Tất cả nhận xét được hiển thị đều là từ trải nghiệm thật của khách. Chỉ những khách đã đặt kỳ lưu trú với chúng tôi mới có thể gửi nhận xét. Chúng tôi xác thực nhận xét theo nguyên tắc của mình và đăng tất cả nhận xét, dù tích cực hay tiêu cực.Thông tin thêmMở trong cửa sổ mới
Đánh giá 10 - Xuất sắc. 760/1004 nhận xét" "
10 - Xuất sắc
760
Đánh giá 8 - Tốt. 135/1004 nhận xét" "
8 - Tốt
135
Đánh giá 6 - Được. 48/1004 nhận xét" "
6 - Được
48
Đánh giá 4 - Kém. 32/1004 nhận xét" "
4 - Kém
32
Đánh giá 2 - Tồi. 29/1004 nhận xét" "
2 - Tồi
29
9,6/10
Sạch sẽ
9,2/10
Nhân viên & dịch vụ
9,0/10
Tiện nghi, dịch vụ
9,6/10
Điều kiện & cơ sở vật chất nơi lưu trú
9,4/10
Thân thiện với môi trường
Nhận xét
10/10 - Xuất sắc
Dario
Đi cùng gia đình
26/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great place and service. Nice and spacious rooms. Sorriso pizza really good and tasty.
Dario
Lưu trú 2 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Josh
Đi cùng bạn đồng hành
24/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful and we loved staying! We will be back!
Josh
Lưu trú 2 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Lonnie Dale
Đi cùng bạn đồng hành
18/05/2024
One of the best mattresses I’ve ever slept on. Wonder facility with lots to do within walking distance including concerts by major bands.
Lonnie Dale
Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 19/05/2024
Dear Lonnie Dale, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
William
17/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very accommodating , especially with the storms we had. They let me check out late as well
William
Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 21/05/2024
Dear William,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 - Kém
Sammy Thuy
17/05/2024
Thích: Nhân viên & dịch vụ
Sammy Thuy
Lưu trú 4 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 19/05/2024
Dear Sammy Thuy, Thank you for taking the time to share your thoughts regarding your experience. Your feedback is important to us. Would you be so kind to further comment on your experience, I would be most appreciative. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
8/10 - Tốt
Jalila
14/05/2024
Thích: Sạch sẽ
Jalila
Lưu trú 2 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 16/05/2024
Dear Jalila, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Karyna
13/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent!
Karyna
Lưu trú 4 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 13/05/2024
Dear Karyna, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Christopher
12/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Christopher
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 13/05/2024
Dear Christopher, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Shelly
Đi cùng bạn đồng hành
06/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staycation and we enjoyed the Como Social Club.
Shelly
Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 06/05/2024
Dear Shelly, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.
10/10 - Xuất sắc
Holly
04/05/2024
Holly
Lưu trú 1 đêm vào Tháng 5, 2024
10/10 - Xuất sắc
Donald
03/05/2024
Donald
Lưu trú 1 đêm vào Tháng 5, 2024
Melissa Penaflor trả lời vào 23/05/2024
Dear Donald,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - Xuất sắc
stephen
Đi cùng gia đình và trẻ nhỏ
29/04/2024
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
cleaniimess
stephen
Lưu trú 7 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 30/04/2024
Dear Stephen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
6/10 - Được
Jennifer, Kalamazoo
29/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi, dịch vụ
No free Wi-Fi no free water no shuttle But super clean
Jennifer
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 30/04/2024
Dear Jennifer,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with our team.I hope you choose to stay with us again when your travels bring you back to the area.
8/10 - Tốt
ramon
Đi cùng bạn đồng hành
26/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Muy buen Hotel en una Excelente ubicación con vista al rio cerca de áreas comerciales. Habitaciones MUY cómodas y Excelentes para descansar, almohadas y colchones muy buenos.
ramon
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 26/04/2024
Dear Ramon, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Caitlin
Đi theo nhóm, Khách đi công tác
19/04/2024
Thích: Tiện nghi, dịch vụ
Beautiful, clean and great service
Caitlin
Lưu trú 3 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 21/04/2024
Dear Caitlin,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - Xuất sắc
Allie
19/04/2024
Thích: Điều kiện & cơ sở vật chất nơi lưu trú
All was good and quit
Allie
Lưu trú 1 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 21/04/2024
Dear Allie,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - Xuất sắc
Maria del Carmen, KATY
Đi cùng bạn đồng hành
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Small lobby
Maria del Carmen
Lưu trú 1 đêm vào Tháng 4, 2024
Melissa Penaflor trả lời vào 11/04/2024
Dear Maria del Carmen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Roger
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
This was a perfect location to have a shopping and dining weekend. Highly recommend.
