Khuôn viên nơi lưu trú

Nhận xét về Pagoda Hotel

2 out of 5
Pagoda Hotel
1525 Rycroft St, Honolulu, HI

Nhận xét

7,8

Tốt

Đánh giá 10 - Xuất sắc. 366/1010 nhận xét" "
Đánh giá 8 - Tốt. 329/1010 nhận xét" "
Đánh giá 6 - Được. 153/1010 nhận xét" "
Đánh giá 4 - Kém. 86/1010 nhận xét" "
Đánh giá 2 - Tồi. 76/1010 nhận xét" "

7,6/10

Sạch sẽ

8,2/10

Nhân viên & dịch vụ

7,2/10

Tiện nghi, dịch vụ

7,2/10

Điều kiện & cơ sở vật chất nơi lưu trú

7,4/10

Thân thiện với môi trường

Nhận xét

4/10 - Kém

Nyein

I got the smell from the floor .Bathroom is dirty too.
Lưu trú 3 đêm vào Tháng 5, 2024

8/10 - Tốt

Rajesh

Thích: Sạch sẽ, nhân viên & dịch vụ
Affordable
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 26/05/2024
Rajesh, thank you for sharing your feedback. Pagoda Hotel is pleased to provide an affordable option for your stay. We hope to welcome you back soon.

2/10 - Tồi

Shun

虫が出ます。 寝ていた枕、頭をあげて振り返ると芋虫がいました。
Lưu trú 3 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Diana

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Everything
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 24/05/2024
Diana, Pagoda Hotel is delighted that you enjoyed your stay. Your positive feedback is appreciated, and we hope to have the pleasure of welcoming you back again soon.

10/10 - Xuất sắc

marina

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
all the staff were amazing and friendly. the hotel was so cute and right next too a great restaurant. the room was clean. i definitely will be coming back
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 22/05/2024
Marina, thank you for your kind words about Pagoda Hotel. It is wonderful to hear you enjoyed the friendly atmosphere and the convenient location near a great restaurant. The team is thrilled you found the room clean and appealing. We're looking forward to welcoming you back.

2/10 - Tồi

Tatsuhiko

Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 23/05/2024
Tatsuhiko, thank you for your rating. It’s disheartening to see your feedback. If there’s anything specific you would like to share about your experience at our hotel, please do let us know. Your input is valuable to us and helps us improve.

8/10 - Tốt

Aaron

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place to stay for a night. Didnt want to drive to the other side of the island. Be aware that the security in this place is tight, so if you bring guests, they need to check in.
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 21/05/2024
Aaron, thank you for choosing the Pagoda Hotel. It's great to know you found it convenient for your stay. Security is a priority to ensure all guests have a safe experience. We appreciate your understanding and look forward to welcoming you back on your next visit.

2/10 - Tồi

Marie, Boucherville

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nothing good to say
Lưu trú 1 đêm vào Tháng 5, 2024
Customer Service trả lời vào 20/05/2024
Marie, thank you for sharing your feedback. It is regretful that your experience did not meet your expectations. Our team strives to provide excellent service and accommodations, and your comments are valuable for future improvements.

4/10 - Kém

Eric

Không thích: Sạch sẽ
Lưu trú 6 đêm vào Tháng 5, 2024
Customer Service trả lời vào 15/05/2024
Eric, the team is disappointed that your stay did not meet expectations. Your feedback is important, and we would appreciate any additional details you can provide so that we can address them. We hope you will consider giving us another opportunity to provide you with a better experience.

10/10 - Xuất sắc

Nora

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
You have to know that the Pagoda is a landmark. It's very asian. I loved it. You can spend more $$$ staying at other hotels. But at the Pagoda, youre family. My room was convenient and comfortable. The staff was awesime!! Id stay here again
Lưu trú 3 đêm vào Tháng 5, 2024
Customer Service trả lời vào 14/05/2024
Nora, thank you for your heartwarming review. Here at the Pagoda Hotel, it thrills us that you embraced our unique heritage with enjoyment. We're pleased to hear you found comfort and convenience during your stay. Our team members work hard to create a familial atmosphere, so your feedback is very appreciated. The next time you're in town, we'd be honored to welcome you back for another enjoyable stay.

