Hồ bơi ngoài trời

Nhận xét về Hampton Inn & Suites Houston/Clear Lake-Nasa Area

2.5 out of 5

Nhận xét

8,4

Rất tốt

Đánh giá 10 - Xuất sắc. 529/999 nhận xét" "
Đánh giá 8 - Tốt. 269/999 nhận xét" "
Đánh giá 6 - Được. 97/999 nhận xét" "
Đánh giá 4 - Kém. 54/999 nhận xét" "
Đánh giá 2 - Tồi. 50/999 nhận xét" "

8,6/10

Sạch sẽ

8,8/10

Nhân viên & dịch vụ

8,4/10

Tiện nghi, dịch vụ

8,4/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Frank

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great hotel
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 21/05/2024
Hi Frank,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

6/10 - Được

SADD PIERCE

Đi cùng gia đình
Thích: Nhân viên & dịch vụ
Breakfast could have more to offer
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 20/05/2024
Hi Sadd Pierce,Thank you for taking the time to leave feedback on your stay. We are sorry you had an unexpected experience at our hotel. We pride ourselves on providing the best customer service and hospitality. We will ensure this issue is taken care of immediately. Please let us know if you need anything else.

10/10 - Xuất sắc

Priscilla

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
We arrived a little early and they allowed our early check in. Staff was very nice and check in was quick and easy! Room is clean.
Lưu trú 1 đêm vào Tháng 5, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 20/05/2024
Hi Priscilla,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 - Tốt

Gregory

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Great location
Lưu trú 2 đêm vào Tháng 4, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 29/04/2024
Hi Gregory,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

4/10 - Kém

Venkata Shashank

Đi cùng gia đình và trẻ nhỏ
Thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Sạch sẽ
Queen sofa bed was in a very bad state, it was squeaky all the time. Only one blanket was provided for two beds. We have requested for another but none provided us on first night we were there. Room floor was sticky, although we reported it maintenance didn't take care.
Lưu trú 2 đêm vào Tháng 4, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 29/04/2024
Hi Venkata,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

10/10 - Xuất sắc

Gerhard

Đi cùng bạn đồng hành
Good location; many nearby restaurants; close I 45; relatively close to downtown Houston and Galveston;
Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 24/04/2024
Hi Gerhard,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Vivek Vellaiyappan, Georgetown

Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 18/04/2024
Hi Vivek,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 - Tốt

Vanessa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 4, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 10/04/2024
HI Vanessa,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Rogelio

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I liked everything, the location was perfect for the activities I had to do, everything was perfect.
Lưu trú 1 đêm vào Tháng 4, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 10/04/2024
HI Rogelio,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Javier

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy buen hotel
Lưu trú 5 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 05/04/2024
Hi Javier,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Liliana

Đi theo nhóm, Đi cùng gia đình
Thích: Nhân viên & dịch vụ
We were in the area attending a wedding. Check in was at 3pm, which was the exact time of the wedding ceremony. We called ahead to see if we could check in a little bit early to arrive to the ceremony in time. We were told it depended on whether or not the room would be ready for us, but were encouraged to come in to see what could be done. Luckily, they did have our room ready a little early and we were able to get to the wedding. Check-in associate was very friendly and efficient. Room seemed to be decent, beds somewhat comfortable. Our only complaint was that room felt humid and the carpet seemed to be sticky. The pool was pretty small and the kids had no desire to use it.
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 02/04/2024
Hi Liliana,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

2/10 - Tồi

sammie

Đi cùng bạn đồng hành
Không thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This room AC unit didn’t work, the room stayed hot all night.
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 01/04/2024
Hi Sammie,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

8/10 - Tốt

Kelly

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
If you shop at their little convenience area, check the price list and make sure they charge correctly. I was told a price $1.25 higher than listed, pointed it out and gave the $4 for my $3.50 item. Was then asked if I wanted change. Was given 1 quarter, kept my hand out until the clerk opened the drawer and gave me the rest of my change
Lưu trú 2 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 01/04/2024
Hi Kelly,Thank you for taking the time to leave feedback on your stay. We are sorry you had an unexpected experience at our hotel. We pride ourselves on providing the best customer service and hospitality. We will ensure this issue is taken care of immediately. Please let us know if you need anything else.

10/10 - Xuất sắc

Miriam, Sammamish

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great location and next to restaurants and shopping. Staff was very helpful
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 29/03/2024
Hi Miriam,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

TERRY

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall very good! Staff very friendly.
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 29/03/2024
Hi Terry,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 - Tốt

Eduardo E. Guajardo, Guadalupe

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo bien
Lưu trú 2 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 25/03/2024
Hi Eduardo,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

4/10 - Kém

Jamie

Khách đi công tác
Không thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Old and dirty. Room key wouldn’t work every day. Cable was choppy.
Lưu trú 3 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 22/03/2024
Hi Jamie,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

10/10 - Xuất sắc

Jeffrey

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Staff was very friendly. Halls and elevators were a little warm but overall everything was good.
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 17/03/2024
Hi Jeffrey,Thank you for taking the time to leave a 5-star, review. Our team always appreciates feedback from our guests. Please come back and stay with us again, and don’t forget about our free breakfast!

