2 quầy bar/khu lounge
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Nhận xét về The Park Lane Hong Kong, a Pullman Hotel

5 out of 5
The Park Lane Hong Kong, a Pullman Hotel
310 Gloucester Road, Causeway Bay, Hong Kong

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 447/1002 nhận xét" "
Đánh giá 8 - Tốt. 355/1002 nhận xét" "
Đánh giá 6 - Được. 115/1002 nhận xét" "
Đánh giá 4 - Kém. 52/1002 nhận xét" "
Đánh giá 2 - Tồi. 33/1002 nhận xét" "

8,6/10

Sạch sẽ

8,6/10

Nhân viên & dịch vụ

8,2/10

Tiện nghi, dịch vụ

8,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

Joshua

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ
Relatively old property.
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Hannah

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff. Clean hotel and accomodation. Would recommend
Lưu trú 1 đêm vào Tháng 3, 2024

10/10 - Xuất sắc

TSZKIN, London

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It’s close to all major shopping area and transportation and always busy
Lưu trú 6 đêm vào Tháng 5, 2024
Happy Leung trả lời vào 21/05/2024
Dear Valued Guest,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience and enjoyed our convenient location for shopping. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Vickie

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything is quite good except for the business center which I called a couple of times and no answer. I have to call concierge to help. If the business center is not opened, they should have forwarded to another line. Furthermore, on the last night before I checked out, the amenities were not ref
Lưu trú 5 đêm vào Tháng 5, 2024
Happy Leung trả lời vào 14/05/2024
Dear Vickie,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Tat ieng

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
方便
Lưu trú 1 đêm vào Tháng 5, 2024
Happy Leung trả lời vào 14/05/2024
尊敬的Tat ieng:感謝您下榻香港柏寧酒店並分享您的評價。我們很高興看到您滿意此次的入住體驗。我們將繼續努力不斷改善我們的服務和設施，力求為您及每一位客人提供最好的服務。我們衷心期望您再次光臨!。客戶服務經理 敬上

10/10 - Xuất sắc

Richard, Oahu

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This hotel is dead in the centre of the bustling Causeway Bay area. Extremely walkable with massive shopping opportunities and many restaurants nearby. As this hotel was built 50 years ago, their rooms are quite spacious but there is no swimming pool. However, there is a roof-top bar/restaurant which offers a spectacular view of Hong Kong.
Lưu trú 3 đêm vào Tháng 5, 2024
Happy Leung trả lời vào 14/05/2024
Dear Richard,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Fusami

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 5, 2024
Happy Leung trả lời vào 14/05/2024
Dear Fusami,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Ryuta

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 5, 2024
Happy Leung trả lời vào 14/05/2024
Dear Ryuta,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

ENG KHIM

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
.
Lưu trú 6 đêm vào Tháng 4, 2024
Happy Leung trả lời vào 14/05/2024
Dear Eng Khim,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

RUIHAN, Arcadia

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good place for shopping. Based on the history of the building, the only thing it need to improve is the water flow of the sink.
Lưu trú 3 đêm vào Tháng 4, 2024
Happy Leung trả lời vào 14/05/2024
Dear Ruihan,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

YIHUA

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and location. Spacious room in Hong Kong. Will definitely stay here if we come back
Lưu trú 2 đêm vào Tháng 4, 2024
Happy Leung trả lời vào 29/04/2024
Dear Yihua,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

6/10 - Được

MICHEL

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, tiện nghi, dịch vụ
hôtel très bien placé en pleine zone commerciale de causeway bay et donnant sur le victoria park; accès faciles des transports en commun. mais mal entretenu, pas très propre. pas un 5*, plutôt 4*-. finalement ne vaut pas le novotel.
Lưu trú 10 đêm vào Tháng 3, 2024
Happy Leung trả lời vào 06/04/2024
Dear Michel,Thank you for your kind review. We are glad you enjoyed our prime location. We truly appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Yanlei, seattle

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked it
Lưu trú 7 đêm vào Tháng 3, 2024
Happy Leung trả lời vào 06/04/2024
Dear Yanlei,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

catherine

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Nice location
Lưu trú 3 đêm vào Tháng 3, 2024
Happy Leung trả lời vào 26/03/2024
Dear Catherine,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Marc, Radlett

Lưu trú 3 đêm vào Tháng 3, 2024
Happy Leung trả lời vào 29/04/2024
Dear Marc,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Dexter

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Its been years since we stayed at Park Lane but we are glad to have tried it again. Hotel is in a great location and rooms/facilities were top notch. What sets it apart though was the service we received from the staff. Thanks to Sandy, Bonnie, June, Neo, Michelle, Julia, Rachel, Juluis, Jack and Joey for making our stay great.
Lưu trú 3 đêm vào Tháng 3, 2024
Happy Leung trả lời vào 20/03/2024
Dear Dexter,Thank you for your kind review of our hotel. We are most delighted to know that you had an overall great stay and we also appreciate your compliments on the services provided by the teams. It was indeed our pleasure to have you always and we look forward to welcoming you again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Rebecca

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the check in was seamless, Quentin was very helpful and friendly in offering advice to our queries. The Parklane is also very accessible to various locations within Hong Kong island and more importantly walking distance to Causeway Bay MTR.
Lưu trú 5 đêm vào Tháng 3, 2024
Happy Leung trả lời vào 15/03/2024
Dear Rebecca,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

jay

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
bad experience
Lưu trú 3 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 15/03/2024
Dear Jay,Thank you for your review. We truly appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Jose

Đi theo nhóm
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
A lot of shopping in the area.
Lưu trú 3 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 15/03/2024
Dear Jose,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