8/10 - Tốt

Marco

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Customer Service trả lời vào 15/05/2024
Marco, thank you for your positive rating! The team at Pagoda Hotel is delighted to know you had an enjoyable experience. We hope to welcome you back soon!

8/10 - Tốt

Jeff

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The homeless population around the hotel has increased. I like the fact that you needed a key card to operate the elevator. The onsite security kept the vagrants out and the place safer. Not bad at all for the price. I would stay here again. The construction across the street couldn't be helped so be prepared to wake up at 7am every day
Lưu trú 4 đêm vào Tháng 5, 2024
Customer Service trả lời vào 12/05/2024
Jeff, we're glad to hear you appreciated the security measures at Pagoda Hotel and found our place to be a good value. We empathize with your observations about the surroundings and understand your comments regarding the construction noise. Care is always taken to ensure the comfort and satisfaction of our guests. We're looking forward to welcoming you back on future visits.

8/10 - Tốt

Charles

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 12/05/2024
Charles, we're delighted to see you had a satisfying experience at Pagoda Hotel. We work diligently to ensure our guests enjoy their stay and it seems we met your expectations. We appreciate your feedback and hope to welcome you back in the future.

4/10 - Kém

jacqueline

Đi cùng bạn đồng hành
Không thích: Sạch sẽ
Durant 1 semaine pas de nettoyage de la chambre ni de changement de serviettes
Lưu trú 7 đêm vào Tháng 4, 2024
Customer Service trả lời vào 07/05/2024
Jacqueline, nous sommes vraiment désolés d'apprendre votre expérience concernant le niveau de propreté pendant votre séjour. Nous avons généralement un programme rigoureux pour le nettoyage des chambres et le remplacement des serviettes. Nous aimerions approfondir votre expérience et nous vous encourageons à contacter notre équipe des relations clients pour en discuter davantage. Nous apprécions vos commentaires et nous nous engageons à nous améliorer en fonction de ceux-ci.

8/10 - Tốt

JOHNNY

Lưu trú 7 đêm vào Tháng 4, 2024
Customer Service trả lời vào 26/05/2024
Thank you for the 4-star rating, Johnny!It's great your time at Pagoda Hotel was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

2/10 - Tồi

Ashley

Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Customer service was crap. The lady I was working with kept closing her eyes really tight when talking to me like she was extremely frustrated. There was only ONE staff at the front desk and a literal football team waiting. When we FINALLY got to our room it was beyond disgusting. Stains all over the bed. They charge $30 a day for “amenities” and $30 a day for parking. So, after paying $350 for our hotel we were charged $167 at the resort. THIS HOTEL IS NOT WORTH $500 FOR TWO NIGHTS. Super misleading. Going up and down on the elevators is a pure nightmare. They’re exceptionally small and your key card works it.
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 30/04/2024
Ashley, we regret to hear of your experience and it's clear some aspects didn't meet your expectations. It’s unusual for our guests to wait for a long time and we apologize for any inconvenience caused. Be assured, we are always striving to extend exceptional service to our guests and understand that this was not your encounter.In regards to the cleanliness concerns and additional charges, we aim to be fully transparent during the booking process and deeply regret if you felt differently. We're conscious of your feedback about the room condition and elevator size and rest assured, we're continuously working on improvements. We hope you'll consider giving us another chance to better your perception in the future.

8/10 - Tốt

DAVID

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ
Breakfast excellent Property tired
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 29/04/2024
David, thank you for taking the time to review your stay. At Pagoda Hotel, we appreciate knowing that you enjoyed our selection of breakfast options. Regarding your comments about the property, we continuously strive for improvements and your feedback helps us in that process. Your satisfaction is important to us, and we hope to have an opportunity to provide a renewed experience on your next visit.

10/10 - Xuất sắc

Kyle

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 6 đêm vào Tháng 4, 2024
Customer Service trả lời vào 29/04/2024
Thanks for the amazing rating, Kyle!We care deeply about the happiness and satisfaction of our guests. We can't wait to see you again soon for another outstanding experience at Pagoda Hotel!

