- Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I was bitten by a bed bug prior to my first night in the room on the ground floor. Found a bed bug on my pillow. Brought it to the receptionist, he was kind enough to upgrade my room and changed my room, also did apologised for the inconvenience caused. However, it’d definitely be better if there isn’t any bed bugs at all.