6/10 - Được

MIYUKI

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
バスタブの排水が悪いなど､バスルームが使いづらい感じありました。
Lưu trú 2 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 15/03/2024
Dear Miyuki,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We are sorry for the inconvenience and look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay
Great hotel, central position v comfortable.
Lưu trú 5 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 15/03/2024
Dear Valued Guest,Thank you for the positive review of our hotel! We are glad that you had a great stay. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Ginger

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was wonderful and a perfect added touch
Lưu trú 1 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 15/03/2024
Dear Ginger,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

2/10 - Tồi

MEI LAN

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zero Vip amenities accorded, no point reserving vip access hotels in future.
Lưu trú 5 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 23/02/2024
Dear Mei Lan,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you and your family back again in the future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Convenient location and polite services
The location is convenient with a supermarket, shopping malls and restaurants nearby. The room is neat and comfortable. The staff are polite and helpful.
Lưu trú 1 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 23/02/2024
Dear Guest,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Adrienne

Lưu trú 7 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 26/03/2024
Dear Adrienne,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

6/10 - Được

Raymond

Đi cùng gia đình
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The location is excellent; however, the room amenities and service fall below expectations. The room lacks cleanliness, evidenced by bread left from the previous guest on the table.
Lưu trú 2 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 15/02/2024
Dear Raymond,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Jun

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Really good location. Very close to Victria Harbour and I could enjoyed CNY fireworks. It was great.
Lưu trú 3 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 14/02/2024
Dear Jun,Thank you for the positive review of our hotel! We are glad to know that you enjoyed your stay and the CNY fireworks. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Bernard, Calgary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Did not receive VIP upgrade and services
Lưu trú 1 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 15/02/2024
Dear Bernard,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

6/10 - Được

Trevor

Khách đi công tác
Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
An old and tired hotel. Not a 5 star by any means of the imagination and certainly not a Pilmam. Very expensive for an average hotel and that didn’t include breakfast. Worst view of apartments I have ever had. Despite being. VIP Gold member on Expedia was offered an upgrade at a hefty price. No thanks. On the better side staff were good and efficient and very convenient for the metro. But not worth the money overall.
Lưu trú 2 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 15/02/2024
Dear Trevor,Thank you for taking the time to share your review with us. We value your feedback greatly for us to closely monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Bernard, Calgary

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff and services were excellent. Did not receive upgrade, ended up paying extra for room upgrade.
Lưu trú 11 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 14/02/2024
Dear Bernard,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

4/10 - Kém

maria jose

Khách đi công tác
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 2, 2024
Happy Leung trả lời vào 15/02/2024
Dear Maria Jose,Thank you for your review. We appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Oi yuen

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel is very clean and the staffs are excellent,the location to tube station is very near,yes very good that’s how 5 star hotel should be
Lưu trú 5 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 14/02/2024
Dear Oi Yuen,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

JUNKO

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 01/02/2024
Dear Junko,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

li yun

Lưu trú 1 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 01/02/2024
Daer li yun,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Kyung Jae

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
생수병 대신 정수기가 설치되어 있어 살짝 당황했습니다.
Lưu trú 2 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 01/02/2024
Dear Kyung Jae,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Ta Chou

Lưu trú 1 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 01/02/2024
Dear Ta Chou,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Eunice

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location! Many dining options & shops nearby.
Lưu trú 1 đêm vào Tháng 11, 2023
Happy Leung trả lời vào 21/01/2024
Dear Eunice,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Tien

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 21/01/2024
Dear Tien,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Janet

Lưu trú 3 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 21/01/2024
Dear Janet,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

averil

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 21/01/2024
Dear averil,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Location No 1
Location is fantastic , with lots of shopping and food surrounding the hotel. Near Causeway Bay MTR however short of plugs for charging my iPhone as not both side of the bed have the power plug
Lưu trú 1 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 21/01/2024
Dear Guest,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

6/10 - Được

Agnes

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Need to uplift condition of rooms.
The room condition was old, there was a stale smell in the room, the toilet flush was faulty as well as bath tub stopper.
Lưu trú 4 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 21/01/2024
Dear Agnes,Thank you for your review of our hotel. We truly appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We are sorry for the inconveniences caused and look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Ferry yanto

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 21/01/2024
Dear Ferry yanto,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

WING TING JENNY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 11 đêm vào Tháng 12, 2023
Happy Leung trả lời vào 21/01/2024
Dear Jenny,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

Kelvin

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 12, 2023
Happy Leung trả lời vào 21/01/2024
Dear Kelvin,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

10/10 - Xuất sắc

TATSUYA

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 12, 2023
Happy Leung trả lời vào 21/01/2024
Dear Tatsuya,Thank you for the positive review of our hotel! We are glad that you enjoyed your stay with us. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you for another enjoyable stay again in the near future. Sincerely,Guest Experience Manager

6/10 - Được

Woon Choon

Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 01/02/2024
Dear Woon Choon,Thank you for your review. We appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

4/10 - Kém

MISEON

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 1, 2024
Happy Leung trả lời vào 21/01/2024
Dear Miseon,Thank you for your review of our hotel. We truly appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

2/10 - Tồi

Yoyo

Lưu trú 8 đêm vào Tháng 12, 2023
Happy Leung trả lời vào 21/01/2024
Dear Yoyo,Thank you for your review of our hotel. We truly appreciate your feedback and will continuously monitor our quality of services and facilities to enhance guests' future experiences. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager

8/10 - Tốt

Luke

Lưu trú 10 đêm vào Tháng 12, 2023
Happy Leung trả lời vào 01/02/2024
Dear Luke,Thank you for the positive review of our hotel! We are glad that you had a pleasant experience. We will continuously monitor our quality of services and facilities to strive for excellence. We look forward to welcoming you back again in the near future. Sincerely,Guest Experience Manager