Independent, Hon Ngay, Lai Châu

"No lights on washing pot in bath room and no make up facility in the living room."

"Room assigned turn out not matching as on the reservation. Rooms are too small, there are not enough space freely to move around."

"Staff were very polite and helped with my queries each time. "

"Unfortunately the hotel did not receive our booking from Expedia and did not have any rooms left, but he helped us find alternative accommodation locally despite not speakinig any English, very grateful to him"