8/10 - Tốt

Ilja

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 2 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 17/03/2024
Thank you for taking the time to leave a 4-star rating. Our team always appreciates feedback from our guests. Please come back and stay with us again, and don’t forget about our free breakfast!

10/10 - Xuất sắc

Eric, Saint Ansgar

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The free breakfast was very minimal. Everything else was good.
Lưu trú 5 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 14/03/2024
Hi Eric, Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

6/10 - Được

Gerhard

Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 03/04/2024
HI Gerhard,We would like to apologize for the experience you had at our hotel. We would like to learn more about the situation. Please send us your contact info and we would be more than happy to speak with you

4/10 - Kém

Justin

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Cristal R. trả lời vào 15/03/2024
We would like to apologize for the experience you had at our hotel. We would like to learn more aboutthe situation. Please send us your contact info and we would be more than happy to speak with you.

6/10 - Được

Cynthia A.

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 13/03/2024
Hi Cynthia A,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. Please tell us more about your stay. Please contact us directly if you have any other questions or concerns.

2/10 - Tồi

SHOVA

Đi theo nhóm, Đi cùng gia đình
Không thích: Sạch sẽ, nhân viên & dịch vụ
The lady in front desk made us wait whike she was on the phone for 10 minutes. Breakfast-They were out of food 1 hr early and when asked for fruits or yogurt, they said they are out and didn’t fill. They did have much choice for kids. We hardly had any breakfast. Not worth it.
Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 11/03/2024
Hi Shova, We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

10/10 - Xuất sắc

Shawn

Lưu trú 1 đêm vào Tháng 3, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 25/03/2024
Hi Shawn,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Dan

Lưu trú 2 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 23/03/2024
Hi Dan,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

4/10 - Kém

Brandon

Khách đi công tác
Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Could Have Been Much Better
Stay was sub par. When I arrived at 4pm I was initially unable to check in for 30 minutes as the room was not yet ready. The room itself met the standard of cleanliness, which was nice. But there was a missing shower curtain in the bathroom, which was not ideal. The cable was not working in the room, and after I calling the front desk I was told that they would look into it. Nothing was ever done, and O spent the entire evening without television
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 28/02/2024
Hi Brandon,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns

8/10 - Tốt

Opal

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
It was not a bad stay. It was quiet, clean and safe. I would definitely stay here again.
Lưu trú 2 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 27/02/2024
Hi Opal,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

2/10 - Tồi

Carrie

Đi cùng gia đình
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Không thích: Sạch sẽ
Wow, super dirty!
Hotel was very dirty in the shower. It had grown mold that had to have gone on for at least weeks. There cannot be any quality control if this was allowed to go on. There were also curly hairs on the floor in the shower. The water pipes were crazy loud. I had to call the front desk at 6:15am. They could hear it loudly over the phone. The opener for the curtains did not work. The bed was comfortable enough. I think some of the plugs did not work either. The breakfast was fine. I did not ask for anything. I just told them and left. I wanted out!
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 26/02/2024
Hi Carrie,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

10/10 - Xuất sắc

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 26/02/2024
Hi James,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Laura

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Perfect for family stay near NASA
Everything we needed and more. Room was spacious and comfortable. Property was attractive and clean. Easy parking. Walked to Carraba's next door, plenty of other restaurants nearby. Close to NASA. Will stay again.
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 27/02/2024
Hi Laura,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Laurie

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great breakfast for a hotel. Friendly staff. Very clean room. Will stay again. Highly recommend.
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 20/02/2024
Hi Laurie,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

2/10 - Tồi

Khách đã xác thực

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 2 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 19/02/2024
Hi Anonymous,We would like to apologize for the experience you had at our hotel. We would like to learn more about the situation. Please send us your contact info and we would be more than happy to speak with you.