8/10 - Tốt

RYOKO

Đi cùng gia đình
チェックイン時間が16:00なので飛行機のフライトで疲れている方にとっては大変かもしれません。 ですが、近くにドンキホーテ、ウォルマートがあるので 買い物が便利でした。ホテルの中のお店もあるので、ちょっとしたものを買えていいと思います。 朝食はクーポンを使用して5ドルで食べれたのですごく良かったと思います。 部屋も広くてよかったですが、外の工事がうるさかったのは残念でしたが、、。、 全体的に何の問題もなく、楽しく滞在させていただきました。 ありがとうございました。Mahalo
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 28/04/2024
Ryoko 様、肯定的なご意見をありがとうございます。パゴダ ホテルは、ショッピング センターや館内のアメニティに近い便利なロケーションについて言及していただき、大変嬉しく思っております。また、朝食クーポンをお得にご利用いただき、広々とした客室をお楽しみいただけたことを嬉しく思います。外部の工事騒音がお客様のご滞在に多少影響を及ぼしたことをお詫び申し上げます。またお越しいただき、さらに快適なご滞在をお楽しみください。マハロ。

2/10 - Tồi

Mei Li

Đi cùng gia đình, Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The property was in terrible condition. Was unliveable. Had ants in the washroom crawling around.
Lưu trú 1 đêm vào Tháng 4, 2024
Customer Service trả lời vào 26/04/2024
Mei Li, we deeply regret to hear that your stay did not meet your expectations. Your remarks concerning the state of the property and washroom matters are important to us. We are devoted to enhancing our cleanliness routines and assure you that your future experience will be much improved.

8/10 - Tốt

Nolan

Lưu trú 6 đêm vào Tháng 4, 2024
Customer Service trả lời vào 16/05/2024
Nolan, thank you for your rating. The team at Pagoda Hotel is pleased to know you had an enjoyable stay. We look forward to welcoming you back in the future.

6/10 - Được

Wiiu

Đi cùng gia đình, Khách đi công tác
Không thích: Sạch sẽ
The room wasn’t really clean, dust and debris all over
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 25/04/2024
Wiiu, it's regrettable to hear about your experience with cleanliness during your stay. A priority of ours is to offer pristine and welcoming accommodations to our guests. Your feedback has been noted and will be shared with our team members for improvement. Thanks for bringing this to our attention. We hope you will consider giving us another chance in the future.

8/10 - Tốt

George

Thích: Sạch sẽ, nhân viên & dịch vụ
Over all good place for the price
Lưu trú 2 đêm vào Tháng 4, 2024
Customer Service trả lời vào 25/04/2024
George, it's terrific to hear your appraisal regarding the cost-value balance at Pagoda Hotel. We're glad you found the experience satisfying. We hope to be your host again when your travels bring you back to our city.

10/10 - Xuất sắc

Alpaca

Khách đi công tác
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Majority of the staff have Ohana and exercise it - I singled out a couple of Revenue killers in my last review. Coming from the mainland, we deal with attitude - We don’t come to Hawaii to spend top dollar experience further. Overall, the staff was very respectful - Only a couple of deadbeats.
Lưu trú 6 đêm vào Tháng 4, 2024
Customer Service trả lời vào 23/04/2024
Alpaca, thank you for the glowing review of Pagoda Hotel. We're delighted to know that you appreciated our team members who helped make your stay a genuine Hawaiian experience. We're always working to improve and your feedback about our colleagues' attitude is taken into account. We hope to welcome you back in the future.

8/10 - Tốt

Andrew

Đi theo nhóm, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good for the pricing. Conveniently located for shopping and eating out.
Lưu trú 7 đêm vào Tháng 4, 2024
Customer Service trả lời vào 18/04/2024
Andrew, we appreciate your words about the Pagoda Hotel. It's uplifting to know you found our location convenient for shopping and dining out. We aim to provide good value, and your feedback suggests we're succeeding. We look forward to welcoming you back on your next visit.

