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Nhận xét về Roseland Sweet Hotel & Spa

3.5 out of 5
Roseland Sweet Hotel & Spa
04 Cao Bá Quát, TP.Hồ Chí Minh, TP.Hồ Chí Minh

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 77/107 nhận xét" "
Đánh giá 8 - Tốt. 21/107 nhận xét" "
Đánh giá 6 - Được. 5/107 nhận xét" "
Đánh giá 4 - Kém. 1/107 nhận xét" "
Đánh giá 2 - Tồi. 3/107 nhận xét" "

9,4/10

Sạch sẽ

9,6/10

Nhân viên & dịch vụ

9,2/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Duc

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
最高満足しました。
Lưu trú 1 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 29/03/2024
Dear Mr. Duc,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - Xuất sắc

MINH BAC

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋も広く、洗練されています。静かですし、人込みを離れて過ごすにはとてもいいホテルです
Lưu trú 1 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 27/03/2024
Dear Mr. Minh Bac,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - Xuất sắc

Thi Phuong Thao

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a wonderful experience at the Ho Chi Minh center city. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!
Lưu trú 1 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 31/01/2024
Dear Ms. Phuong Thao,Thank you so much for sharing your impressions after your recent stay at Roseland Sweet Hotel & Spa. We highly appreciate your nice words about your fantastic experience. Achieving the needs of our guests and knowing they have enjoyed their stays are our greatest rewards. We're deeply proud that our service was high - evaluated by you. We are very delightful to hear that you liked our service and staff. Thank you so much for all the sharings and kind understanding, which are very valuable for us to improve the service for the better. Once again thank you very much, we are looking forward to your next visit to HCMC with your family.Warm regards,

10/10 - Xuất sắc

Minh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Khách sạn sạch sẽ, thoáng mát, thuận tiện di chuyển tới các nơi mua sắm tham quan. Nhân viên thân thiện nhiệt tình,các bữa ăn luôn tươi ngon hợp khẩu vị.Tôi sẽ giới thiệu bạn bè và quay lại vào lần sau nếu có dịp đến TPHCM
Lưu trú 1 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 31/12/2023
Thân gửi anh Minh,Rất cảm ơn Anh đã lựa chọn Roseland Sweet Hotel & Spa cho kì nghỉ của mình.Chúng tôi rất trân trọng những góp ý đáng giá của Anh dành cho chất lượng dịch vụ tại khách sạn.Sự hài lòng của Anh là niềm vui lớn nhất của đội ngũ nhân viên tại khách sạn.Chúng tôi rất mong được chào đón Anh và gia đình trong những kì nghỉ sắp tới tại TP.HCM.Trân trọng.

10/10 - Xuất sắc

Ryo

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
フロントにいるボーイさんがとても元気か良く、毎回気分良く出迎えてくれます。海外のホテルには良く泊まりますが、ここのボーイさんクラスは珍しいですね。
Lưu trú 4 đêm vào Tháng 5, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 22/05/2024
Dear Mr. Ryo,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - Xuất sắc

Ben

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
整體都不錯
Lưu trú 1 đêm vào Tháng 4, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 15/05/2024
Dear Mr. Ben,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,

6/10 - Được

Toru, Singapore

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Wifi is not stable
Lưu trú 1 đêm vào Tháng 4, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 02/05/2024
Dear Mr. Toru,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

6/10 - Được

KD, CHERAS

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Firstly, it is not a 4 star hotel. The surrounding area was not so conducive. The restaurant staff were good. The reception staff not so good. The doorman Charlie was excellent.
Lưu trú 3 đêm vào Tháng 4, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 22/04/2024
Dear Ms. KD,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

10/10 - Xuất sắc

Hironori, Kama

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

LAI

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good location, staff are friendly and room very clean
Lưu trú 1 đêm vào Tháng 4, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 04/04/2024
Dear Mr. Lai,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I been stay for 4 day I’m very happy with the staff there j thin he name is. Wy. He been helping me went I ask he something I dont know thank you. Wy
Lưu trú 1 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 01/04/2024
Dear Mr. Richard,We would like to thank you for your best review regarding your stay at our hotel. At Roseland Sweet Hotel & Spa, we make sure to bring to guest the great experience during guest's stay.We are pleased that you found the true hospitality during your stay from our team.Once again, thank you for choosing us as your home in Ho Chi Minh City and we look forward to welcoming you back in the future.With best regards,

