"I am extremely disappointed with my stay at Fontainebleau Miami Beach. This was honestly one of the worst hotel experiences I have ever had.
The hotel charges guests for absolutely everything possible. At check-in, a $1,069 hold was placed on my credit card for only 4 days. The room did not even include a regular refrigerator — only a minibar that charges guests simply for opening it. Honestly, I was almost surprised they did not charge guests for air.
The room condition was unacceptable for such an expensive hotel: damaged walls and cracked bathroom floors. During Memorial Day weekend, the pool area was overcrowded, and after leaving our towels on the pool chairs for 2 hours, hotel staff removed our belongings and informed us that these spots can only remain unattended for 45 minutes.
Guests are not allowed to bring their own food to the pool area and are forced to purchase overpriced food and drinks from the hotel. If you do not reserve pool chairs, those large round lounge beds cost ridiculously high prices — up to $640 per day. Even umbrellas at the beach cost extra.
In addition, many purchases inside the hotel automatically include service charges, even for simple items like coffee or ice cream. The hotel also charges a $59 daily resort fee plus multiple additional taxes on top of that fee.
For the amount of money guests pay, the overall experience and room quality were extremely disappointing. This was my first and definitely my last stay at Fontainebleau."