2/10 - Tồi

Deena D

Khách đi công tác, Đi cùng bạn đồng hành
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
This property is old and not very clean, we got a note put under our door informing us that we need to let pest control in the next day.
Lưu trú 4 đêm vào Tháng 4, 2024
Customer Service trả lời vào 15/04/2024
Deena, it is regrettable that your experience fell below your expectations. It is important for you to know that we have strict cleanliness and upkeep standards. Our policy to ensure pest control procedures is intended to maintain a hygienic environment for our guests, and not as a response to an existing issue. Please allow us to address any concerns you had during your stay by giving us a chance to improve upon our services in your future visits.

6/10 - Được

JoeLyn

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
The first night in my room I had to kill a large brown spider and roach both in the restroom. The carpet had a really bad urine smell possibly from a dog. There were also two roach eggs on the carpet near the bed stand. When I moved the large chair in the room, underneath had a lot of dust and pennies.
Lưu trú 7 đêm vào Tháng 4, 2024
Customer Service trả lời vào 19/04/2024
JoeLyn, it's disappointing to hear you experienced challenges during your stay. Assurance of cleanliness in all guest areas, especially the rooms, is of utmost importance to us, and it seems on this occasion, we didn't meet your expectations. Your feedback about the odor in the room and cleanliness issues have been noted and will be addressed. We're committed to providing a better experience in the future.

8/10 - Tốt

Minsoo

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 14/04/2024
Thanks for the 4/5 rating, Minsoo!We're thrilled you enjoyed your time at Pagoda Hotel so much! We look forward to sharing an even better experience with you soon. Have a lovely day!

10/10 - Xuất sắc

Luis

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Customer Service trả lời vào 11/04/2024
Thanks for the outstanding rating, Luis!We're delighted your time at Pagoda Hotel was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

8/10 - Tốt

Y

Đi cùng gia đình
Thích: Sạch sẽ
ほんとならワイキキに泊まりたいのですが、駐車場の料金を考えるとこちらがリーズナブル
Lưu trú 9 đêm vào Tháng 3, 2024
Customer Service trả lời vào 08/04/2024
Y様、パゴダ ホテルの便利な駐車場設備をご検討いただきありがとうございます。当ホテルはお客様に優れたサービスと価値を提供することに尽力しております。またのご来館を心よりお待ちしております。

10/10 - Xuất sắc

Tamara

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Was everything goof
Lưu trú 1 đêm vào Tháng 1, 2024
Customer Service trả lời vào 05/04/2024
Tamara, it sounds like you had an enjoyable stay at the Pagoda Hotel. Continual guest satisfaction is our priority, and we're glad to know we met your expectations. We look forward to welcoming you back in the future.

8/10 - Tốt

Marc

Đi theo nhóm
Room was a little old and had roaches around. Other then that is was okay. Outside was noisy with homeless people yelling in the middle of the night. Staff was nice and parking was close by.
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 01/04/2024
Marc, thank you for choosing to stay with us at Pagoda Hotel and for your constructive feedback. We sincerely regret any disturbances you might have experienced in your room and outside. Rest assured, we routinely inspect and rectify these issues to assure our guests a comfortable stay. It's great to hear that our helpful team members and convenient parking added to the positive aspects of your visit. We certainly hope to serve you better on your future stays.

10/10 - Xuất sắc

Sydney Bisau

Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 21/04/2024
Thank you for the wonderful rating, Sydney!It's fantastic you enjoyed your time at Pagoda Hotel so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

6/10 - Được

Emily

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Great central location for riding the bus. Beautiful lobby and pool area. Just a few cleanliness issues that come with an older hotel. Our room still showed signs of its former (rude) guests: gum in the cracks of the shower walls, lipstick on the mirror, group signatures on the mirror when the bathroom fogs up. We didn't end up using the kitchenette partially due to the few cockroaches we saw. We were told that housekeeping would come on the 4th day but apparently the first day we checked in doesn't count (?). They came after the 4th night (which is the 5th day). Housekeeping also came at 8 am and told us they had to enter right then and won't come back later so we had to wake up and get out right away. Front desk was always very helpful. Air conditioning unit was a bit loud but effective. Fairly comfortable stay for a good price. $5 breakfast was delicious!
Lưu trú 9 đêm vào Tháng 3, 2024
Customer Service trả lời vào 01/04/2024
Emily, thank you for sharing your experience. It's great to hear you found value in our convenient location and appreciated the aesthetic of our lobby and pool area. We're also delighted to know you enjoyed our breakfast.However, we're sorry to hear that some aspects of your stay did not live up to your expectations. We are always striving to improve our guest experience, and your feedback regarding the condition of your room and the timing of housekeeping will be taken into strong consideration.We're pleased that our front desk team members were able to assist you and that the air conditioning was effective for your needs. We aim to provide a comfortable, clean, and affordable environment for all our guests, and we hope to have the opportunity to serve you better in the future.