10/10 - Xuất sắc

Richard

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I stay there for 4 day. The hotel what nice and the staff watch 9 and helping me a lot stuff went I need them. I think the staff he work there he name wy. He it to friendly with all the guest to stay there. Thank you. So much. Wy
Lưu trú 4 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 28/03/2024
Dear Mr. Richard,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 - Xuất sắc

Hau

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Tuyệt vời
Lưu trú 1 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 30/03/2024
Dear Mr. Hau,Thank you you spending your time review our Roseland Sweet Hotel & Spa. We are pleased to know that all of our team have brought you the best time here. Our staff have gone beyond to fulfill all of your request.Once again, thank you for choosing our hotel and hope to see you again in the near future.Best regards.

10/10 - Xuất sắc

JULIA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Love this place, nice staff good location
Lưu trú 1 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 26/03/2024
Dear Ms. Julia,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - Xuất sắc

Anthony

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
A comfortable room with small bathroom. Simple free breakfast, pool and massage therapy available. Polite and helpful staff. Shower in bathtub was not to my liking. The hotel is located conveniently to major shopping and a huge selection of restaurants.
Lưu trú 4 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 24/03/2024
Dear Mr. Anthony,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

8/10 - Tốt

Takayuki

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Andres Luna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Esta creo, dentro de un barrio donde los testaurantes japoneses abundan y no los propios del pais, hay que desplazarce para comer algo vietnames
Lưu trú 4 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 21/03/2024
Dear Mr. Andres Luna,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.With best regards,

10/10 - Xuất sắc

Yusei

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024

8/10 - Tốt

Taiki

Lưu trú 2 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

Ken, Yokohama

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
3泊滞在しました。 まず、ホテルスタッフの対応がとても良かったです。親切丁寧。名前を覚えているのはWyというスタッフですが、英語も通じますしいつも笑顔でいい人でした。基本的に全て英語で大丈夫ですが日本人だとわかると日本語で挨拶してくれます。 部屋はそれなりにですが、価格なりで十分です。トイレのウォシュレットは大変ありがたい。 朝食もよくあるブュッフェですがこの規模のホテルとしたはかなりと思います。 またホーチミン来るときにはここを使いたいです。
Lưu trú 3 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 14/03/2024
Dear Mr. Ken,Warmest greetings from Roseland Sweet Hotel & Spa.Thank you very much for sharing your travel experience you had with us. We are delighted to read that you had a good stay and enjoyed at our hotel. We trust that other travelers will find your comments as a good & helpful advises when looking for an appropriate accommodation in the heart of this vibrant Ho Chi Minh City.Thank you for staying with us, and we are looking forward to get your higher reviews for the next trip.Thank you and best regards,

10/10 - Xuất sắc

YU CHUAN

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Thanks for Wy's service, he has done Great Job and Great Work helping during my stay.
Lưu trú 1 đêm vào Tháng 3, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 10/03/2024
Dear Mr. Yu Chan,Warmest greetings from Roseland Sweet Hotel & Spa. Thank you for choosing us among other hotels to host your wonderful stay.We are very happy that you enjoyed your stay at the hotel.We wish you the best of luck and hope to welcome you back with us at very soon.Best Regards,

8/10 - Tốt

Anand

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Clean and well kept
Lưu trú 3 đêm vào Tháng 2, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 26/02/2024
Dear Mr. Anand,We are nothing short of delighted to have the opportunity to welcome you to Roseland Sweet Hotel & Spa. On behalf of the hotel community, we would like to express our gratitude for your great compliment and the absolute rating for us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards,

8/10 - Tốt

Ito

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ウォシュレットがあり、ランドリーサービスがある点が一人旅には良かった。 ホテルのフロントはテキパキしていて、時間にもよるが日本語を話せるスタッフもいた。 特にWyさんは非常にフレンドリーでタクシーの手配などスムーズにしてくれた。 毎日小さめのペットボトルの水が2本ついてくる。カバンに入る大きさで重宝した。 場所は日本人街、中心部から近く(近すぎない)観光にも良かった。
Lưu trú 3 đêm vào Tháng 2, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 26/02/2024
Dear Mr. Ito,Many thanks for taking the time to share your recent experience with Roseland Sweet Hotel & Spa.We are delighted to know that you’ve had a great stay experience with us, especially your impression of the central location of our hotel for your convenience. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards,

