Lối vào nơi lưu trú
Kiểm tra phòng trống

Nhận xét về Khách sạn Queen Ann

3 out of 5
Khách sạn Queen Ann
86-88 Bùi Thị Xuân, Q.1, TP. Hồ Chí Minh

Nhận xét

7,6

Tốt

Đánh giá 10 - Xuất sắc. 20/89 nhận xét" "
Đánh giá 8 - Tốt. 40/89 nhận xét" "
Đánh giá 6 - Được. 23/89 nhận xét" "
Đánh giá 4 - Kém. 3/89 nhận xét" "
Đánh giá 2 - Tồi. 3/89 nhận xét" "

7,8/10

Sạch sẽ

8,0/10

Nhân viên & dịch vụ

9,6/10

Tiện nghi, dịch vụ

7,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,6/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

LAM

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 6, 2022

10/10 - Xuất sắc

Binh

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff and service is very good. Thanks
Lưu trú 2 đêm vào Tháng 2, 2024
Queen Ann Hotel trả lời vào 08/03/2024
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon Hotel and for taking the time to send this review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

8/10 - Tốt

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 2, 2024
Queen Ann Hotel trả lời vào 08/03/2024
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon Hotel and for taking the time to send this review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

Ralph

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2024
Queen Ann Hotel trả lời vào 09/02/2024
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon Hotel and for taking the time to send this review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

8/10 - Tốt

Myhanh

Lưu trú 5 đêm vào Tháng 12, 2023
Queen Ann Hotel trả lời vào 09/02/2024
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon Hotel and for taking the time to send this review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

angelena

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
i couldn’t stay because they didn’t let me on my flight but when i stayed before it was amazing
Lưu trú 1 đêm vào Tháng 11, 2023
Queen Ann Hotel Sai Gon trả lời vào 02/12/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon Hotel and for taking the time to send this review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

April

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff were very helpful and attentive. They helped us with our luggage’s when we arrived and when we left.
Lưu trú 1 đêm vào Tháng 10, 2023
Queen Ann Hotel Sai Gon trả lời vào 12/10/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon Hotel and for taking the time to send this nice review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

Andrea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Modern, comfortable and in an excellent location to be able to walk and get around. The staff was helpful and lovely. Even the breakfast is great!
Lưu trú 2 đêm vào Tháng 6, 2023
Queen Ann Hotel Sai Gon trả lời vào 24/06/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

Robert

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 14 đêm vào Tháng 5, 2023
Queen Ann Hotel Sai Gon trả lời vào 23/06/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

Mevan

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Friendly staff
Despite the grand-seeming photo, the hotel is small and cozy. The hotel was very clean, including the lobby and the room. The staff were very friendly and very helpful. The level of English among the staff was better than average for Saigon, and better than I expected.
Lưu trú 4 đêm vào Tháng 5, 2023
Queen Ann Hotel Sai Gon trả lời vào 26/05/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon Hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

8/10 - Tốt

Kenneth

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Jim and Kim at the Queen Ann Hotel Saigon.
Great location and wonderful staff. Smaller than anticipated but the staff made up for it.! The MZ Bar close by was a great place to have a drink and meal. Kim was terrific to us.
Lưu trú 4 đêm vào Tháng 2, 2023
Queen Ann Hotel Sai Gon trả lời vào 27/02/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

8/10 - Tốt

Richard

Lưu trú 3 đêm vào Tháng 2, 2023
Queen Ann Hotel Sai Gon trả lời vào 23/03/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

Helen

Lưu trú 1 đêm vào Tháng 1, 2023
Queen Ann Hotel Sai Gon trả lời vào 02/02/2023
Dear Valued Guest, Thank you for choosing to stay at Queen Ann Sai Gon hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit. Kind Regards, Queen Ann Hotel Sai Gon

