"Told my room had been cancel that morning and I sat in the lobby for one hour and 25 minutes before I was able to prove to them that I had a paid for room reservation. Front desk was rude and unhelpful. Room was dirty and shabby… my carpet was duct taped to cover the rips, all furnishings were chipped and scratched . The Armchair fabric was torn with stuffing hanging out. Refused to give me the picture they took of my ID the following morning.
Refused to tell me who the manager was. No movie...
"Told my room had been cancel that morning and I sat in the lobby for one hour and 25 minutes before I was able to prove to them that I had a paid for room reservation. Front desk was rude and unhelpful. Room was dirty and shabby… my carpet was duct taped to cover the rips, all furnishings were chipped and scratched . The Armchair fabric was torn with stuffing hanging out. Refused to give me the picture they took of my ID the following morning.
Refused to tell me who the manager was. No movie...
Kim