Lodge tại Quận Horsham

"There was mix up with our room. Got cancelled without us knowing. Phoned to try and cancel but we were told we couldn't get a refund if we did even though it was within the time limit of cancellation. We obviously didn't cancel and rocked up to find the room that they allocated to us was occupied and we needed another room. Luckily there was one available but we had to pay at the time. We eventually go a refund from Expedia for set room. Didn't enjoy the experience. Was made to feel I made the...

"We stayed in The Bothy, fabulous for a romantic night away. No noise from the neighbours but while the bath was lovely it wasn’t practical having it in the bedroom. The room does have a smell of damp and there is no ventilation other than opening windows - a quiet extractor fan in both the bedroom and toilet would be a welcome addition. For a romantic night away this is a great location but 4 nights it was too much. "

"The communication was a bit back and forth with the owner of this property. I think one simple email with instructions would have been better and saved time on both ends. The caravan was clean, although a bit of a damp smell which i guess is expected, the boiler didn't generate warm water kept having to press a button to get it warm. The bedding sheets had a bit of an odour and could do with an upgrade. But overall, the caravan was clean on arrival, presented well and in a good location as...