6/10 - Được

Khách đã xác thực

Đi theo nhóm, Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2023
Queen Ann Hotel Sai Gon trả lời vào 16/01/2023
Dear Valued Guest, We would like to acknowledge your comments to improve the quality of service in the coming time. And Hope you can feel our change when you come back to our hotel next time. Once again, thank you for your feedback and it would be our honor to welcome you again at the Queen Ann Hotel Sai Gon! Best Regards, Queen Ann Saigon Hotel

10/10 - Xuất sắc

Tho

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff is very friendly, enthusiastic to help, the breakfast is delicious, the bathroom is clean, I like the hot and cold shower the most.❤️❤️👍
Lưu trú 7 đêm vào Tháng 11, 2022
Queen Ann Hotel Sai Gon trả lời vào 17/11/2022
Dear Valued Guest,Thank you for choosing to stay at Queen Ann Sai Gon hotel and for taking the time to send this lovely review. We are happy to see that you truly enjoyed your time with us. We are looking forward to welcoming you back to our hotel on your next visit.Kind Regards, Queen Ann Hotel Sai Gon

10/10 - Xuất sắc

Denise

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fantastic service
The service was exceptional... staff went above and beyond to be helpful with taxis, reservations and directions. The free breakfast was fantastic with a lot of western and vietnamese options. There location was within walking distance to some fun areas for night life. They left me a fruit plate and birthday card on my birthday! The only complaints i have are that the shower was not consistently hot. And i was disappointed that my room did not have a window...this was not clear when i booked. The walls are a little thin...i could hear neighbor's text message ding through out the night.
Lưu trú 1 đêm vào Tháng 3, 2020

8/10 - Tốt

Jusu

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
It's OK for few days stay. Breakfast are OK with the price. Service are very good and kind.
Lưu trú 2 đêm vào Tháng 12, 2019

6/10 - Được

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 1, 2020

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was well furnished with modern facilities (e.g. USB power sockets and night floor lighting)
Lưu trú 2 đêm vào Tháng 10, 2019

8/10 - Tốt

Scott

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good hotel and area
Enjoyed the hotel and local area.
Lưu trú 2 đêm vào Tháng 6, 2019

8/10 - Tốt

Noelly

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Pas top
Attention chambre sans fenêtre...et pas dans le quartiers routard qui est 2 rue plus loin... Sinon le personnel est sympa.
Lưu trú 1 đêm vào Tháng 3, 2019

6/10 - Được

Khách đã xác thực

Đi theo nhóm
Trouble commumicating with staff. No english speaking staff worked there.
Lưu trú 2 đêm vào Tháng 2, 2019

10/10 - Xuất sắc

Zachary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent service
Excellent room cleaniness .. staff very friendly and helpful
Lưu trú 1 đêm vào Tháng 1, 2019

10/10 - Xuất sắc

Tomasz

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
świetny hotel
Wyjątkowo wspaniały hotel. Nowiutki, czyściutki, wspaniałe śniadanie. Personel fantastyczny. Dałbym 5 *. Jakość do ceny b.dobra. Polecam bardzo
Lưu trú 3 đêm vào Tháng 1, 2019

8/10 - Tốt

CHIA JOU

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 10, 2018

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The queen Ann transferred at the last minute to the ambassordor next door. The conditions there were shocking ! The mattresses had the springs coming through the top. And a friend had staff go through her suitcase while she was out, So overall very poor !!
Lưu trú 1 đêm vào Tháng 6, 2018

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice enough
Our room was nice, and was one of the larger rooms we experienced in Vietnam. The air conditioning was programmed to turn off in the middle of the night, so we woke up on a dead sweat and had to convince it to turn back on. The (large & lovely) shower was a bit treacherous with smooth tile on the floor - careful! The included breakfast was adequate, at best. There was light renovation work going on at the hotel and we were told more would happen in May... might want to check before booking.

