Mặt tiền nơi lưu trú

Nhận xét về The Bloom Pham Viet Chanh

3 out of 5
The Bloom Pham Viet Chanh
40/8/3 Phạm Viết Chánh, P.19, Q.Bình Thạnh, TP.Hồ Chí Minh, TP.Hồ Chí Minh

Nhận xét

9,0

Tuyệt vời

Đánh giá 10 - Xuất sắc. 28/42 nhận xét" "
Đánh giá 8 - Tốt. 10/42 nhận xét" "
Đánh giá 6 - Được. 0/42 nhận xét" "
Đánh giá 4 - Kém. 1/42 nhận xét" "
Đánh giá 2 - Tồi. 3/42 nhận xét" "

9,4/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

9,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,6/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Danh

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 12 đêm vào Tháng 2, 2024

8/10 - Tốt

Eric

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 10 đêm vào Tháng 7, 2023
Nhi trả lời vào 03/11/2023
Dear Eric,Thank you for your stay with us and for sharing your experience with us.Customer satisfaction is really important to us and your feedback will help us with our continuing effort to improve the service quality.Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the hotel the next time you decide to visit Ho Chi Minh City.Yours sincerely, Reservation Team.

10/10 - Xuất sắc

Leo

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service was amazing! the staff was very accommodating and helpful. We felt very welcome. Though the rooms was a bit small but the service of the staff made us forget it. Thank you making our stay unforgettable!
Lưu trú 10 đêm vào Tháng 9, 2023
Nhi trả lời vào 09/10/2023
Dear Mr. Nghi-Trung Luu,Thank you for sharing your kind words with us.Our hotel aims to provide a truly outstanding experience, and we are happy that you have enjoyed your stay. Providing high-quality service is our responsibility. Still, It feels great to be noticed for our efforts. Thank you very much for your encouragement.We hope to welcome you again. Yours sincerely, The Bloom

10/10 - Xuất sắc

imran

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good
Will not be disappointed with the level of support and service can not find any bad
Lưu trú 3 đêm vào Tháng 9, 2023
Nhi trả lời vào 12/09/2023
Hi Imran Mallu, Thank you for your stay with us and for sharing your experience at The Bloom.Our hotel aims to provide a truly outstanding experience, and we are happy that you have enjoyed your stay. Providing high-quality service is our responsibility. Still, It feels great to be noticed for our efforts. Thank you very much for your encouragement.Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the hotel the next time you decide to visit Ho Chi Minh City.Yours sincerely, The Bloom Pham Viet Chanh

10/10 - Xuất sắc

Ryan

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The highlight of this location is definitely the friendly staff. I was traveling by myself for work, and the front-desk staff was always very friendly and attentive, and shared a lot of information both about local sites to see as well as just being a familiar and friendly face. The breakfast was always great, and I did like having views of the city. The room was nice and spacious, and I had plenty of room (especially coming from another hotel in a different country which had a very cramped room). There is also a coffeeshop right next door which was nice for me to get work done in. Overall, great staff and comfortable room!
Nhi trả lời vào 12/09/2023
Hi Ryan Loughrey, Thank you for your stay with us and for sharing your experience at The Bloom.Our hotel aims to provide a truly outstanding experience, and we are happy that you have enjoyed your stay. Providing high-quality service is our responsibility. Still, It feels great to be noticed for our efforts. Thank you very much for your encouragement.Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the hotel the next time you decide to visit Ho Chi Minh City.Yours sincerely,

10/10 - Xuất sắc

Nander

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff made me feel like I’m at 5 star hotel. Room was nice and clean. Free breakfast in their rooftop lounge. Location is walkable to several local restaurants and bars.
Lưu trú 1 đêm vào Tháng 6, 2023
Nhi trả lời vào 03/11/2023
Dear Nander,Thank you for your stay with us and for sharing your experience with us..Customer satisfaction is really important to us and your feedback will help us with our continuing effort to improve the service quality.Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the hotel the next time you decide to visit Ho Chi Minh City.Yours sincerely, Reservation Team.

