Dear David,Thank you for your wonderful review! We are thrilled to hear that you had a delightful stay and appreciated our attention to details. I am even happier to read that our ambassadors made your stay an enjoyable one. It's great to know our team’s efforts to anticipate and cater to your needs. Our goal is to ensure every guest has a comfortable and memorable stay. We look forward to welcoming you back to The Reverie Saigon Residential Suites for another amazing visit!Warm regards,Thu Thuy NguyenAssistant Director of RoomsThe Reverie Saigon Residential Suites

Dear John,Thank you for the great review of our The Reverie Saigon Residential Suites! We are glad that you enjoyed your stay. I am even happier to read that our ambassadors made your stay an enjoyable one. I will make sure to share your comments with the entire team,especially to Ms. Nguyen and Mr. Phat. This is a great encouragement to all of us and rest assured we continue to put effort to maintain the high level of standard we require and you have come to receive. We thank you for being such wonderful guests in The Reverie Saigon Residential Suites and are looking forward to having the pleasure of welcoming you again to your home away from home.Warm regards,Thu Thuy Nguyen - Assistant Director of RoomsThe Reverie Saigon Residential Suites

Dear Sidney, Thank you for staying with us in your recent visit to Ho Chi Minh City.I am pleased to hear that you enjoyed your stay at The Reverie Saigon and it was indeed our pleasure to take care of you. Your kind words have been shared with everyone. This is a great encouragement to all of us and on behalf of the team, we look forward to welcoming you back in the near future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Mr. Phong,We appreciate your continued loyalty and the opportunity to address your recent concerns during your stay. Your feedback is valuable, and we want to clarify the issues you've raised to ensure a better understanding.During check-in, we understood that there was dissatisfaction with the room assignment. We want to acknowledge that we value your patronage over the years and have strived to meet your specific requests, including complimentary amenities and room upgrades. However, this year, we've implemented a decision to adhere strictly to our policies and standard procedures, which unfortunately means we are unable to fulfill certain complimentary services and upgrades.We sincerely apologize if this change in approach caused any inconvenience. Our commitment is to maintain consistency and fairness for all guests, and we appreciate your understanding in this matter. Due to high occupancy, the availability of specific room types, such as the 1BMD with a river view, is limited.Thank you for bringing these matters to our attention. If you have further concerns or would like to discuss your upcoming reservations, please feel free to reach out to us directly. We look forward to the possibility of welcoming you back and providing you with a more positive experience.Best regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Lang,Thank you for your recent stay at The Reverie Saigon Residential Suites and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Mr. Chau,Thank you for sharing your recent experience with us, and we extend our sincere apologies for any inconvenience you faced during your stay. Having thoroughly investigated each of your concerns, we would like to provide clarification on the issues raised.In reference to the makeup room service, our standard time starts at 9 am daily. However, recognizing your preference for a later service, we have made a note to ensure that we accommodate your preferences for the remainder of your stay.Regarding the parcel you were expecting, a delay occurred due to the shipper providing the wrong room number. This mismatch in information made it challenging for us to identify your room for delivery, and we sincerely apologize for any confusion caused.Lastly, concerning the stain on your coat, we exercised caution in attempting further cleaning, fearing it might cause damage. This decision was communicated to you immediately, and we sought your understanding.We sincerely regret any frustration or inconvenience