6/10 - Được

KIMYOUNG

Không thích: Sạch sẽ
Ms Diem Pham trả lời vào 19/04/2018
Dear: Mr Kim Thank you for supporting our hotel Hope to welcome you at our hotel in the near future Thank you and Best Regards,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good hotel in convenient location to explore HCMC
The hotel is located in a good area to explore HCMC the hotel is located on a busy street and can be a bit noisy if the room face the street.
Ms Diem Pham trả lời vào 20/04/2018
Dear: Anonymous Thank you for your kind comments on our hotel, Ho Chi Minh City is always a dynamic and vibrant city. The window facing the street front should be a little bit noisy Hope to welcome you at our hotel in the near future Thank you and Best regards,

8/10 - Tốt

Kenny, Spore

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice hotel within walking distance to attractions
This hotel is very nice and warm and have good friendly staff service. There are a few amenities around the hotel area too. It is within walking distance to some of the attractions if you prefer to walk around the city itself. Also, the hotel rate is also reasonably priced for that comfy room which I had stayed. Overall it is given a 3.5 out of 5 points.
Lưu trú 1 đêm vào Tháng 3, 2018
Ms Diem Pham trả lời vào 20/04/2018
Dear: Kenny Thank you for your kind comments on our hotel Hope to welcome you at our hotel in the near future Thank you and Best Regards,

8/10 - Tốt

Jessica

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

8/10 - Tốt

ボッチ, 埼玉県

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
最高においしいバインミーの店の近くのホテル
部屋は、ブィティスワンSt.に面した2階のため早朝からちょっとにぎやかだった。窓もありバスタブもあり、この値段ではまずまずです。朝食がちょっと問題かな❔時間が過ぎてしまうと食べ残しのようなものしかないバイキングスタイル。ぜひ、オムレツや目玉焼きを注文してください作ってくれますょ。パンもジャムもドリンクもありますから何とか腹は満たせます。どうしてもだめな人は、この通りをちょっと歩けば行列のできる最高においしいバインミーのお店があります。是非チャレンジしてください。最近値上がりしたみたいですが…。
Lưu trú 1 đêm vào Tháng 2, 2018

8/10 - Tốt

Patrice

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good location in Ho Chi Minh City
Well located hotel with attentive staff. Room was comfortable, with working AC and plenty of hot water in the bath. Breakfast was average.
Lưu trú 1 đêm vào Tháng 12, 2017

8/10 - Tốt

Seow

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Always service with a smile
A reasonably good and safe hotel in district 1 that provide good services....bell boys, receptionists, room services, breadfast, security. Rooms are clean and air conditions are moderately cool. However, its lift is rather slow and need to be upgraded. Hotel now has a meeting room (formerly a restaurant) and its restaurant is now located at basement (formerly a massage centre).
Lưu trú 4 đêm vào Tháng 7, 2017

8/10 - Tốt

Patrick, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ
Helpful and friendly staffs
Simple clean hotel with very good services, especially the bell captain - Mr. Son. Helpful and knowledgeable:)
Lưu trú 1 đêm vào Tháng 7, 2017

6/10 - Được

AJ, UK

Thích: Sạch sẽ, nhân viên & dịch vụ
Good Value
I stayed here as part of a group tour. The hotel is well located, the staff are very helpful and the rooms are comfortable / clean. It provides excellent value for money. Street noise is an issue as the room windows do not provide sound insulation.
Lưu trú 2 đêm vào Tháng 5, 2017

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
This hotel must not be sold in Hotels.com
It started with a horrible check-in experience when the rude Front Desk attendant informed me I had no reservation. After calling reservations & checking the system (yes, she did not check at the 1st instance), she found the booking and still asked me for a voucher. She later checked my passport and insisted to "safe keep" it which I refused. I reached my room and it was hot. AC was not turned on, the floor had a squeeking sound & the exhaust in the toilet was noisy. Breakfast the next day was another story. Food was cold, warmers were not refilled, clumps of brown sugar was in the white & tge cheese was unsanitariry place on ice. At 11am, Front Desk calls, reminding me to check out at 12nn. When I left my room, the doors of the other rooms were left wide open, as the Housekeepers were chatting from across the rooms while cleaning. It took awhile before I could go down because all their rubbish were in the guest lift.

6/10 - Được

Lim

Reasonable price
hotel room is good, price is reasonable. Can do better to upgrade the hotel.