10/10 - Xuất sắc

Nander

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The service here was amazing, better than most 5 star hotels I've been to. The staffs were nice and courteous. Free breakfast in their rooftop lounge is a plus. The hotel is located in a walkable area of Pham Viet Chanh, highly recommended if you prefer the local experience.
Nhi trả lời vào 03/11/2023
Dear Nander,Thank you for your stay with us and for sharing your experience with us..Customer satisfaction is really important to us and your feedback will help us with our continuing effort to improve the service quality.Finally, thank you again for your feedback. We definitely look forward to welcoming you back to the hotel the next time you decide to visit Ho Chi Minh City.Yours sincerely, Reservation Team.

10/10 - Xuất sắc

Tina

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I've stayed at The Bloom Pham Viet Chanh two times already. The rooms were beautiful, very clean and looked even better in real life in my opinion! Very comfortable beds and a kitchen with everything you might need during a short stay. They even provided us with drinking water! Breakfast ,which is already included in the price, was from 6am to 10am. They give you different food and drink options to choose from and also have a small self service bar. The restaurant was very cozy and nicely decorated. All the staff was very welcoming, friendly and communicative. I remember specifically Phuoc and Anh were very helpful and talked in Vietnamese to our drivers for us. Usually I feel shy talking to people that I do not know but they made me feel very comfortable :) I definitely would book them again and recommend this hotel to anyone else who is visiting Saigon!
Lưu trú 7 đêm vào Tháng 6, 2023
Nhi trả lời vào 03/11/2023
Dear Ms. Tina,Thank you for sharing your kind words with us.Our hotel aims to provide a truly outstanding experience, and we are happy that you have enjoyed your stay. Providing high-quality service is our responsibility. Still, It feels great to be noticed for our efforts. Thank you very much for your encouragement.We hope to welcome you again. Yours sincerely, Reservation Team.

10/10 - Xuất sắc

Hanh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
System enter and leave the property/room/elevator are very safe! Worry free. Service is excellent. Breakfast ok.
Lưu trú 4 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

Tina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
very sweet and helpful staff, nice rooms and comfortable beds. I had a really good time staying at The Bloom
Lưu trú 7 đêm vào Tháng 5, 2023

8/10 - Tốt

Anton

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Gutes Preis-Leistungs-Verhältnis; super freundliche und hilfsbereite Mitarbeiter; gut ausgestattete Zimmer, die aber leider teilweise unpraktische Elemente enthalten (um an den Safe zu kommen, muss man sich in den Schrank legen; den "Balkon" konnte man nicht betreten, da er komplett eingewachsen war; die Shampoo-Behälter aus Keramik sind zwar schon, aber nicht praktikabel; der große Kühlschrank konnte nicht ausgeschaltet werden und er ist nachts relativ laut); die Qualität des Frühstücks ist überschaubar
Lưu trú 2 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

SK

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Gary

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 8 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Lauren

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff couldn’t of been more helpful and welcoming!
Lưu trú 4 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Robert

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Excellent in every way!
The staff was extraordinarily friendly and helpful. The room was very modern, well-maintained, comfortable and clean. The bed was fantastic. For breakfast there are various choices and all that we had were delicious.
Lưu trú 1 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

charlie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Tres bien et personnel tres aimable.
Quartier voisin du centre de saigon. Arrivée depuis aeroport facilitée par chauffeur commandé par l'hotel. Jours suivants bus à 100m pour aller au centre opera ben tanh ou plus loin comme cho lon. Ideal car ruelle calme dans quartier populaire avec tout ce qu'il faut. Bar et petit dejeuner au dernier etage belle vue. Personnel tres aimable. Nous y reviendrons à notre prochain passage à saigon-HCM ville.
Lưu trú 3 đêm vào Tháng 3, 2023