caused. Your understanding is greatly appreciated, and we hope to have the opportunity to welcome you back for a more positive stay in the future.Best regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Mr. Phong,We appreciate your continued loyalty and the opportunity to address your recent concerns during your stay. Your feedback is valuable, and we want to clarify the issues you've raised to ensure a better understanding.During check-in, we understood that there was dissatisfaction with the room assignment. We want to acknowledge that we value your patronage over the years and have strived to meet your specific requests, including complimentary amenities and room upgrades. However, this year, we've implemented a decision to adhere strictly to our policies and standard procedures, which unfortunately means we are unable to fulfill certain complimentary services and upgrades.We sincerely apologize if this change in approach caused any inconvenience. Our commitment is to maintain consistency and fairness for all guests, and we appreciate your understanding in this matter. Due to high occupancy, the availability of specific room types, such as the 1BMD with a river view, is limited.Thank you for bringing these matters to our attention. If you have further concerns or would like to discuss your upcoming reservations, please feel free to reach out to us directly. We look forward to the possibility of welcoming you back and providing you with a more positive experience.Best regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Tricia,Thank you for your recent stay at The Reverie Saigon Residential Suite and your glowing 5-star review! We're delighted to hear that you had a fantastic experience. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the near future.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Naoki,Thank you for your recent stay at The Reverie Saigon Residential Suite and your glowing 5-star review! We're delighted to hear that you had a fantastic experience. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the near future.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Judith,Thank you for your recent stay and taking the time to share your positive feedback! We are thrilled to hear that our staff's outstanding service and the excellent breakfast, coupled with attentive service, contributed to a memorable experience. It's great to know that you enjoyed your stay at The Residential Suite, appreciating the spacious accommodations and convenient amenities.We appreciate your kind words and look forward to the opportunity to welcome you back for another exceptional stay.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Sigurdur,Thank you for your recent stay at The Reverie Saigon Residential Suite and your positive rating.I am delighted to learn that you had an enjoyable stay with us and your were happy with our staff and service.On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Masumi,Thank you for your recent stay at The Reverie Saigon and your kind words about our staff's excellent service. We're delighted to hear that you had a positive experience with our team. Ensuring our guests' satisfaction is our top priority, and we will continue to strive for service excellence.Thank you once again, we look forward to welcoming you back for another wonderful stay.Best regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear John,Thank you for your exceptional review! We're delighted you enjoyed your 3-night stay in the Residential Suite. We're delighted that you found our service to be tier-one, and the attentive turn-down service, along with the thoughtful provision of cough drops, made your stay memorable. The cleanliness of the room, premium amenities, and our superb location added to your satisfaction.It's wonderful to hear that our central location and the assistance from Mr. Phat in securing reservations at Da Vittorio Saigon added to your positive experience. We appreciate the comparison with another esteemed hotel and are honored by your acknowledgment of our superior room size and service.Once again, thank you and on behalf of the team, we can't wait to welcome you back for another outstanding stay.Best regards,The Reverie Saigon team

