Dear Sir/ Madam Thank for your staying at Sophia Hotel We well noted your review then improving our services Hung - gm

Dear Seung Woo Thank for your stayed at Sophia HOtel We are delighted that you enjoyed the facilities and services. We indeed take pride with our associates who have made you the professional services met your expected. See you soon Hung - GM

Dear Ted Thanks for your booking at Sophia HOtel We are delighted that you enjoyed the facilities and services. We indeed take pride with our associates who have made you the professional services met your expected. Hung - GM

Dear Jea Suck Thank for your booking at Sophia HOtel I am delighted to see you found our staff service to impeccable as we do pride ourselves on delivering a memorable guest experience along with friendly and courteous service. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I do hope you have another opportunity soon to come and visit us again soon. Hung - GM

Dear Sir/Madam! Honor to received your advise on our property. We're so sorry this missing: "枕元にコンセントがなかった。" and お湯がまともに出ない。 We'll try our best to assign "枕元にコンセントが and change new our 温水システム to serve your best. Hope to serve you and your relation on next time.

Thank your feedback so much! We're sorry "換気扇の音がうるさくて、気になる人にはダメかも？" Could you please give us while you are staying in our hotel.Hope to serve you and your relation better.

Dear Mr.TOMOHIRO! We're so sorry that problem! We're trying to fix that ホテルの予約の仕組みがとても残念でした。 We're ashamed in that our mistake. Best regard!

Thank for your accomedattion our hotel. Hope to serve you and your relation in future.