Hồ bơi ngoài trời, ghế dài tắm nắng

Nhận xét về Riverside Serviced Apartments

4 out of 5
Riverside Serviced Apartments
53 Võ Trường Toản, P.Thảo Điền, Q.2, TP. Hồ Chí Minh

Nhận xét

8,6

Xuất sắc

Đánh giá 10 - Xuất sắc. 57/134 nhận xét" "
Đánh giá 8 - Tốt. 61/134 nhận xét" "
Đánh giá 6 - Được. 14/134 nhận xét" "
Đánh giá 4 - Kém. 1/134 nhận xét" "
Đánh giá 2 - Tồi. 1/134 nhận xét" "

8,8/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

9,8/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Sung Jun

Khách đi công tác
Thích: Sạch sẽ, tiện nghi phòng
Lưu trú 17 đêm vào Tháng 1, 2024
Pierre trả lời vào 01/03/2024
Dear Valued Guest,Thank you for taking the time to provide your feedback on your recent stay with us. We truly appreciate your kind words and are delighted to hear that you had a wonderful experience.We hope to have the pleasure of welcoming you back as soon as possible.Best regards,

10/10 - Xuất sắc

Erik

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
Bra lägenhet för familj, bra på och restaurang
Lưu trú 6 đêm vào Tháng 12, 2023

8/10 - Tốt

Yusuke

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was clean and the service was polite and comfortable, but the room facilities (cooler, lighting, and toilet were a little out of order. The facilities are a little old.
Lưu trú 2 đêm vào Tháng 7, 2023
Resident Manager trả lời vào 26/07/2023
Dear Valued Guest,Thank you for taking the time to provide your wonderful feedback regarding your recent stay with us and our team. We truly appreciate your kind words.We hope to have the pleasure of welcoming you back as soon as possible.Best regards,

10/10 - Xuất sắc

SECURITIES.CO

Lưu trú 4 đêm vào Tháng 4, 2023
Resident Manager trả lời vào 12/04/2023
Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again.Warm regards,

10/10 - Xuất sắc

Maria Victoria

Lưu trú 1 đêm vào Tháng 2, 2023
Resident Manager trả lời vào 21/02/2023
Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again.Warm regards,

10/10 - Xuất sắc

stefanie

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi phòng
true oasis in ho chi minh
A very serene and lovely property, boat service was such a nice opportunity with our very young grandsons. The restaurant is perched right by the riverside with lots of comfortable and fashionable seating. Fun happy hour. Swimming pool is large and perfect temperature. I love the little community surrounding the area with every kind of food you could ask for and great market
Lưu trú 2 đêm vào Tháng 2, 2023
Resident manager trả lời vào 14/02/2023
Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We would love to come back soon, we look forward to the opportunity of serving you again.Warm regards,

10/10 - Xuất sắc

Yusuke

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff and relaxing family I was able to stay.
Lưu trú 2 đêm vào Tháng 8, 2022
Resident Manager trả lời vào 06/09/2022
Dear Valued Guest, Thank you for sharing these great feedback about your recent stay with us. We will share your feedback with our service team, it will give them a great motivation.We hope you will come back soon to visit us, we look forward to the opportunity of serving you again.Warm regards,

10/10 - Xuất sắc

Yusuke

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It's a quiet place by the river, reliable staff, and a relaxing place to spend time with family.
Lưu trú 1 đêm vào Tháng 7, 2022
Sales team trả lời vào 08/08/2022
Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again. Warm regards,

8/10 - Tốt

LIN

Lưu trú 2 đêm vào Tháng 12, 2021

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 5 đêm vào Tháng 2, 2020
Pierre trả lời vào 19/02/2020
This is great review, thank you again, We look forward to welcoming you again to Riverside in the future. Happy New Year. Regards

8/10 - Tốt

Jan

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Bra lugnt hotell
Mycket bra och bekvämt boende som ligger ca 20 min från centrum. Hotellet har både gratis buss och båt in till centrum
Lưu trú 4 đêm vào Tháng 12, 2019
Pierre trả lời vào 11/01/2020
Dear Valued guest, Thank you for your booking at Riverside, according to Google translate, we understand that you were happy of you stay and we are really glad about it. Thank you for the review. We hope you will come back to visit us soon. Happy New Year