Dear YoungWook,Thank you for your recent stay at The Reverie Saigon Residential Suite and your glowing 5-star review! We're delighted to hear that you had a fantastic experience. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the near future.Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Nhan,Thank you for your recent stay at The Reverie Saigon and sharing your feedback. We're glad to hear that you found our location favorable. We appreciate your choice to stay with us and hope to welcome you back soon.Best regards,The Reverie Saigon team

Dear Nhan,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Han,Thank you very much for choosing The Reverie Saigon, for your family recent stay in Ho Chi Minh City and for sharing your thoughts and experiences about our hotel. We are pleased to learn that your family had an enjoyable stay with great experiences. Our team is always dedicated to making sure every guest at The Reverie is very well looked after and taken care off. On behalf of the team, we look forward to welcoming you back in not a far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Yogendra,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Sedrick T,Thank you for your recent stay at The Reverie Saigon Residential Suite and your valued comment.We are delighted to learn that you had an enjoyable stay with us and we apologize for any inconvenience caused by the washer dryer. Our team is always dedicated to making sure every guest at The Reverie is very well looked after and taken care off.On behalf of the team, we look forward to welcoming you back in a not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Vennis Hoi Chi,Thank you for choosing to stay with us on your recent visit to Ho Chi Minh City.We apologize for any inconveniences or confusion the Residence Lounge access may have caused. As we did explain to you during your stay that your reservation at The Reverie Residential Suite included access to the Residence Lounge not the Executive Club Lounge, and is mentioned transparency on our website. As the gesture of goodwill, i hope that you were happy with our offer of a complimentary daily breakfast on your special occasion at The Reverie Saigon.Our team here is genuinely driven by the wish to create meaningful and memorable experiences for all our guests. We look forward to having the opportunity to welcome you back in the nearest future.Kind Regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Yinfang,Thank you for your recent visit and the great review of our hotel! We are glad that you enjoyed your stay the Reverie Saigon and it was indeed our pleasure to take care of you. We look forward to welcoming you back again anytime your travels bring you to Ho Chi Minh City.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Alexander, Thank you for staying with us in your recent visit to Ho Chi Minh City.I am pleased to hear that you enjoyed your stay at the Reverie Saigon and it was indeed our pleasure to take care of you. Your kind words have been shared with everyone. This is a great encouragement to all of us and on behalf of the team, we look forward to welcoming you back in the near future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Allen,Thank you for your feedback on your recent stay at our Residential Suites.While we are glad to read you enjoyed the property and the quality of the service, please accept again our apologies for the technical glitch which affected the wifi router in your room.If your travels bring you back to Ho Chi Minh city, we look forward to welcoming you again.Kind regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Hung,Thank you for your recent stay at The Reverie Saigon Residential Suite and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in near future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Mark,Thank you for your recent stay at The Reverie Saigon Residential Suite and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Katherine,Thank you for your recent stay at The Reverie Saigon Residential Suite and your wonderful comment.We are delighted to learn that you had an enjoyable stay with great experiences.On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Hien,Thank you for your recent stay at The Reverie Saigon Residential Suite and your comment.We are delighted to learn that you had an enjoyable stay with great experiences.On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Allan,Thank you for your recent stay at The Reverie Saigon Residential Suite and your positive rating.We are delighted to learn that you had an enjoyable stay with us.On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Brandon,Thank you for your recent stay at The Reverie Saigon Residential Suite and your valued feedback.We are delighted to learn that you had an enjoyable stay with great experiences.Once again, thank you for recommending us and we look forward to welcoming you back at The Reverie Saigon on your next visit to Ho Chi Minh City. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Cheri,Thank you for your recent stay at The Reverie Saigon and your valuable feedback. We are proud that you took away such positive impressions.I am pleased to hear that you enjoyed your stay and specially the breakfast. I will make sure to share your comments with the culinary team.On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear John,Thank you for your recent stay at The Reverie Saigon Residential Suite and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in not far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear John,Thank you for your recent stay at The Reverie Saigon Residential Suite and your positive review.I am delighted to know that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in the near future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Ryo,Thank you for your for your recent stay at The Reverie Saigon and your feedback.I am delighted to learn that you had an enjoyable stay and that you were satisfied with our high service standards. We thank you for being such wonderful guests in The Reverie Saigon and on behalf of the team, we look forward to welcoming you again in not the far distant future.Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

Dear Richard,Thank you for your recent stay at The Reverie Saigon Residential Suite and your great comment.I am pleased to hear that you enjoyed your stay with us and it was indeed our pleasure to take care of you. Your kind word on my colleagues has been shared with them and they were most thankful for being mentioned in your review.We also thank you for the feedback about the security team as well and rest assured we will continue to put effort to maintain the high level of standard we require and you have come to receive.We look forward to welcoming you back in the near future. Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

