Khu phòng họp

Nhận xét về The Westin At The Woodlands

4 out of 5
The Westin At The Woodlands
2 Waterway Square Place, The Woodlands, TX

Nhận xét

9,2

Tuyệt vời

Đánh giá 10 - Xuất sắc. 760/1004 nhận xét" "
Đánh giá 8 - Tốt. 135/1004 nhận xét" "
Đánh giá 6 - Được. 48/1004 nhận xét" "
Đánh giá 4 - Kém. 32/1004 nhận xét" "
Đánh giá 2 - Tồi. 29/1004 nhận xét" "

9,6/10

Sạch sẽ

9,2/10

Nhân viên & dịch vụ

9,0/10

Tiện nghi, dịch vụ

9,6/10

Điều kiện & cơ sở vật chất nơi lưu trú

9,4/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Dario

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place and service. Nice and spacious rooms. Sorriso pizza really good and tasty.
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Josh

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful and we loved staying! We will be back!
Lưu trú 2 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Lonnie Dale

Đi cùng bạn đồng hành
One of the best mattresses I’ve ever slept on. Wonder facility with lots to do within walking distance including concerts by major bands.
Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 19/05/2024
Dear Lonnie Dale, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

William

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very accommodating , especially with the storms we had. They let me check out late as well
Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 21/05/2024
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 - Kém

Sammy Thuy

Thích: Nhân viên & dịch vụ
Lưu trú 4 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 19/05/2024
Dear Sammy Thuy, Thank you for taking the time to share your thoughts regarding your experience. Your feedback is important to us. Would you be so kind to further comment on your experience, I would be most appreciative. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 - Tốt

Jalila

Thích: Sạch sẽ
Lưu trú 2 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 16/05/2024
Dear Jalila, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Karyna

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent!
Lưu trú 4 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 13/05/2024
Dear Karyna, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Christopher

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 13/05/2024
Dear Christopher, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Shelly

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staycation and we enjoyed the Como Social Club.
Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 06/05/2024
Dear Shelly, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.

10/10 - Xuất sắc

Holly

Lưu trú 1 đêm vào Tháng 5, 2024

10/10 - Xuất sắc

Donald

Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 23/05/2024
Dear Donald,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

stephen

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
cleaniimess
Lưu trú 7 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 30/04/2024
Dear Stephen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 - Được

Jennifer, Kalamazoo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
No free Wi-Fi no free water no shuttle But super clean
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 30/04/2024
Dear Jennifer,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our team.I hope you choose to stay with us again when your travels bring you back to the area.

8/10 - Tốt

ramon

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy buen Hotel en una Excelente ubicación con vista al rio cerca de áreas comerciales. Habitaciones MUY cómodas y Excelentes para descansar, almohadas y colchones muy buenos.
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 26/04/2024
Dear Ramon, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Caitlin

Đi theo nhóm, Khách đi công tác
Thích: Tiện nghi, dịch vụ
Beautiful, clean and great service
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 21/04/2024
Dear Caitlin,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Allie

Thích: Điều kiện & cơ sở vật chất nơi lưu trú
All was good and quit
Lưu trú 1 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 21/04/2024
Dear Allie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Maria del Carmen, KATY

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Small lobby
Lưu trú 1 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 11/04/2024
Dear Maria del Carmen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Roger

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a perfect location to have a shopping and dining weekend. Highly recommend.
Lưu trú 2 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 10/04/2024
Dear Roger,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

MELISA M

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 11/04/2024
Dear Melisa M, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Karen

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All around excellence. Will stay again for sure.
Lưu trú 5 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 04/04/2024
Dear Karen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Starcania

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 01/04/2024
Dear Starcania, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - Tốt

Rosalinda Hernández

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
El hotel esta muy bien ubicado y limpio la ropa de coma y las almohadas podrian mejorar mucho, no estan a la altura de un hotel de ese nivel.
Lưu trú 4 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 31/03/2024
Dear Rosalinda, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Alejandro Enrique

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente. 10 de 10
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 30/03/2024
Dear Alejandro Enrique, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - Tốt

virginia

Lưu trú 2 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 18/04/2024
Dear Virginia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - Xuất sắc

Robert G

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient great location
Lưu trú 2 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 26/03/2024
Dear Robert, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - Tốt

Trevor

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 18/03/2024
Dear Trevor,Thank you for taking the time to share your thoughts regarding this experience. Was there anything we could have done differently to have earned and intend to recommend score of 5?Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

8/10 - Tốt

miguel

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo excelente en el hotel y la zona, de verdad es una zona muy privilegiada
Lưu trú 4 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 12/03/2024
Dear Miguel, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Jennifer

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shopping and dining is walkable. The service from check in to check out was exceptional!
Lưu trú 2 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 01/03/2024
Dear Jennifer, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Eddie

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Melissa Penaflor trả lời vào 17/02/2024
Dear Eddie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Eddie

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel. Upscale rooms. Nice views. Would stay again.
Lưu trú 1 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 15/02/2024
Dear Eddie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Chassity

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Chassity, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Rodney

Đi theo nhóm
Lưu trú 2 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Rodney, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Jonathan, Beaumont

Đi cùng gia đình, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property. Clean and great location.
Lưu trú 1 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Jonathan, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Malcolm

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very cold few days in Houston
Lưu trú 2 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Malcom, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Rolando

Lưu trú 1 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Rolando, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Edward

Lưu trú 1 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Edward, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Andres

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Andres, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - Tốt

Samantha

Thích: Sạch sẽ, nhân viên & dịch vụ
Amazing, beautiful, excellent staff … but also two small roaches!
Lưu trú 4 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Samantha, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your comment has been shared with our housekeeping and engineering team and will be investigated. We can ensure you, we do weekly inspections. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Hubert R

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We’ll be back!
The room was amazing! We loved everything about it and look forward to going back for our anniversary again next year! It’s clean, spacious, comfortable and the views are great. Very friendly and helpful staff as well.
Lưu trú 2 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Hubert, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Jose de Jesus

Lưu trú 2 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Jose de Jesus, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Francisco

Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Francisco, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Chester

Lưu trú 3 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Chester, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 - Được

SERGIO

Đi cùng gia đình
Lưu trú 6 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Sergio,Thank you for taking the time to share your thoughts regarding your experience. Is there anything we could have done differently to have earned an intend to recommend score of 4 or 5?Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 - Xuất sắc

Gladys

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and extremely classy!
Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Gladys, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 - Tốt

Hector

Khách đi công tác
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Hector, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 - Xuất sắc

Aric

Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Aric, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

6/10 - Được

James

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Very nice hotel but the beds are terrible. They are as hard as concrete. Not up to typical Westin standards
Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear James,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our front office leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

10/10 - Xuất sắc

Scott

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 4 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Randal

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel, a little on the pricey side. I guess you get what you pay for.
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

armando

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 12, 2023