6/10 - Được

Wai Jiun, Singapore

Thích: Nhân viên & dịch vụ
Short getaway stay in HCM
Average stay but airconditioning not too good. Afternoon heat affects rooms with windows. Should have a small bar in lobby.

6/10 - Được

Khách đã xác thực

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
I booked and paid for a deluxe room with 2 single beds (rate is higher than deluxe room with queen size bed) and it shows clearly on the Expedia booking. But when I checked in, they tried to give me the room with 1 queen size bed. Only after I protested, then they give me the room with 2 single beds. Just do not like the experience.

8/10 - Tốt

geoart

Thích: Sạch sẽ, nhân viên & dịch vụ
great area
was a nice hotel which satisfying for our needs. the breakfast was adequate and we saw a lot of interesting things around this area

4/10 - Kém

Hans D.

Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
First days in Vietnam
Wir waren mehr als drei Wochen in Vietnam unterwegs und haben hier unsere ersten Nächte verbracht. Das Personal war sehr freundlich und hilfsbereit. Die Zimmer sauber, leider nicht alle mit Fenster.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, tiện nghi phòng
It is alright.
It is an ok stay. I stayed at hotel with lower rate much better room.

8/10 - Tốt

Vu L.

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Good family trip
Good service, staff are friendly, the room is clean, and location is easy to get around in the city.

6/10 - Được

Dong Jun

Thích: Sạch sẽ

8/10 - Tốt

MYOUNGJIN, 서울

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
직원들 서비스가 매우 좋습니다.
직원들 서비스가 매우 친절하고 좋았습니다. 아침마다 택시 타는 거 도와주고, 짐 잃어버리지 말라고 주의주고 손님들에게 관심 가져준다는 느낌 받았습니다. 룸 상태나 청결도도 가격대 비하면 엄청 좋은 편이고요. 다만 조식 먹는 식당이 매우 작았습니다. 원래 식당은 공사중이더라고요. 벤탄시장, 데탐거리와는 꽤 가까운 편입니다.

10/10 - Xuất sắc

bruce g.

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Annual Holiday
Hotel was in a good location, very quiet at night. It was a large room with nice facilities. Room had lots of cable tv channels and free movies. Breakfast had limited western food selections and often orange juice machine was empty. Car to pick up from airport was 25US or 15US to go to airport which was a little expensive, as it was only about 8km from airport. But these are my only things I can fault. Would stay or recommend this hotel.

8/10 - Tốt

Alex S.

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Mon avis.
Non loin de l'aéroport ( 20-30 minutes ). Proche des musées et de nombreux sites à visiter à Saigon. Petit déjeuner avec du choix. Personnel accueillant.

8/10 - Tốt

HENRY H.

Thích: Nhân viên & dịch vụ, tiện nghi phòng
Travel trip
This hotel had very good services, clean and convenience for a lot of activities else wheres. Overall, this is a great hotel. I will be back there if have a chance.

6/10 - Được

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Decent hotel, service was just ok
The hotel itself is very clean and nice. The bed is comfortable and bathroom big. The shower was strong as well with great amenities available. My main problem was that I paid a lot of money for the airport transfer as I got in very late at night and was traveling alone, but when I arrived the driver wasn't there. I waited for more than 30 minutes for him and when I contacted the hotel they acted like it was my fault. They said the driver was there and he waited a long time for me. However, that wasn't true as my flight had just gotten in and I went straight to the meeting spot. It turns out, the driver didn't even check my flight and went to the international terminal, but my flight came in at the domestic terminal. It made me feel very uncomfortable that they seemed to blame me for their own mistakes. Later, they offered to give me airport transfer when I left to go home for a lower price, but when I finally agreed to do it they told me it was booked and I'd have to pay extra to hire an outside driver at that point. I was not pleased and just opted for the taxi. I recommend to just get a taxi to/from the airport and not deal with their transfer. It was way more expensive than other locations and the service was not nearly as good as other places I've stayed of similar quality in Vietnam.