10/10 - Xuất sắc

Masaru

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall very clean and well maintained facility, with a nice little rooftop pool. Room was very clean and staff were very friendly and helpful. Mike at the front desk was a great host and really helped to set a positive tone for our stay.
Lưu trú 3 đêm vào Tháng 2, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 24/02/2024
Dear Mr. Masaru,Thank you for choosing our hotel and taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Roseland Sweet Hotel & Spa.Thanks & Best Regards,

10/10 - Xuất sắc

masao

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ベトナム
シャワーのお湯がぬるい
Lưu trú 1 đêm vào Tháng 2, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 18/02/2024
Dear Mr. Masao,Greetings from Roseland Sweet Hotel & Spa. Thank you for taking the time to share your experience. We truly value all guest feedbacks. It was such a pleasure to have you staying with us and we are thrilled that you had an amazing stay. Your compliments are much appreciated and I shall pass on to Roseland Sweet Team. We are extremely delighted that you chose to stay with us and wish that we shall have the pleasure of welcoming you back in the near future.Best Regards,

8/10 - Tốt

Ju Chin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 11 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

LI WEI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

andrew

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great friendly staff. Location was great and rooms were clean.
Lưu trú 4 đêm vào Tháng 1, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 20/01/2024
Dear Mr. Andrew,Thank you very much for your review, we are delighted to read that you enjoyed your recent stay at Roseland Sweet Hotel & Spa. It was a pleasure having you as our guest, and we hope to welcome you again, whenever your travels bring you back to our beautiful HCMC.Many thanks and best regards,

10/10 - Xuất sắc

HIROMI, IMIZU

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
大変満足しました。
Lưu trú 3 đêm vào Tháng 1, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 18/01/2024
Dear Mr. Hiromi,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 - Xuất sắc

TAKUO

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The staff was helpful and comfortable. Thank you Mr.MY.
Lưu trú 3 đêm vào Tháng 1, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 16/03/2024
Dear Mr. Takuo,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,

2/10 - Tồi

Rajeev

Không thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 1 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Yoshiaki

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well located, friendly highly recommended hotel
The Hotel location is good, easy to access to the famous tourist stop by foot. Food is good, room is clean and I loved the Washet (Electric Bide sheet by Japanese TOTO brand). The staff is well trained and very friendly. Very good service. when we sat on the sofa at the front desk. They always ask us if we need iced juices. Especially Mike was excellent. He tried to communicate with us in Japanese and gave us very good services.
Lưu trú 3 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 09/01/2024
Dear Mr. Yoshiaki,We would like to express our sincere thanks to you for sharing your amazing experience while staying with Roseland Sweet Hotel & Spa.It is always a pleasure to know guests are happy with what we offer and that is also our daily goal to do our utmost to ensure the most comfortable stay for each and every guest.Your warm words will be shared with the team, as it is a great source of motivation.We hope you had a great time and surely look forward to your return with your family and friends in the future.Best Regards,

10/10 - Xuất sắc

Yoshiaki

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well located, friendly highly recommended hotel
The hotel location is good, easy to access to the famous tourist spot by foot. Foods were very good, room was very clean and toilet is excellent. Japanese Washlet (TOTO brand) (Electric Bidet Seat toilet) is installed. Staffs are very well trained and understood customer needs. They were very friendly. Especially Mike was very well and understand our needs. he always tried to communicate with us in friendly and respective manner.
Lưu trú 1 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 09/01/2024
Dear Mr. Yoshiaki,Thank you for your stayed at Roseland Sweet Hotel & Spa. We’re appreciated for your comment and really happy when you had a great time for your relaxing in our hotel. That as a biggest gift to us made more motivation to bring all best of service to all of guest. Hope to welcome you back in next time with much interesting waitting for your exploring.Wish you all the best, great healthy and lucky.Kind Regard

8/10 - Tốt

Maria Lotus

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I'd like to praise Kevin, male staff who assisted us in getting taxi to get backhome. also, there was a male staff who is good in accommodating us while we were in the reception and took care of our luggages. i just forgot his name, he's friendly.
Lưu trú 3 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 09/01/2024
Dear Ms.Maria Lotus,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

