親愛なる松井さん、ハイアット セントリック ビクトリア ハーバー香港をご利用いただきまして誠にありがとうございます。 ご意見をお待ちしております。ホテルの状態や立地に関するご懸念に対応させていただきたいと思います。まず、お部屋カテゴリーに関して混乱がございましたことをお詫び申し上げます。 今後の誤解を避けるため、コミュニケーション チャネルを見直し、部屋の説明と料金が明確に記載されていることを確認します。当ホテルの立地に関するご意見につきましては、市内中心部への近さと観光のしやすさがお客様にとって重要な要素であると認識しております。 中心部からは少し離れていますが、MTR、タクシー、トラムなどの交通機関も近くにあり便利です。 さらに、フロントデスクのスタッフがいつでもお勧めの観光スポット、地元のアトラクション、交通手段のオプションなどの案内や支援を提供し、お客様の全体的な体験を向上させます。私たちはお客様からのフィードバックを重視しており、サービスの向上に役立つのでご意見に感謝いたします。 さらにご不明な点やご要望がございましたら、お気軽にお問い合わせください。改めてご迷惑をおかけいたしますが、ご理解を賜りますようお願いいたします。 将来的にはハイアット セントリック ビクトリア ハーバー香港に再びお越しいただき、より楽しいご滞在を提供できることを願っております。敬具、コーディ・リーアシスタントマネージャー

Hi Tsing Yang, thank you for your feedback! I'm so sorry to hear that there's no place to hang clothes outside of the wardrobe. Your comment will help us to better serve our customers and provide a more satisfying staying experience.

Thank you for your feedback! I'm glad you find the service great and convenient in its location. If you have any more questions or need assistance, feel free to ask!

Hello Chan, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Karenjot, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear qiudana, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the areas that you have mentioned. We apologize for the inconvenience and we hope to see you again soon. Thank you!

Dear Gloria, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the areas that you have mentioned. We apologize for the inconvenience and we hope to see you again soon. Thank you!

Hello Carlina, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello David, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. We are thrilled to hear that you were impressed with out front desk staff. We much appreciate your kind words. We always aim to provide a stay with “Hyatt Centric Experience” to our guests. Look forward to seeing you again in the future!

Hello veronica, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Wayne, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. We are thrilled to hear that you were impressed with out front desk staff. We much appreciate your kind words. We always aim to provide a stay with “Hyatt Centric Experience” to our guests.Look forward to seeing you again in the future!

Hi Ted, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Shivam, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Toru, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Seng Yen, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Eun, Thank you very much for given score rating! We are glad that you had stay with us. And may we know anything we had to improve or can do better?Look forward to seeing you again in the future!

Hi Ho Tin, AThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi HAM, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear Tsang, Wai Ling,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear Felix,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear Timothy,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Sherry, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi HYEJI, AThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Dear EvonneThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

親愛的KwokKeung您好，多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持，您的鼓勵絕對是我們一個很好的推動力！我們真切期待您再次光臨，並將努力提供稱心滿意的服務，謝謝

Dear Chi Ho, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the service. We apologize for the inconvenience and we hope to see you again soon. Thank you!

Hi KaTsun, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Mo Yin, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Hiroshi, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Kathy, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hi Jin Ho, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

親愛的Suk Wai您好，多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持，您的鼓勵絕對是我們一個很好的推動力！我們真切期待您再次光臨，並將努力提供稱心滿意的服務，謝謝！

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello CHUN MING, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Luciano, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Cora, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello cynthia, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Chor Wing, Thank you very much for your high score rating! And appreciate our staff Yulia service! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello chunmin, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

Hello Seehyun, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

親愛的Wai Cheung您好，多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持，您的鼓勵絕對是我們一個很好的推動力！我們真切期待您再次光臨，並將努力提供稱心滿意的服務，謝謝！