8/10 - Tốt

Rita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I am visiting my son, who lives in HCM. This property is a two Minute walk to his apartment, so that is why I stayed (and I’m going back at the end of my trip). It’s a very simple property. The jacuzzi on the rooftop isn’t filled. It’s somewhat annoying that you have to decide, the preceding evening, what time you want to eat breakfast the next morning - and you have to tell them what you want to eat, out of their limited options. Bizarre. However, the staff is super friendly and helpful. It’s a budget friendly hotel.
Lưu trú 3 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Cheryl

Lưu trú 3 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Reiko

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú

10/10 - Xuất sắc

Thu Trang

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything was good. The staff was super helpful. The hotel even organised a countdown party on New Year Eve at the hotel rooftop with live music, snack and champagne. It was only a bit pity that we had a flight to catch early morning the next day, however, the staff was not able to prepare the breakfast for us before 7 am (although we already informed them in advance). So, we just left the hotel without having breakfast.

8/10 - Tốt

Yosuke

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
出張で利用。2年ぶりでしたが、スタッフの対応は相変わらず良く、気持ち良く宿泊できました。今回から朝食付きになっていました。
Lưu trú 6 đêm vào Tháng 5, 2022

10/10 - Xuất sắc

Yoshinori

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
施設は新しく、スタッフもフレンドリー。周辺にも飲食店が沢山あり良かった。
Lưu trú 1 đêm vào Tháng 12, 2021
Alec trả lời vào 05/01/2022
親愛なる吉典さん, We are delighted by your compliment for our hotel facilities and staff. It is a great motivation for us to keep working harder and showing you what is The Bloom's hospitality. Hoping your next stay at The Bloom is just around the corner. Wish you good fortune and a joyful new year. Sincerely, The Bloom Pham Viet Chanh Hotel & Serviced Apartment.

10/10 - Xuất sắc

Shaun

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 9, 2020
Bloom Team trả lời vào 22/10/2020
Thank you so dearly for your perfect rate. It is our great pleasure to have you as our favorite patron. We do look forward to welcoming you again soon in your next stay. Best regards.

10/10 - Xuất sắc

Lim

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing customer service and astonishing interiors
Lưu trú 1 đêm vào Tháng 10, 2020
Bloom Team trả lời vào 22/10/2020
Our team is very happy to have your beautiful words. We will do our utmost to have better our service day by day and do look forward to welcoming you back again soon.

10/10 - Xuất sắc

Shaun

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2020
Anh trả lời vào 10/09/2020
Thank you for your review

10/10 - Xuất sắc

Shaun

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 8, 2020
Anh trả lời vào 10/09/2020
Thank you for your review

8/10 - Tốt

CHIH-KAI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2020
Anh trả lời vào 23/08/2020
Thank you for your reviews. We would love to host your stay in the future.

10/10 - Xuất sắc

CHIH-KAI

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
非常好
Lưu trú 1 đêm vào Tháng 7, 2020
Guest Service Agent. The Bloom Serviced Appartment trả lời vào 22/07/2020
Dear Chih-Kai, Greeting from The Bloom Serviced Appartment. Thank you for your great review and taking your time to give us a feedback. We believe you had an amazing time at The Bloom. And we wish you have a lot of health and safety travel to comeback to us in soonest. Thank you & Best regards.

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋は狭めだが清潔で綺麗なホテル。スタッフの感じもとても良い。今回クリスマス時期の滞在だったため、クリスマスプレゼントも頂いた。
Lưu trú 5 đêm vào Tháng 12, 2019
The Bloom Team trả lời vào 01/02/2020
この度は当ホテルをご利用頂き誠にありがとうございます。また、大変うれしいお言葉、誠にありがとうございます。これからもお客様のご期待にお応え出来るよう、サービスもインフラの質を上がるために一所懸命頑張ります。

10/10 - Xuất sắc

Khách đã xác thực

Lưu trú 1 đêm vào Tháng 12, 2019
The Bloom Team trả lời vào 01/02/2020
Thank you for your absolute rating!! Our team does look forward to your next stay at The Bloom in the nearest date. All the best.

