Search Hotels in Hollywood Heights, Galveston

"We chose this place because it had very good reviews. I had seen that it was outdated so I was expecting that, but I was not expecting just how outdated it actually was. First off, when we got there the gate to enter the parking lot was closed and there is a number that you call to enter. We called the number twice while sitting halfway in the road and halfway in the parking lot and nobody answered. We eventually just entered through the exit gate since nobody was answering so that we could enter through the entrance. It was 7 o’clock in the evening, it’s not like it was overnight or anything. The rooms are so outdated that we had virtually no electrical outlets. We had to unplug the alarm clock and the microwave just to be able to charge our phones. Even still, our phones were barely charging the entire time we were there. We stayed for four days and three nights and housekeeping never came once. I saw a staff outside and I asked her for more toilet paper because we were out of toilet paper. I realize that I could have called the front desk and asked them to send housekeeping, however, I shouldn’t have to do that. We rented two rooms for 4 days, housekeeping should have come by at least once while we were there. The parking lot is not big enough, if you get there in the evening, you’re going to end up having to park on the street. The pool is tiny, the pictures are very deceiving. None of the outside games they show were available & it was spring break. We will not go back."

"The front desk helped put two rooms together even though it was spring break "

"Great breakfast, clean room and comfortable bed. "

"Great stay"

"Our original room was 343. It was a nice room, but the ER was right beside our room. We could see the beach, but wanted to see the whole lenght of the beach. We moved to the fifth floor room 543 and it was perfect. And a little more quiet. The rooms are laid out well with plenty of space to store shoes, suitcases, etc. I like all the hooks on the wall to hang up coats, robes, etc. The balcony was nice. Two chairs created a nice area to sit and watch the ocean. When we arrived spring break was winding down. Between loud cars and the toruist helicopter it was pretty noisy. So if someone wants peace you may need to look somewhere else. The location was nice. Very walkable, close to restaurants and across the street to the beach. There is a lot of traffic, so crossing the road can be super dangerous. One needs to go the the street light to cross. The beds were a little harder than I like, but all the sheets and towels were a nice quality. The staff are polite and helpful. Everyone was super friendly. The buffet is the typical hotel buffet. Plenty to eat and a decent variety of items. Since the hotel is connected to another hotel, there are two separate areas to eat. Definitely helps since it is such a busy hotel. In all it was a nice stay at a wonderful hotel. I would stay there again if in the area. "

"It was less than a mile walk to Pleasure Pier. Room was nice and clean. Beds were super comfy. The Balcony was huge and really enjoyable. "

"Yes"

"Beautiful place with friendly staff and great amenities. "

"When was not so clean curtains seem to have hose in them. Mosquitoes in the room kind of scary to sleep on the bed."