8/10 - Tốt

hideyuki

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
良いホテルです
総合的に素晴らしいホテルです。立地も日本食が近くに沢山あり、1週間の滞在に最適でした。ただ、エアコンが壊れていて一端は直ったのですが、最終日にまたおかしいから部屋移動させられたのだけは頂けないです。初日に変えてくれれば満点でした。
Lưu trú 7 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 09/01/2024
Dear Mr. Hideyuki,Firstly, thank you so much for choosing Roseland Sweet Hotel & Spa over other hotels, we appreciate that. We are so sorry for such inconvenience you may have experienced during your staying at our hotel. Once again, thank you for your feedback to contribute our services better and better in the future.Best Regards,

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great service and clean hotel
Amazing hotel with superb customer service from front desk to manager to bell person!
Lưu trú 1 đêm vào Tháng 1, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 09/01/2024
Dear Mr. Anonymous,What a lovely review that you have written about our Roseland Sweet Hotel & Spa. We are pleased that our staffs were up to your expectations. Rest assured that we always try our best to deliver a high quality of accommodation to you because we hope the time you spent in HCMC will be your sweet memories. Hope to see you soon.Best wishes to you.

10/10 - Xuất sắc

Eiichiro

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
レストラン、マッサージ近い。朝食も普通に良いです。トイレはウォシュレット付きでした。ベンタイン市場までは徒歩で15分。スタッフの対応良いです。ドアマンがテキパキ動いてくれて印象良いです。今回はトランジットでの利用でしたが、次回ホーチミン行くならまた利用すると思います
Lưu trú 1 đêm vào Tháng 1, 2024
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 09/01/2024
Dear Mr. Eiichiro,Thank you for your top rating Roseland Sweet Hotel & Spa. It Is truly our pleasure to be your service. We are very glad that you have enjoyed your stay with us especially our nice service from our staff. Your review is the best motivation to our team. We are looking forward to welcoming you back in the nearest future.Wish you all the best.

10/10 - Xuất sắc

Django

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great
Awesome, friendly staff. Super fair price. I am a foreigner and all of my needs were met. Special thanks to wy, boo, and Helen who are amazing to deal with
Lưu trú 1 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 30/12/2023
Dear Mr. Django,Thank you very much for sharing your experience about your recent stay at Roseland Sweet Hotel & Spa. We are very happy to know that you enjoyed our facilities, services and staff. Your feedback is motivating our team to continue delivering exceptional and personalized services to our guests. We hope for another chance to welcome you back to our hotel.Best Regards,

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ホーチミンクリスマス巡礼
ホテルスタッフの方に本当に親切にしていただき、ありがとうございました。 初めてのホーチミン観光を満喫することができました。 マイクさん、楽しい応対ありがとうございました。
Lưu trú 3 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 30/12/2023
Dear Mr. Anonymous,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 - Xuất sắc

Chino

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The Hotel is beautiful, there is a fancy pool at the highest area, the view at night is amazing I can see lots of beautiful buildings, you can enjoy the delicious cocktail, mocktail and beer.
Lưu trú 1 đêm vào Tháng 12, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 28/12/2023
Dear Mr. Chino,On behalf of the entire team, thank you very much for choosing Roseland Sweet Hotel & Spa as your preferred accommodation in HCMC, and for being our valuable loyal guest. We appreciate your generous rating and positive comments, and we cannot wait to welcome you again whenever you visit our beautiful HCMC next time.Kind regards,

10/10 - Xuất sắc

Victoria, Auburn

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location! Next to a lot of restaurants and 2 really nice malls. Lots of places to go shopping around here. My room was very clean and housekeeping did a great job of making sure it was clean everyday. WY was very helpful and amazing and helped me with bringing down all of my luggage and making sure I was ready to go. He also made sure I left nothing behind in my room. The whole staff is very helpful and will make sure your luggage gets handled to your room and when you leave. Definitely will come back here when I’m back in Saigon!
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 25/12/2023
Dear Ms. Victoria,On behalf of Roseland Sweet Hotel & Spa, I send my sincerest thank to you for choosing us as a part of your journey to Vietnam.We are very happy when we see you had great time in HCMC. It is encouragement with us to bring the most exciting experience to tourists in future.We also send your thank to all the member in our hotel. We are looking forward to see you again and we hope we will have a chance to serve you one more time or your friends, relatives.Please contact with us if you need any assistance. It's our pleasure to serve you and your family.Kind regard,