Dear Joacim,Thank you for your recent stay at The Reverie Saigon Residential Suite.We are delighted to learn that you had an enjoyable stay with good rating to our hotel.On behalf of the team, we look forward to welcoming you back in not too far distance future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Man,Thank you for your recent stay at The Reverie Saigon Residential Suite and your wonderful comment.We are delighted to learn that you had an enjoyable stay with great experiences.Your feedback is lovely and I will make sure to share it with the entire team.On behalf of the team, we look forward to welcoming you back in not the far distance future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Peter,Thank you for your recent stay at The Reverie Saigon and your positive rating.I am delighted to learn that you had an enjoyable stay with us. On behalf of the team, we look forward to welcoming you back in a not too far distant future. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Thao,it is a pleasure to receive your positive comments regarding your stay at The Reverie Saigon. We are delighted that you had the unique experience with us. This is a fantastic feedback and with pleasure we have shared your comments with our team as we are always eager to impress and make our guests feel like they are staying at their home away from home.Thank you once again, we look forward to welcoming you and your family back in the near future.Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear Phong,Thank you for your recent stay at The Reverie Saigon and taking your time rating us.I am delighted to know that you had an enjoyable stay and that you were satisfied with our high service standards. We thank you for being such wonderful guests in The Reverie Saigon and we look forward to welcoming you again in not a far distance.Warm regards Thu Thuy Nguyen - Assistant Director of Rooms

Dear Anthony,Thank you for your recent stay at The Reverie Residential Suite and taking your time to rating us.We are delighted to learn that you had an enjoyable stay with great experiences.On behalf of the team, we look forward to welcoming you back in not the far distance. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Louie,Thank you for your recent stay at The Reverie Saigon Residential Suite and your wonderful comment.We are delighted to learn that you had an enjoyable stay with great experiences.Your feedback is lovely and I will make sure to share it with the entire team.On behalf of the team, we look forward to welcoming you back in not the far distance. Warm Regards, Thu Thuy Nguyen - Assistant Director of Rooms

Dear Nghia,Thank you for staying with us in your recent visit to Ho Chi Minh City and for taking the time to rating for us.On behalf of the team, we look forward to welcoming you back at The Reverie Saigon. Warm regards,Thu Thuy Nguyen - Assistant Director of Rooms

Dear An, Thank you for staying with us in your recent visit to Ho Chi Minh City and for taking the time to complete the online performance monitor survey.Our team is always dedicated to making sure every guest at The Reverie is very well looked after and taken care off. Once again, thank you and on behalf of the team, we look forward to welcome you back at the Reverie Saigon in the near future.Warm regards

Dear Huong,Thank you for staying with us in your recent visit to Ho Chi Minh City and for taking the time to sharing your review.Our team is always dedicated to making sure every guest at The Reverie is very well looked after and taking care off. We already look forward to welcome you back at The Reverie Saigon.

Dear Hao Dai,Thank you for your recent stay at The Reverie Saigon and your great review of our hotel.We are delighted to learn that you had an enjoyable stay and that you were satisfied with our high service standards and our staff. We thank you for being such wonderful guests in The Reverie Saigon and are looking forward to have the pleasure of welcoming you again in the near future.Warm regards

Dear Lisa,Thank you for staying with us in your recent visit to Ho Chi Minh City and for taking the time to post the rating of The Reverie Saigon.We will continue to encourage their efforts to provide exceptional service to all our guests. Once again, thank you and on behalf of the team, we look forward to welcoming you back in the near future.Warm Regards

Dear Lisa, Thank you very much for choosing The Reverie Saigon, for your recent stay in Ho Chi Minh City and for rating us on Hotels.com I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards. This will continue to encourage their efforts to provide exceptional service to all our guests. We are very much looking forward welcoming you back again anytime your travels bring you to Ho Chi Minh City. Warm regards,

Dear Anne, Thank you very much for choosing The Reverie Saigon, for your recent stay in Ho Chi Minh City and for rating us on Hotels.com I am more than happy to learn how much you enjoyed your stay and appreciated our service. We will do our utmost to keep up our high service standards. This will continue to encourage their efforts to provide exceptional service to all our guests. We are very much looking forward welcoming you back again anytime your travels bring you to Ho Chi Minh City. Warm regards,

Dear Danny, Thank you for your rating about the Reverie Saigon. We hope that you enjoyed our service. We will do our utmost to keep up our high service standards. This will continue to encourage their efforts to provide exceptional service to all our guests. We are very much looking forward welcoming you in the near future. Warm regards Thu Thuy Nguyen - Assistant Director of Rooms