8/10 - Tốt

Rolf

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Smidigt men högljutt
allting är väldigt smidigt och allt ingår tex båtfärd till stan. men min säng var stenhård och ljudet från bygget var väldigt högt även inne i lägenheten vilket gjorde det svårt att sova
Lưu trú 2 đêm vào Tháng 12, 2019
Pierre trả lời vào 06/01/2020
Dear Valued guest, Thank you for your stay with us, according to Google translate, we understand that you were not satisfy about the mattress and some noises around. We are very sorry about it, and I would like to inform that our mattress are international standard one and also that we have available some bed topper for double beds (upon request). Regarding the noise, I apologize for this and if you could contact us again to let us know where it was, I could investigate with care to fix the issue. We hope you will come back to visit us, and if you do, ask us at the booking if we have bed topper available in order for us to set it up before check-in, we are always please to serve our guests. Thank you again, Happy New Year. Regards,

10/10 - Xuất sắc

Julien

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 12, 2019
Pierre trả lời vào 02/01/2020
Thank you for visiting us, Happy New Year!

6/10 - Được

Khách đã xác thực

Đi theo nhóm
Không thích: Tiện nghi phòng
沢山の虫がいました。エアコンの清掃が悪いようでした。
Lưu trú 6 đêm vào Tháng 12, 2019
Pierre trả lời vào 23/12/2019
Dear Valued guest, Thank you for your stay with us, according to google translate, we understand that you had some insects in the apartments. It can happen as we have 4 hectares garden around the accommodation. To avoid this problem, the pest control company sprays the garden 2 times a week to control the mosquito’s population. The pest control company also sprays regularly all apartments every 3 months. If our residents inform about insects in the apartments, we can fix the problem quickly. We have our reception that is open 24h/7. Secondly, we understand that the AC did not make you satisfy, and we are sorry for this too, it is maintained 3 times a year. We would have been happy to know about these issues earlier so we could make your stay more comfortable. We hope you will come back to visit us, so we can show you that are services are efficient and always please to serve our guests. Thank you again, Merry Christmas and Happy New Year

8/10 - Tốt

Jukka

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2019
Pierre trả lời vào 20/12/2019
Thank you for your review and for your stay in Riverside Serviced Apartments. We hope to see you again soon. Merry Christmas and Happy New Year.

8/10 - Tốt

Khách đã xác thực

temporary accommodation during move. the apartment is large , however the a/c's (very slow cooling) and kitchen are outdated. at checkout - reception was unable to charge my credit card for the restaurant bill - eventhough restaurant was ok to put it on my room. the grounds and location of riverside are well maintained and within easy reach of An Phu and the schools in Thao Dien.
Lưu trú 2 đêm vào Tháng 10, 2019
Pierre trả lời vào 01/11/2019
Dear Valued Guest, Thank you for the feedback, we are very sorry if the AC was not so efficient. I hope you have mentioned this to our reception, so we can do our best to fix it. I would like add some details about the restaurant bill. They said they bill the on the room, it means that you can sign and pay at the end of the stay. As the restaurant and Riverside are not the same company, we are not allowed to collect your money for the restaurant. I would like to apologize for the confusion; we are going to talk to the manager to brief the staff in order to avoid any misunderstanding in the future. Thank you again for staying with us, we look forwarding welcoming you again son. Regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 10, 2019
Pierre trả lời vào 17/10/2019
Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again. Warm regards,

10/10 - Xuất sắc

EUISUK

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
실버타운 ㅎㅎㅎ
실버타운 같아요 조용하고 좋아요
Lưu trú 5 đêm vào Tháng 4, 2019
PIERRE trả lời vào 07/10/2019
Dear valued guest, Thank you very much for your time and your review. We are glad to read your great comments. We truly appreciate your support and look forward to welcoming you back to Riverside in the near future. Best Regards,