10/10 - Xuất sắc

Shunta, setosihagiyamadai

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
3泊しましたがとても快適な宿泊が出来ました! Wyさんの接客も素晴らしかったです! また泊まりたいです。
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 23/12/2023
Dear Mr. Shunta,Thank you for choosing Roseland Sweet Hotel & Spa for your stay and taking time to share your feelings about us. We are happy to know that you are satisfied with the services provided by the hotel. Customer satisfaction is always the top priority for our team to strive more and more. I will send these good reviews to our hotel team to motivate all the advantages that we got. We hope to see you again so that the hotel has the opportunity to create better experiences for you. Wish you always happy and healthy! Best regards.

8/10 - Tốt

Christian

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice budget hotel with fantastic staff
What makes this place stand out is the staff. Always helpful and smiling. The hotel itselves is an average budget hotel. It’s clean and the breakfast is okay. The rooftop swimming pool is not large but it does the job. The hotel is situated right next to Little Japan. There a lots of nice restaurants nearby.
Lưu trú 5 đêm vào Tháng 11, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 30/11/2023
Dear Mr/Ms. Christian,Thank you so much for sharing your experience when using our services. It's a big encouragement with us to keep moving in service improvement to become better and better. We hope it will be most memorable time of yours when you travel to Vietnam.We will send your thanks to all the staff in hotel. Hoping we will have a chance to serve you again and also your friends, your relatives, it will be our pleasure.Best Regards,

10/10 - Xuất sắc

Benjamin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lovely spot in HCMC
Clean comfortable quiet hotel. Wy was very helpful. Check in easy. Desk staff welcoming and friendly. The ladies on the breakfast buffet were fantastic too, the breakfast was superb.
Lưu trú 4 đêm vào Tháng 11, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 25/11/2023
Dear Mr. Benjamin,Thank you for your stayed at Roseland Sweet Hotel & Spa. We’re appreciated for your comment and really happy when you had a great time for your relaxing in our hotel. That as a biggest gift to us made more motivation to bring all best of service to all of guest. Hope to welcome you back in next time with much interesting waitting for your exploring.Wish you all the best, great healthy and lucky.Kind Regard

8/10 - Tốt

kazuhiro

Thích: Sạch sẽ, nhân viên & dịch vụ
全体的にいいホテルでした
Lưu trú 3 đêm vào Tháng 11, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 19/11/2023
Dear Mr. Kazuhiro,Thank you for choosing our hotel and taking the time to review our property. Your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay.We look forward to seeing you on your next trip to Roseland Sweet Hotel & Spa.Thanks & Best Regards,

8/10 - Tốt

OU

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

LI WEI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

Kiera

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent hotel. Clean and spacious with jacuzzi tub and hi-tech Japanese toilet. The massages are superb.
Lưu trú 1 đêm vào Tháng 10, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 04/11/2023
Dear Mr/Ms. Kiera ,All of us at Roseland Sweet Hotel & Spa would like to offer our sincere thanks for your delightful review. We are glad to hear that you had an enjoyable stay with us and appreciated our room, location, breakfast and staff. We make sure to pass your great words to our team. We ensure to make improvements to deliver the qualified professional service to our guests.We hope to see you again with the best service.Best Regards,

8/10 - Tốt

Julie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Unexpected relocation
Although we booked here the room was broken they told us and sent us to their sister hotel. They were accommodating and paid for taxi. The breakfast ladies were absolutely lovely and Tai was very helpful with luggage and taxi flag downs
Lưu trú 3 đêm vào Tháng 10, 2023
Thanh Nguyen ( Mr. ) - General Manager trả lời vào 31/10/2023
Dear Ms. Julie,Thank you very much for your choosing our hotel well as your valued feedback .We are pleased to learn that you had pleasant time with us. We appreciate for your kindly feedback that is one of the biggest motivations for our staff to continue working well.We do hope to have chance to welcome you back with the better service in the near future.Best regards,

10/10 - Xuất sắc

Wookung

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 10, 2023