback from you during the stay regarding those mentioned issues; therefore, instant assistances from us were not offered and we are sorry if there is any inconvenience caused.Best regards,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
chien hung
12/03/2023
chien hung
Lưu trú 1 đêm vào Tháng 3, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 13/03/2023
Dear Mr. Chien Hung,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are delighted to know that you had a pleasant stay.Your kind rating is so much appreciated. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
8/10 - Tốt
jongmin
24/02/2023
Thích: Sạch sẽ, tiện nghi phòng
jongmin
Lưu trú 3 đêm vào Tháng 2, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 27/02/2023
Dear Mr. Jongmin,Greetings from Oakwood Hotel & Apartments Saigon!Firstly, we thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are delighted to know that you had a pleasant stay.Your kindness of rating for your previous experience at our property is appreciated. Should there be any parts that we can do to make your future stay experience with us better, please feel free to share with us.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
8/10 - Tốt
Thá»?nh
Đi cùng bạn đồng hành
20/02/2023
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
First of all it was a great stay during the time in Saigon. Special thanks to the hospitality of Vera and Nguyen who were extremely welcoming and helpful. However, the checkout process seemed odd to me as a FO person, the staff was maybe not in the good day but yeah overall it was great. Also thanks the DM to store our luggages
Thá»?nh
Lưu trú 3 đêm vào Tháng 2, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 21/02/2023
Dear Mr. Thinh,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you very much for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are delighted to know that you had a great stay and we are even happier to know that the services delivered by our associates Vera and Nguyen were recognised.As we are always striving to deliver our best to our valued guests like yourself, mistakes are unexpected. Your kind comments are truly meaningful to us as we can learn and improve ours.Once again, thank you and we all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
Julya
Đi cùng gia đình
09/02/2023
Thích: Sạch sẽ, tiện nghi phòng
Beyond 5 stars!!!
I love the staff at this property!! Quang and Vera were very helpful, accommodating, efficient, and always had a big smile on their faces even though they worked overnight! Nguyen is super fast and always had there to assist as well.
The breakfast was ok, but the staff made our stay unforgettable! We would definitely stay again and would highly recommend!
Julya
Lưu trú 3 đêm vào Tháng 2, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 09/02/2023
Dear Ms. Julya,Greetings from Oakwood Hotel & Apartments Saigon!First of all, we would like to thank you very much for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.We are beyond happy to know that you had a unforgettable stay experience.It is a big gratitude for us to know that the services delivered to you by our associates were recognised and we will surely take your compliments as our motivations to keep on delivering our best to our valued guests like yourself.Once again, thank you and we all look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
8/10 - Tốt
Khách đã xác thực
05/01/2023
Thích: Sạch sẽ, tiện nghi phòng
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 1, 2023
Victor Ho (Mr.) Front Office Manager trả lời vào 09/01/2023
Dear Guest,Greetings from Oakwood Hotel & Apartments Saigon!We thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.Furthermore, your kindness of giving score is giving us encouragement. Your further comments can help us make your future stay more enjoyable, please feel free to share with us.Once again, thank you.Yours sincerely,Victor Ho (Mr.)Front Office Manager
8/10 - Tốt
Khách đã xác thực
Đi theo nhóm
02/01/2023
Thích: Sạch sẽ, tiện nghi phòng
Khách đã xác thực
Lưu trú 1 đêm vào Tháng 12, 2022
Victor Ho (Mr.) Front Office Manager trả lời vào 06/01/2023
Dear guest,Greetings from Oakwood Hotel & Apartments Saigon!We thank you for choosing us as your preferred accommodation for your trip in Ho Chi Minh city.Furthermore, your kindness of giving score is giving us encouragement. Your further comments can help us make your future stay more enjoyable, please feel free to share with us.Once again, thank you.Yours sincerely,
10/10 - Xuất sắc
Bryan
17/12/2022
Bryan
Victor Ho trả lời vào 08/11/2023
Dear Mr. Bryan,Greetings from Oakwood Hotel & Apartments Saigon!First and foremost, we thank you for choosing us as your preferred accommodation for your previous trip to Ho Chi Minh city.We trust that you had a pleasant stay thanks to your kind rating. Such kind gesture from you does encourage us to keep on delivering our best services as well as help us improve what we could do better to serve our valued guests like yourself better.We look forward to welcoming you back again.Yours sincerely,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
Lucy Jean
11/12/2022
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good service and staff were helpful and polite. They provided big tv at reception area for guests to watch football. Drinks and snacks were provided complimentary
Lucy Jean
Lưu trú 2 đêm vào Tháng 12, 2022
Victor Ho (Mr.) Front Office Manager trả lời vào 12/12/2022
Dear Ms. Lucy,Thank you for choosing Oakwood Hotel & Apartments Saigon as your preferred accommodation in Ho Chi Minh city.We are happy to know that you had an enjoyable stay with us. Your kind sharing of the stay experiences are meaningful as yours are our motivation to never stop striving to serve our valued guests like you better.Once again, thank you and we look forward to welcoming you back again soon.Yours sincerely,Victor Ho (Mr.)Front Office Manager
10/10 - Xuất sắc
tracy
Đi cùng gia đình
20/11/2022
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
staff are friendly and polite, The lobby is very clean and my room is facing the saigon river , The breakfast has limited selection but it is good enough for me such as eggs, bread, bacon , coffee, tea , fruit, crossiant, yogurt and milk.
tracy
Lưu trú 6 đêm vào Tháng 11, 2022
Victor Ho (Mr.) Front Office Manager trả lời vào 25/11/2022
Dear Ms. Tracy,Greetings from Oakwood Hotel & Apartments Saigon!Our gratitude to you for choosing us as your preferred accommodation amongst many other selections in Ho Chi Minh city.We are happy to know that you had a pleasant stay and your kinds words remind us to never stop deliver our best to our valued guests like yourself.We wish to welcome you back again soon.Thank you with warm regards,Victor Ho (Mr.)Front Office Manager