10/10 - Xuất sắc

Flemming

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 8, 2019
Pierre trả lời vào 05/09/2019
Dear valued guest, This is a real pleasure to see that you were satisfied of your stay, and that you take the time to share your experience. We thank you and appreciate your support and look forward to welcoming you back to Riverside in the near future. Best Regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great spot. Has a gym on property and pool. Nice views, very comfortable. Would come back in the future.
Lưu trú 2 đêm vào Tháng 9, 2018
Pierre trả lời vào 30/08/2019
Dear Valued Guests, Thank you to recommend our residence. We are glad that you enjoyed your stay. We look forward to welcoming you again to Riverside in the future. Warm regards,

8/10 - Tốt

Henrik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 7, 2019
Pierre trả lời vào 23/07/2019
Dear Valued Guest, Thank you to take the time to share your experience. We hope you will come back again to visit us, we look forward to the opportunity of serving you again in the near future. Warm regards,

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice place for a longer stay
Nice place to stay if you are staying in the Thao Dien area for multiple days. We were there for work for about a week and it was nice to have a full apartment.
Lưu trú 5 đêm vào Tháng 5, 2019
Pierre trả lời vào 22/05/2019
Dear valued guest, Thank you very much for your time and your review. We are glad to read your great comments. We always focus on providing a pleasant and enjoyable place to live for travelers, business stay , long or short term. Thanks to the big garden, the equipments for sport and children, and the Blu Bar and Grill, we are happy to create a real different experience for travelers and residents of all ages. We truly appreciate your support and look forward to welcoming you back to Riverside in the near future. Regards,

8/10 - Tốt

Samantha

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice place to stay
Hotel was well equipped and restaurant was great as it was near the pool and alongside the river.
Lưu trú 2 đêm vào Tháng 5, 2019
Pierre trả lời vào 22/05/2019
Dear valued guest, Thank you very much for your time and your review. We are glad to read your great comments. We always focus on providing a pleasant and enjoyable place to live for travelers, business stay , long or short term. Thanks to the big garden, the equipments for sport and children, and the Blu Bar and Grill, we are happy to create a real different experience for travelers and residents of all ages. We truly appreciate your support and look forward to welcoming you back to Riverside in the near future. Regards,

10/10 - Xuất sắc

chul ho

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 4, 2019
Pierre trả lời vào 12/04/2019
Dear Valued Guest, Thank you for sharing your feedback about your recent stay with us. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again. Warm regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 3, 2019
Pierre trả lời vào 20/03/2019
Dear Valued Guest, Thank you for your great feedback, your enjoyable stay with us and support is a great reward for us and motivate our teams to keep on making all efforts to offer a great experience for everyone. We look forward to the opportunity of serving you again in the near future. Best regards,

6/10 - Được

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 3, 2019
Pierre trả lời vào 01/04/2019
Thank you for your comment. We really appreciate your support and look forward to welcoming you back to Riverside in the near future. Regards,

8/10 - Tốt

kyeyoung, Seoul Korea

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
조용한 마을
조용한 마을에 잠시 스쳐가는 이방인 느낌... 차비 마니 든거 빼곤 나쁘지 않았어요
Lưu trú 3 đêm vào Tháng 3, 2019
Pierre trả lời vào 12/03/2019
Thank you very much for sharing your feedback about your recent stay with us. We focus on providing a pleasant and enjoyable place to live with personalized services. We hope you will come back to visit us, we look forward to the opportunity of serving you again in the near future. Best regards,

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Riverside has everything you need. I love the location on the river, it's quiet. Great pool. Restaurant is delicious and there is also a coffee shop . There is also place to do laundry.
Lưu trú 2 đêm vào Tháng 2, 2019
Pierre trả lời vào 28/02/2019
Dear Valued Guests, This is a real pleasure to see that you were satisfied of your stay and that you take the time to share your experience. As all hoteliers, we know the importance of the wellbeing, and we do our best for everyone to feel at Home. On behalf of the team, thank you very much for choosing Riverside during your trip in HCMC and for supporting us on this media. We look forward to welcoming you again to Riverside in the future. Warm regards,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 2, 2019
Pierre trả lời vào 03/04/2019
Thank you for this amazing review, we are so glad that you enjoyed your stay. We look forward to welcoming you back to Riverside in the near future. Regards,

