2/10 - Tồi
Khách đã xác thực
25/12/2016
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This hotel really suck. I cannot recommend anyone. We booked online via Expedia, with special rates, pay in advance and non refund. Room with double bed and a single bed, for a family with 2 little kids. It says kids under 11 years old are free of charge. Our eldest one is 8y. However when we arrived, late over tired and a sick kid. Just want to have our room, they said Expedia made a mistake. No such of this room are available. So if we want they need to charge us 10usd for each night for the elder kid. After argued with them we have no choice than pay another 40usd for night for total 4 night. Since we cannot cancel our booking. And kids need to rest.
The staff, she tried everything to getting out more money from us.
The room is old, dirty bedsheets, mould on the wall, bathroom full of mould. No warm water, no hair dryer. Firgot to give towels and shampoo every day. Breakfast is poor. Everyday the same, some dishes are leftover from day before.
We have been nearly every year in this district. And this is the worst hotel we ever had and most expensive one. Staffs are super unfriendly. We asked to clean the room before or after our kids napping time. They say sorry, but they have their own schedule. You cannot parking your rented motorcycle in front of the hotel. Where you can do in front of every hotel in this district, where they will park away and keep the motorcycle safe for you. But not this one.
This hotel you need to avoid by all meaning.