10/10 - Xuất sắc

Alissa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
we had the best stay super convenient to everything near by? breakfest was good wish there was bacon
Lưu trú 1 đêm vào Tháng 2, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 06/02/2024
Hi Alissa,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Danny

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
All good
Everything was good. Clean and comfortable. Good breakfast too.
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 05/02/2024
HI Danny,Thank you for the kind words! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Cheryl

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay
As always clean and inviting. Breakfast is fabulous.
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 01/02/2024
Hi Cheryl,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

8/10 - Tốt

Pamela

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Unfortunately after a late night arrival I was a few minutes late for breakfast, a staff member was not understanding about this fact and very unaccommodating with a very abrasive manner. Front desk staff were generally friendly and helpful.
Lưu trú 7 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 01/02/2024
Hi Pamela, Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

2/10 - Tồi

Daphne

Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
The morning of check out, after ironing and putting everything back. A roach crawled out from the side of the bed my son slept in. It crawled onto a pillow case, I pulled it onto the floor and stepped on it, left for house keeping to see and reported it to the front desk, Who didn’t really care.
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 30/01/2024
Hi Daphne,We would like to extend a sincere apology regarding the issue you had at our hotel. We have a high standard of quality at our hotel and we are disappointed you didn’t get to experience that. We will discuss your review with the team to ensure it gets corrected. Please contact us directly if you have any other questions or concerns.

6/10 - Được

Carla

Không thích: Sạch sẽ
O hotel é bom, mas a limpeza deixou a desejar. Eles limpam o quarto e trocam toalhas a cada 2 dias, mas no nosso quarto nao entraram nenhum dia. Outros apartamentos devem ter tido mesmo problema e entao as pessoas colocam lixo no.corredor. o custo beneficio eh bom, localizacao boa, cafe da manha normal. Funcionarios atenciosos! Mas.precisam melhora questao de limpeza!
Lưu trú 3 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 29/01/2024
Hi Carla,Obrigado por tomar o tempo para deixar comentários sobre a sua estadia. Lamentamos que você tenha tido uma experiência inesperada em nosso hotel. Nós nos orgulhamos de fornecer o melhor serviço ao cliente e hospitalidade. Vamos garantir que essa questão seja resolvida imediatamente. Por favor, deixe-nos saber se você precisa de mais alguma coisa.

10/10 - Xuất sắc

Anthony

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 5 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 17/01/2024
Hi Anthony, On behalf of the Hampton Inn & Suites Clear Lake family we want to say thank you. The time taken along with the effort to share your experience with us is genuinely appreciated. Your feedback is very important to us and your satisfaction our top priority. It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. It is a joy for us to receive such positive response from you. We were delighted to have you as our guest! Your comment was shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

10/10 - Xuất sắc

Carrie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 16/01/2024
Hi Carrie,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Cristal at the front desk went above and beyond. We had just gotten off a cruise ship in galveston and we had a lyft drive drop us off at 9:30 in the morning to see if they could hold our luggage while we went to the space center until check in at 3pm. Cristal stated she could. I asked if it was possible that they might have a room available early. Cristal stated they did and she could go ahead and let us have it early. I could have cried. My husband is disabled, we were tired and for Cristal to let us check in early was more amazing for us than you can imagine. It allowed my husband a chance to lay down and rest and get a cup of coffee. Cristal's kindness was amazing! It meant so so much to us. Hampton has my business forever now!!Thank you Cristal, your kindness meant so much to us!!
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 16/01/2024
Hi Jennifer,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 16/01/2024
Hi Anonymous, Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Anthony

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 10/01/2024
Hi Anthony,Thank you for the great rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

10/10 - Xuất sắc

Jowie F

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Good hotel to stay
It’s a good hotel to stay. But it’s shampoo container is broke and cannot pump.
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 10/01/2024
Hi Jowie,Thank you for the kind words! We will replace the shampoo pump container. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 - Tốt

audra

Thích: Tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2024
Hampton Inn & Suites Clear Lake/NASA trả lời vào 10/01/2024
Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends andfamily know about our hotel and come back and visit us soon!

8/10 - Tốt

Co

Lưu trú 3 đêm vào Tháng 12, 2023
Hampton Inn & Suites Clear Lake/NASA trả lời vào 08/01/2024
Hi Co,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

8/10 - Tốt

Saher

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay, my only concern is with the booking - I booked 3 King bed suites together, and ended up getting 2 normal rooms on one floor with the 3rd room on a different floor that was actually a suite. Just confused as to why the differentiation occured.
Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites Clear Lake/NASA trả lời vào 08/01/2024
Hi Saher, ,It has been a pleasure serving you and we are very glad you enjoyed your stay at our property. We do not change room types on third party bookings. You booked 2 King study's and a suite. We were delighted to have you as our guest! Your comment was shared with our team and it sure gave us a moment of rejoicing knowing that our mission was accomplished.

8/10 - Tốt

Hemant

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites Clear Lake/NASA trả lời vào 08/01/2024
Hi Hemant,Thank you for the kind rating! We’re so happy your visit went so smoothly. Please let your friends and family know about our hotel and come back and visit us soon!

6/10 - Được

Timothy

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023
Hampton Inn & Suites Clear Lake/NASA trả lời vào 08/01/2024
Hi Timothy,Thank you for taking the time to rate us! We’re so happy your visit went so smoothly. We are in process of renovations. Please let your friends and family know about our hotel and come back and visit us soon!