10/10 - Xuất sắc

KIYO, 日本

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
部屋は清潔で、市内にも遠くないです。 ミニキッチンがあり、食器はひととおり揃っていますので、便利です。 また、ランドリーのサービスは、ありがたかったです。
Lưu trú 2 đêm vào Tháng 12, 2019
The Bloom Team trả lời vào 01/02/2020
この度は当ホテルをご利用頂き誠にありがとうございます。また、大変うれしいお言葉、誠にありがとうございます。これからもお客様のご期待にお応え出来るよう、サービスもインフラの質を上がるために一所懸命頑張ります。

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
空港からは車で30分くらい。「下町」的な雰囲気の街にあるホテルで、フロントには、日本語ができる女性が2名というのも心強い。 ホテルから30秒で一番近いカフェ(自家焙煎だって!)があり、朝7時頃にはすでにオープンしていて、タピオカドリンクもある。ベトナム料理屋さんは、露天も含めれば数知れずすべて歩いて行ける範囲。日本食レストランも多い地域(だそうだ)から、ベトナム料理が苦手な方の出張利用でも大丈夫。 部屋にはソファーあり、デスクあり、一応窓あり(外は隣の家の壁でしたが)。ソファーを少し動かせば、スーツケースを広げるスペースは十分取れます。キッチン付きで、ご飯ジャーに鍋、電子レンジ、皿、湯のみ、それからキッチンバサミ、包丁、まな板、スプーンフォークなどのカラトリーもフル装備なので、街で買ってきたフルーツを食べることもできます。 部屋に電話がないことを除けば、Wi-fiも完備なので、不便なことは何もなくて、コンセントだって日本のコンセントプラグそのまま使える便利なものが用意されている。薄型の大きなテレビがあって、Youtubeも見放題だし、チャンネルは100以上あって、NHK World(英語放送)もある。 屋上にはジャグジー(16時~21時、使う旨伝えたほうがいい)と、フィットネス(ランニングマシンとか)、ミニゴルフ場もあって、これらは無料。 玄関に面してフロントがあって24時間対応。玄関はロックがかかっていて、フロントスタッフが開けるか、宿泊者は渡されているカードキーで開ける。地下に駐車場があるが、入り口には必ず警備員さんが複数人いるので、アヤシイ人は入れないっぽい。さらに、部屋にはカードキー。部屋の中には、暗証番号ボタン式のセイフティボックス。 ホーチミン出張、旅行の時は、ぜひ使ってあげてください。このクオリティでこの値段なら、ぜんぜん高くないです。
Lưu trú 5 đêm vào Tháng 9, 2019
The Bloom Apartment. trả lời vào 23/09/2019
From your beautiful words, we have well noticed that you had an amazing time with the dedication of whole team. And I am sure that my team would be very happy to hear your compliments and has enjoyed catering you as much as you enjoyed our service. Once again thank you so dearly for this detailed contributive feedback. The whole team will keep up the great work and have better welcome you on your next visit. Best regards, The Bloom Aparment.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 8, 2019
The Bloom Manager trả lời vào 20/08/2019
I and my team are very glad to hear that you have enjoyed everything from the moment you have arrived at the airport to the moment waving goodbye. And I am sured that my team has enjoyed catering you as much as you enjoyed our service. The whole team will keep up the great work to mantain our high quality personalized service and to have better welcome you back to Ho Chi Minh city with The Bloom Team. "Sincerely yours, The Bloom Customer Care Department. "

8/10 - Tốt

Vance, Singapore

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This is my second visit to The Bloom. Everything else was perfect but this time even though i booked a different room from the first visit, i was given the same room again so that left me quite unpleasantly surprised. One complain is the water dispenser could have been cold or hot but it dispenses neither temperature water. Other than that, The Bloom offers great service to their guests and go out of their way to give you an experience you will never forget. Thank you and hope.you work on the 2 above mentioned feedbacks.
Lưu trú 1 đêm vào Tháng 7, 2019
Duy Thanh, Manager. trả lời vào 11/08/2019
The whole team is very happy to hear that you enjoy your recent stay with The Bloom Ho Chi Minh, And i am sure that my team has enjoyed catering you as much as you enjoy our service Sincerely yours, The Bloom Customer Care Department.

