Well when I first arrived around 7pm the receptionist was running out the door said she was done for the day and left the security to check us in, he took
us to a room which was supposed to be for 3 but wasn't, the sofa was disgusting as we entered the door, the tiles on the floor were dingy, the kitchen needs upgrading very old fashioned and it's appliances as well, the refrigerator was mildewed when you open the door, the bedroom had two beds no place for a third person and the curtains inside the bedroom were all broken down, we were extremely disappointed, I felt like we were overnighting in a cheap motel. I called the security who we didn't know was security until he told us, we thought he was one of the staff told him I don't like the apartment, he called the receptionist, she told him she can't do anything for us now because it is late that we would have to stay there until morning. Next day we were moved to another apartment in the travelers resort it was better than the one we had, it turned out the service sucked, even though we put the sign outside the door for room service, when we got back there we didn't get any, the room was the same and we had to ask for towels. When I told the receptionist about it, she said they were short of staff