8/10 - Tốt

Britta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2019
Pierre trả lời vào 18/02/2019
Thank you for your comment. We really appreciate your support and look forward to welcoming you back to Riverside in the near future. Regards,

10/10 - Xuất sắc

Robert Kevin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Riverside was great. Perfect place for young kids. We were there with our grandson and his parents. The staff was fabulous, so friendly. We had a great time. We took the boat ride to and from district one.
Lưu trú 5 đêm vào Tháng 2, 2019
Pierre trả lời vào 13/02/2019
Dear Valued Guests, Thank you to recommend our residence. We do our best to make our guests to feel like home and to provide personalized services and we are happy that you enjoyed your stay. I have congratulated all head departments, thanks to your review. Thank you very much for choosing Riverside during your trip in HCMC. We look forward to welcoming you again to Riverside in the future.

10/10 - Xuất sắc

Flemming

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 1, 2019
Pierre trả lời vào 05/02/2019
Dear valued guest, Thank you very much for the review We hope you will come back to visit us, we look forward to the opportunity of serving you again in the near future. Regards,

10/10 - Xuất sắc

Martin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Supert sted, gratis transport til byen!
Enestående sted. Alt fungerte glimrende, ikke minst gledelig overrasket over muligheten for å reise med både båt og bil gratis inn til sentrum.
Lưu trú 3 đêm vào Tháng 1, 2019
Pierre trả lời vào 23/01/2019
Thank you for your great feedback. The residence is a unique environment and we are very glad when our guests enjoyed the premises and our services. We really appreciate your support and look forward to welcoming you back to our community in the near future. Best Regards,

10/10 - Xuất sắc

Pauline

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Besöker gärna igen
Älskade denna lägenhet, visserligen ganska hård säng men vi sov bra, god mat, bra service, fint poolområde. Inte jätteroligt närområde men en kortis med taxi så var man mitt i stan. Trevligt med gym, pingis och massagesalong. Mysigt att sitta vid floden. Rekommenderar detta hotell
Lưu trú 1 đêm vào Tháng 12, 2018
Pierre trả lời vào 16/01/2019
Dear Valued guest, Thank you very much for sharing your feedback about your recent stay with us. It is great to hear that you enjoyed all facilities and services. We always welcome our guests with pleasure and do the maximum to make them comfortable by providing personalized services. Thank you again for this post, we hope to welcome you some day again, All the best and warm regards,

10/10 - Xuất sắc

SueH, Perth WA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The apartments at Riverside where spacious for my husband and I and our group all where about to be accommodated here. The apartment was serviced each day, we had breakfast at the restaurant there and the atmosphere was great - situated on the river. There is an amenities store and a great coffee shop and we could walk to the wedding venue if we chose. There where Taxis there to take us anywhere but also free shuttle and boat into District 1
Lưu trú 4 đêm vào Tháng 10, 2018
PIERRE trả lời vào 31/10/2018
Dear Valued guest, Thank you very much for sharing your feedback about your recent stay with us. It is great to hear that you and your friends enjoyed all facilities; services and that you recommend our property. We look forward to welcoming you again to Riverside soon. Best regard,

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The ability to have an apartment so 2 families could be together rather than in separate hotel rooms. Also had a pool for the kids to relax in. restaurant, cafe, free laundry and mini market. Made it very convenient. I also appreciated being to stay for the afternoon for a small fee as we had a late flight
Lưu trú 3 đêm vào Tháng 10, 2018
Pierre trả lời vào 31/10/2018
Dear Valued Guest, Thank you for your nice feedback. The residence is a unique environment and we are very glad when our guests appreciate the premises and our services. Again, thank you for your comment. We really appreciate your support and look forward to welcoming you back to our community in the near future. Best Regards,

10/10 - Xuất sắc

Jesper j.

