Independent, Quận Hoàn Kiếm, Hà Nội

"Great location, close to the city's main tourist attractions. Very friendly and helpful service, with lots of tips and suggestions about tours. Very comfortable facilities. Delicious breakfast. Thank you once again for an amazing stay."

"They got you feeling like a King and/or Queen here. I aint giving them a 5/5 for no reason on each checklist. The assistance and care given is immaculate. There's someone to open the front door, complimentary drinks refreshments are provided while you wait, and a small moist towel was offered to clean yourself up. Upon my arrival and final day, the helpers came out to assist with me and my friend’s luggage out/in the taxi. They were also sincere and accommodative when it came through questions...

"Friendly and helpful staff. Nice and clean hotel, located in heart of Hanoi. We experienced a wonderful new year's night by the lake that is just around the corner. Nice breakfast at the top of the hotel. Love it! "

"Undoubtedly some of the best customer service I have experienced in 30 years of travelling. Staff extremely welcoming and attentive to every detail. Hotel itself ideally located close to the old quarter, making it easy to access many of Hanoi’s attractions. Would thoroughly recommend."

"朝食食べ放題、種類も豊富で、美味しい 宿泊費も1泊1000以下、最高、 また行きた"

"This is one of the best hotels I have ever been! The customer service was beyond phenomenal. The staff helped me to book tours, local restaurants, local bars...they all took care of me, making my stay unforgettable. First time in Vietnam and I could not be happier. Will def come back to this hotel! "

"建物は新しいわけではないが、室内は清潔で過ごしやすい。スタッフの対応が非常に丁寧。"

"Very nice stay"