8/10 - Tốt
Sarah
Đi cùng gia đình và trẻ nhỏ
27/04/2025
Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The staff was extremely friendly at check in. At face value there was nothing wrong with the room at all. It looked like a great place to have extended stay with a desk, clean beds. We definitely liked that it was hard floors in the room instead of dingy carpets like many other places. We saw the cleaning ladies come by both days and they had really good supplies, the rooms smelled very clean.
The things we encountered in our room were issues with the WiFi and TV. The first night we didn’t even see the Internet connection at all I don’t know if it was turned off at a certain time. In the morning we were unable to watch cartoons on the TV with our son because it was Xfinity TV and kept prompting for connection but there was no way to navigate to the code. Between our activities we just didn’t have time to swing by the front desk to ask. The second thing was I came back to the room to find ants all over the counter on my son’s medication, I just had to mush them and rinse his bottle off in the sink. We were only there two nights.
On Saturday night there was definitely a lot of noise on all sides, I couldn’t make sense of what noise was coming from where. Definitely a stereo on one side, baby crying on another. Nothing against families we have kids too but I haven’t had a hotel stay where you could hear so much from neighbors.
Sarah
Lưu trú 2 đêm vào Tháng 4, 2025