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Utrolig dejlig sted. Der var stille og roligt. Dejligt til en familie ferie. Dejlig restaurant lige ved floden.
Lưu trú 6 đêm vào Tháng 10, 2018
Pierre trả lời vào 31/10/2018
Dear Valued Guest, Thank you for your nice feedback. The residence is a unique environment and we are very glad when our guests appreciate the premises and our services. Again, thank you for your comment. We really appreciate your support and look forward to welcoming you back to our community in the near future. Best Regards,

10/10 - Xuất sắc

Arianna

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 19 đêm vào Tháng 9, 2018
Pierre trả lời vào 24/10/2018
Thanks for staying with us. We appreciate your feedback!

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2018
Pierre trả lời vào 24/10/2018
Thanks for staying with us. We appreciate your feedback!

8/10 - Tốt

Daniel

Frequent resident
Have stayed here with Riverside Service Apartments several times now and I will continue to return. The apartment is spacious, in a great location and accommodates family needs, such as laundry services and a convenience store on the property. Staff are helpful, friendly and available at all hours. Cleaning service happens daily and the staff are friendly, non-intrusive and efficient. The only gripe that I have is that Mai Linh taxis are used on the property and they are not reputable. I have actually been severely overcharged by them; avoid using their service.
Lưu trú 4 đêm vào Tháng 8, 2018
Pierre, trả lời vào 29/08/2018
Dear Valued guest, This is a real pleasure to see that you were satisfied of your stay and that you take the time to share your experience. As all hoteliers, we know the importance of the wellbeing, and we do our best for everyone to even feel better than "at Home". It is very disappointing to hear that Mai Linh taxi did not make you satisfy; it is one of the best and may be the most reliable taxi company in Vietnam. If next time, during your stay, you think you over pay, if you have any problem with them, you should inform us, keep the record of the car number, so we can fix immediately the issue for you. We have on duty receptionist 24/7 and always happy to serve people. On behalf of the team, thank you very much for choosing Riverside during your trip in HCMC. We look forward to welcoming you again to Riverside in the future. Warm regards,

6/10 - Được

Arye

Thích: Sạch sẽ
Không thích: Nhân viên & dịch vụ, tiện nghi phòng
Okay only.
The house keeping was awesome, but the laundry staff was very rude. We also called for taxi 3 times and the reception kept telling us it is coming, when it wasn't. So ended up waiting almost an hour for a single cab. Their english isn't that great. Also, the reception almost forgot to give me the deposit back.
Lưu trú 22 đêm vào Tháng 7, 2018
Pierre trả lời vào 16/08/2018
Thank you for sharing your feedback about your recent stay with us. I am very sorry about the laundry staff attitude, this is the first time we have such comment, we are going to investigate about it, and of course make sure, it will not happen anymore. Regarding the taxi, we are not responsible for the taxi company, they have a supervisor on the spot who manages the cars and requests at the door. He/she is informed of every single request. (This is the best company you can find in Vietnam). But, I am also sorry that you had to wait so much, this is something that can happen when it is rainy and at the peak time, it can become really challenging to get a taxi quickly. I am going to send your feedback to the taxi company to let them know about this unacceptable waiting. And finally for the receptionists, we have regular training in order to improve their skills, and I am confident that next time you come back, you will see the difference. We hope you will come back soon to visit us, we look forward to the opportunity of serving you better and again. Warm regards, PierreResident Manager

10/10 - Xuất sắc

Scott, Charlottesville, VA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Clean and comfortable accommodations away from the noise and congestion of the city. Nice pool, coffee shop, restaurant and mini mart. A nice place to relax.
Lưu trú 6 đêm vào Tháng 7, 2018
Pierre trả lời vào 09/08/2018
Thank you very much for sharing your nice feedback about your recent stay with us. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again. Warm regards,

10/10 - Xuất sắc

Flemming

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
As always at Riverside the best and nicest service just a great place to stay. Lots of great restaurants and close to the City. Big Nice rooms
Lưu trú 4 đêm vào Tháng 7, 2018
Pierre trả lời vào 09/08/2018
Thank you for this amazing review, we are so glad that you enjoyed your stay. We look forward to welcoming you back to Riverside in the near future.