10/10 - Xuất sắc

SOOYONG

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Comfortable room and friendly staffs.
극성수기에 주말을 기점으로 이용하다보니 1군지역이 아님에도 3성급 치고는 가격이 좀 높았지만, 룸 관리상태(청결, 에어컨, 화장실 물빠짐, 하우스키핑 등)가 매우 좋았습니다. 주간 및 야간 직원분 중 최소 1명이상은 영어소통이 가능하셔서 대화하는데도 별다른 문제가 없기 때문에 기본적인 영어만 하실줄 아신다면 큰 불편은 없을 것 같습니다. 만약 본인이 영어를 하지 못한다 해도 구글, 파파고 등 번역기를 이용하면 충분한 의사소통이 가능하니 걱정하지 않아도 될 것 같습니다.
Lưu trú 3 đêm vào Tháng 7, 2019
The Bloom Customer Care Department. trả lời vào 05/08/2019
It is so pleased to receive your thorough review about our service and The Bloom team. From your valued words, you must have had a great time here. And we super happy about that. I can say for sure that our management and staff will keep trying our utmost to improve day by day to better welcome you all. We look forward to your next stay at The Bloom. Best regards, The Bloom Apartment.

8/10 - Tốt

Susan, Perth, Australia

Đi cùng bạn đồng hành
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
Pros: Brand new and very clean, apartment has large bathroom with dressing room and separate toilet, most comfortable bed you'll ever sleep in when travelling,close to restaurants & bars, hot & cold water cooler in the room. Cons: You need to turn the drain cover over in the shower to stop flooding, paid for breakfast but kitchen wasn't working (was reimbursed for dining outside the hotel but it never came to anything near what we originally paid - the hotel definitely made a profit with this arrangement). **** Beware of booking an airport transfer direct with the hotel.***** They quoted one price and then tried to charge more than 100K extra when we got there saying there was a 'price increase' and having a written quote didn't matter. They also tried to take us to a different hotel after picking us up from the airport saying there was no electricity in the room we had booked. We insisted that we wanted to see the room anyway before making a decision on moving hotel - the electrical problem was suddenly fixed on our way to the hotel. It is a great hotel but don't pay in advance for breakfast or organise an airport transfer.
Lưu trú 10 đêm vào Tháng 5, 2019
Duy Thanh, The Bloom Apartment Manager trả lời vào 29/05/2019
Warm greetings from The Bloom Servie and thank you very much for leaving your awesome feedback. I am very happy that the attentive service provided our employee exceeded your expectations. The team will be very happy to hear that they have left such a good impression on you. I hope to see you again in the future, it would be our pleasure to welcome you back to our apartment. Kind regards,