10/10 - Xuất sắc

Mihai

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It is well located and simple efficient services. Maybe it needs some renovation, the elevator is outdated and the furniture is old, dirty
Lưu trú 3 đêm vào Tháng 3, 2024
Customer Service trả lời vào 25/03/2024
Mihai, we're thrilled that you found our location and services efficient at Pagoda Hotel. We appreciate your suggestions for improvement and have noted your concerns about our facilities. We're continually striving to enhance the quality of our facilities for our valued guests. Be assured, the cleanliness of our hotel is a top priority and we will direct our attention to this feedback. Thank you for choosing us, and we hope to provide an even better experience on your next visit.

8/10 - Tốt

samuel, kents store

Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Nice place. Good for one night
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 21/03/2024
Samuel, it's great to know that you found Pagoda Hotel to be a pleasant place for a short stay. We appreciate your feedback and look forward to making your next visit, of any length, just as satisfying. Thank you for sharing your experience with us.

2/10 - Tồi

Gang

Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 11/04/2024
Gang, it's evident from your rating that your visit didn't live up to your expectations. We appreciate your feedback as it helps to pinpoint areas of improvement. Please feel free to shed more light on what went awry during your stay so we can better address it, and aim for your satisfaction in future visits.

8/10 - Tốt

Peggy

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I have stayed there years ago. It's close to shopping and eating and you can walk.
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 19/03/2024
Peggy, it's fantastic to hear that you chose the Pagoda Hotel once again for its convenient location. Our aim is to make your stay as convenient as possible. We hope that in addition to the nearby shopping and dining places, you also enjoyed our facilities and services. Looking forward to welcoming you back once again in the near future.

6/10 - Được

Lori

Đi cùng thú cưng
Thích: Nhân viên & dịch vụ
Ì liked the location it is convient for me. I did not like the homeless. They come up to me askin
Lưu trú 7 đêm vào Tháng 3, 2024
Customer Service trả lời vào 17/03/2024
Lori, we're glad to hear you enjoyed our central location. Your experience with unwelcome interactions is regrettable. We're committed to ensuring our guests feel secure and comfortable. Your feedback helps us improve, and we appreciate it. Looking forward to hosting you again in the future.

10/10 - Xuất sắc

Linda

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We really enjoyed staying in this hotel. The room is clean and the staff is friendly. The location is very convenient. Bus 23 can take you directly to Diamond head and the sea life park. Bus 20 can take you directly to the air port and the Pear habour. Also it's walking distance to Waikiki beach. Walmart is close by Also. There is a great grocery store named Foodland not far away. You can buy Day Pass bus tickets and also a lot of delicious food over there. Definitely I will recommend this hotel to my friends.
Lưu trú 4 đêm vào Tháng 3, 2024
Customer Service trả lời vào 14/03/2024
Linda, it's fantastic to hear about your enjoyable experience at Pagoda Hotel. We appreciate your feedback about our clean rooms and friendly team members. It's delightful to know that our prime location provided easy access to attractions and facilities, offering you a convenient stay. We're thrilled at your intention to recommend us to your friends, and we hope to welcome you back soon for another remarkable visit.

10/10 - Xuất sắc

LINDA, Hilo

Đi theo nhóm
Thích: Tiện nghi, dịch vụ
Employees were very polite and friendly
Lưu trú 2 đêm vào Tháng 3, 2024
Customer Service trả lời vào 12/03/2024
Linda, it's delightful to hear that the team members at Pagoda Hotel provided a warm and polite service during your stay. We constantly strive to create a friendly environment for all our guests. We certainly look forward to welcoming you back in the future.