10/10 - Xuất sắc

Steve, Melb, Australia

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
Doing a bit of work on the path was a bit annoying but it has to be done, otherwise this place is amazing and it’s the second time I have stayed there and I wouldn’t stay anywhere else in Saigon
Lưu trú 4 đêm vào Tháng 5, 2018
Pierre trả lời vào 16/08/2018
This is a real pleasure to see that you were satisfied of your stay and that you take the time to share your experience. As all hoteliers, we know the importance of the wellbeing, and we do our best for everyone to even feel better than "at Home". On behalf of the team, thank you very much for choosing Riverside during your trip in HCMC and for supporting us on this media. We look forward to welcoming you again to Riverside in the future. Warm regards, Pierre Resident Manager

8/10 - Tốt

Khách đã xác thực

Thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ファミリー向けのアパートメントホテル
コンパウンドの中で、約10棟ほどのアパートメントがあり、在住者が入っていない部屋がホテルとして使用されているアパートメントタイプのホテルです。コンパウンドの中に、プール、レストラン、テニスコート、ミニショップ、カフェなどがあり便利です。コンパウンドの近くにレストランやショッピングモールもあります。
Lưu trú 2 đêm vào Tháng 5, 2018
Pierre trả lời vào 16/08/2018
Dear Valued guest, Thank you for sharing your feedback about your recent stay with us. I would like to add that we always welcome our guests with pleasure and do the maximum to make them comfortable by providing personalized services. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again. Warm regards, Pierre Resident Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great week stay.
Staff were friendly and helpful whenever we asked questions. Most spoke at least broken English which was helpful. Pool was fantastic. Restaurant was very good but a bit pricey for Vietnam. Room was cleaned everyday and cleaner was lovely, so polite. Mattress was only complaint, very hard low quality. Overall we loved the stay, quiet beautiful location. Free water taxi was excellent.
Lưu trú 7 đêm vào Tháng 4, 2018
Pierre trả lời vào 02/05/2018
Dear Valued Guests, We would like to sincerely thank you for this review and for your time. We daily work with passion to make our guests and residents feel like home. Hospitality is dedicated people who make visitors feel comfortable. And we are flattered that you mentioned about our team. Regarding the mattress, we use international brand,(Dunopillo), it was maybe too hard for you. We understand your point of view, so to fix the problem, in the future we will have mattress topper available. We will welcome you with great pleasure for your next stay in HCMC. Warm regards,

8/10 - Tốt

Young A

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

8/10 - Tốt

CHIN CHEONG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good for relaxing
Quiet place and felt relax during my stay in Riverside apartment. Just felt that inconvenient to find the restaurant surrounding.
Pierre Resident Manager trả lời vào 06/04/2018
Thank you very much for sharing your nice feedback about your recent stay with us. regarding the restaurant, this is too bad you did not ask our receptionists, they would have been happy to help you to find what you needed. In the outside, the surrounding allows anyone to enjoy a wide range of restaurants and many fun activities such as theatre, ice skating, shopping, bowling… We hope you will come back soon to visit us, we look forward to the opportunity of serving you again. Warm regards,

10/10 - Xuất sắc

Johnny

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Affärsresa Ho Chi Minh City
Ett perfekt boende för min affärsresa i Vietnam. Lägenheterna var stora och välutrustade. Kommer definitivt bo här igen.
Pierre. Resident Manager trả lời vào 06/04/2018
Thank you very much for sharing your nice feedback about your recent stay with us. We hope you will come back soon to visit us, we look forward to the opportunity of serving you again.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Calm and peaceful
The area is clean and tidy, staff is extremely friendly and speaks very good English (French as well). The free shuttle to the city center is very convenient. For my husband and I it was an amazingly restful few days after many adventures in Vietnam. We absolutely enjoyed the peace and smooth running of the place. The food at the cafe and restaurant is overpriced (western food only), but there is some food just outside the place and quite a few restaurants within 15-20mins walk.
Lưu trú 3 đêm vào Tháng 3, 2018
Pierre. Resident Manager trả lời vào 06/04/2018
Thank you very much for sharing your nice feedback about your recent stay with us, we are so glad that you enjoyed your stay. We look forward to welcoming you back to Riverside in the near future. Regards,