2/10 - Tồi

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Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
So the property had a few positives.. it was clean (other than the stairs, full of dust, so bad that my sister tripped and almost broke her arm), the bed was very comfortable and the sofa, I liked the water cooler very sensible idea!! Although the main thing I’m disgusted and outraged with is the communication and customer service I haven’t received!! First of all, when booking this I was aware that the hotel took cash on arrival for the stay which suited me perfectly!! On arrival we didn’t pay nor got asked to, so I presumed cash would be taken on departure.. it didn’t it was the next day (we were staying for 2 nights) that the receptionist asked for the money.. that’s absolutely fine no bother. However one day later when we were elsewhere in Vietnam I checked my account in which money had come out, unfortunately I couldn’t return to Ho Chi Minh as we had a short time in Vietnam and wanted to travel north. Therefore I contacted the property and explained the story they replied with confirmation that this had happened and assured me that the money would be in my account, 2 weeks later back and forth with emails I received nothing!! I then phoned the hotel, once again they told me that it would be put back urgently once they had sorted it out with the bank. It’s now been a month.. no acknowledgment to my last email, completely ignored my mum who has tried to contact them as well!! I would not recommended this place to anyone. I’m truly livid! Stealing from a traveller!!
Lưu trú 2 đêm vào Tháng 3, 2019
Duy Thanh, The Bloom Apartment manager trả lời vào 09/05/2019
I would like to say thank you for the feedback that you took the time to provide from your recent stay at The Bloom Service Apartment. Without this feedback, we cannot improve the quality of the guest experience at our hotel. I am however very disappointed that we did not live up to your expectations. Please accept my sincere apologies for this. Let me assure you that your feedback has been communicated to the team members involved so we can learn from the feedback and ultimately improve the apartment. We hope you will consider The Bloom Service Apartment for your future travel needs so we can show you the guest experiences as we design it. Best Regards,

8/10 - Tốt

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Lưu trú 4 đêm vào Tháng 4, 2019
Đàm Duy Thanh trả lời vào 16/04/2019
Dear Anonymous Thank you a lot for taking the time to provide us with your thoughtful feedback relating to your recent stay at The Bloom Serviced Apartment. It was a pity you didn't let us know about your feedback during your stay with us. Sincerely

10/10 - Xuất sắc

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Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
ใหม่มากๆ สะอาดที่สุด แม่บ้านบริการการ พนักงานหน้าเค้าเตอร์กะกลางคืนเป็นมิตรมาก เป็นกันเอง แนะนำที่เที่ยว ภาษาอังกฤษดีมากๆ
Lưu trú 3 đêm vào Tháng 3, 2019
Duy Thanh, The Bloom Apartment manager trả lời vào 07/05/2019
Thank you so much for taking the time to leave us this amazing review! I'm really glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Thank you once again for giving us this proverbial pat on the back. We will strive to deliver great experiences consistently, please do come again. Kind regards,

4/10 - Kém

Natalee

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
No pool or rooftop!!!
The pool & rooftop is closed - April 2019. It was obvious they did not want to update the websites with this information. The location is also incorrect and they gave me some excuse - it was the websites fault. The actual room is very modern & clean if you don’t mind being right out of town. I suggest you check the actual address on google maps before you book. For the price is great value especially as taxis are so cheap to get anywhere in Ho Chi Minh because you will have to taxi everywhere. The big bonus was that we did get to see how the locals lived and had an excellent breakfast at a local coffee house we were the only tourists around. Lucky we had only booked for one night as an extended stay - the location would be very annoying
Lưu trú 1 đêm vào Tháng 3, 2019
Duy Thanh, The Bloom Service Apartment manager trả lời vào 07/05/2019
Thank you for choosing to stay with us and for your wonderful review. It is indeed comments like these that encourage our staff to always do more and ensure they can delight guest during their stay. Rest assured that I will share your comments with our team. We are very happy that you have enjoyed your stay with us and we look forward to welcoming you back to our apartment. It is our honor to have you staying with us. And please feel free and don't worry about the noise anymore, its the constructions around they have finished. We are very quiet and peaceful in the moment Sincerely,

2/10 - Tồi

Alice

Đi theo nhóm, Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the hotel . provides . wrong . address
Lưu trú 1 đêm vào Tháng 3, 2019
Dam Duy Thanh trả lời vào 31/03/2019
So sorry you We have reflected with Google Map about the wrong address, this issue will be handled soon Looking forward to you next time Thank You

2/10 - Tồi

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Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2019
Dam Duy Thanh trả lời vào 02/04/2019
See you next time