10/10 - Xuất sắc

Scott

It was as expected. Came to see Miss Jackson overnight and was not disappointed in either one! I will do this again.
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 10/03/2024
Scott, what a delight to read your review! We're thrilled that the Pagoda Hotel lived up to your expectations and that both your visit to see Miss Jackson and your stay were enjoyable. Knowing that you would return is the best compliment we can receive. We can't wait to welcome you back for another visit in the future!

8/10 - Tốt

Casey

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I’d definitely recommend!
Lưu trú 3 đêm vào Tháng 2, 2024
Customer Service trả lời vào 08/03/2024
Casey, it's delightful to hear that you would highly recommend Pagoda Hotel! We truly appreciate your support and hope to welcome you back soon.

8/10 - Tốt

Soraki

Thích: Nhân viên & dịch vụ
Lưu trú 3 đêm vào Tháng 2, 2024
Customer Service trả lời vào 08/03/2024
We appreciate you sharing this positive rating, Soraki!The comfort of our guests is important to us so we can't wait to see you back again at Pagoda Hotel. We want to share an even more enjoyable experience with you next time.

10/10 - Xuất sắc

Antonette

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Safe convenience
Lưu trú 1 đêm vào Tháng 3, 2024
Customer Service trả lời vào 04/03/2024
Antonette, your kind comments are greatly appreciated. Everyone here at the Pagoda Hotel is delighted to hear that you had a comfortable and worry-free stay. It's always our goal to make our guests feel safe and at ease. We hope to have the opportunity to welcome you back soon.

8/10 - Tốt

Mark

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Breakfast restaurant staff is always friendly and accommodating. Convenient place to stay for hospital visits.
Lưu trú 3 đêm vào Tháng 2, 2024
Customer Service trả lời vào 01/03/2024
Mark, it's delightful to hear your positive remarks about the Pagoda Hotel, particularly the friendliness and right-at-home service provided by our dining team. We're also glad you found our location ideally suited for hospital visits. Your satisfaction is paramount to us, and we look forward to seeing you again soon.

10/10 - Xuất sắc

Alik

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
the place or hotel is closed to convenient stores and shopping stores like Ross, Wall mart, and Macdonald
Lưu trú 2 đêm vào Tháng 2, 2024
Customer Service trả lời vào 29/02/2024
Alik, it's fantastic to hear you found the Pagoda Hotel's location convenient for your shopping needs. Our proximity to local stores is indeed a benefit many guests enjoy. We hope to have the opportunity to welcome you back soon.

6/10 - Được

yu

Like koi pond and breakfast. Didn't like glossy paint of Room door.
Lưu trú 7 đêm vào Tháng 2, 2024
Customer Service trả lời vào 26/02/2024
Yu, we appreciate your balanced feedback regarding your stay. It's great to hear that elements like the koi pond and our breakfast offering added value to your experience. Regarding the paint finish of the room door, we certainly take all guest feedback into account and will address this detail. We hope to have the opportunity to welcome you back in the future.

2/10 - Tồi

Emely

Đi cùng gia đình và trẻ nhỏ
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
They didn’t clean the whole week we were there
Lưu trú 6 đêm vào Tháng 1, 2024
Customer Service trả lời vào 26/02/2024
Emely, we regret to hear about the concerns regarding the renewal of your room during your stay. Cleanliness is a top priority and we typically conduct routine cleaning to ensure guests' comfort. It sounds like we may not have met those standards this time. We appreciate your feedback as it helps us improve our services. Thank you for sharing your experience.

10/10 - Xuất sắc

Priscilla

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I loved the breakfast place ! They gave us 5$ coupon so each day our breakfast for 2 adults was no more than 15$ with add ons. Really safe and enjoyable stay!
Lưu trú 5 đêm vào Tháng 2, 2024
Customer Service trả lời vào 26/02/2024
Priscilla, it's delightful to hear that you found great value and safety during your stay at Pagoda Hotel. Our team members are thrilled to learn that the breakfast options enhanced your experience. We're pleased that you found our coupon offer beneficial. Your feedback brings joy to our colleagues, and we all look forward to your return visit.