Roger
Lưu trú 2 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 10/04/2024
Dear Roger,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - Xuất sắc
MELISA M
10/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
MELISA M
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 11/04/2024
Dear Melisa M, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Karen
Đi cùng gia đình
03/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
All around excellence. Will stay again for sure.
Karen
Lưu trú 5 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 04/04/2024
Dear Karen, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Starcania
01/04/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect
Starcania
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 01/04/2024
Dear Starcania, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 - Tốt
Rosalinda Hernández
Đi cùng bạn đồng hành
31/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
El hotel esta muy bien ubicado y limpio la ropa de coma y las almohadas podrian mejorar mucho, no estan a la altura de un hotel de ese nivel.
Rosalinda Hernández
Lưu trú 4 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 31/03/2024
Dear Rosalinda, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Alejandro Enrique
Đi cùng gia đình
30/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excelente. 10 de 10
Alejandro Enrique
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 30/03/2024
Dear Alejandro Enrique, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 - Tốt
virginia
29/03/2024
virginia
Lưu trú 2 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 18/04/2024
Dear Virginia,On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 - Xuất sắc
Robert G
Đi cùng gia đình, Khách đi công tác
24/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Convenient great location
Robert G
Lưu trú 2 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 26/03/2024
Dear Robert, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 - Tốt
Trevor
17/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Trevor
Lưu trú 1 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 18/03/2024
Dear Trevor,Thank you for taking the time to share your thoughts regarding this experience. Was there anything we could have done differently to have earned and intend to recommend score of 5?Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
8/10 - Tốt
miguel
Đi cùng gia đình
06/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Todo excelente en el hotel y la zona, de verdad es una zona muy privilegiada
miguel
Lưu trú 4 đêm vào Tháng 3, 2024
Melissa Penaflor trả lời vào 12/03/2024
Dear Miguel, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Jennifer
Đi cùng gia đình
01/03/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Shopping and dining is walkable. The service from check in to check out was exceptional!
Jennifer
Lưu trú 2 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 01/03/2024
Dear Jennifer, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Eddie
16/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Eddie
Melissa Penaflor trả lời vào 17/02/2024
Dear Eddie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Eddie
Đi cùng bạn đồng hành
15/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very nice hotel. Upscale rooms. Nice views. Would stay again.
Eddie
Lưu trú 1 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 15/02/2024
Dear Eddie, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Chassity
13/02/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Chassity
Lưu trú 1 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Chassity, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Rodney
Đi theo nhóm
05/02/2024
Rodney
Lưu trú 2 đêm vào Tháng 2, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Rodney, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Jonathan, Beaumont
Đi cùng gia đình, Đi cùng bạn đồng hành
30/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great property. Clean and great location.
Jonathan
Lưu trú 1 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Jonathan, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Malcolm
21/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Very cold few days in Houston
Malcolm
Lưu trú 2 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Malcom, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Rolando
19/01/2024
Rolando
Lưu trú 1 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Rolando, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Edward
15/01/2024
Edward
Lưu trú 1 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Edward, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Andres
Khách đi công tác
08/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Andres
Lưu trú 3 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Andres, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 - Tốt
Samantha
07/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ
Amazing, beautiful, excellent staff … but also two small roaches!
Samantha
Lưu trú 4 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Samantha, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your comment has been shared with our housekeeping and engineering team and will be investigated. We can ensure you, we do weekly inspections. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Hubert R
07/01/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
We’ll be back!
The room was amazing! We loved everything about it and look forward to going back for our anniversary again next year! It’s clean, spacious, comfortable and the views are great. Very friendly and helpful staff as well.
Hubert R
Lưu trú 2 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Hubert, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Jose de Jesus
03/01/2024
Jose de Jesus
Lưu trú 2 đêm vào Tháng 1, 2024
Melissa Penaflor trả lời vào 14/02/2024
Dear Jose de Jesus, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Francisco
02/01/2024
Francisco
Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Francisco, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Chester
01/01/2024
Chester
Lưu trú 3 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Chester, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
6/10 - Được
SERGIO
Đi cùng gia đình
30/12/2023
SERGIO
Lưu trú 6 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Sergio,Thank you for taking the time to share your thoughts regarding your experience. Is there anything we could have done differently to have earned an intend to recommend score of 4 or 5?Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 - Xuất sắc
Gladys
Đi cùng gia đình và trẻ nhỏ
28/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very clean and extremely classy!
Gladys
Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Gladys, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
8/10 - Tốt
Hector
Khách đi công tác
24/12/2023
Thích: Nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hector
Lưu trú 4 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Hector, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
10/10 - Xuất sắc
Aric
23/12/2023
Aric
Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear Aric, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.
6/10 - Được
James
17/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Tiện nghi phòng
Very nice hotel but the beds are terrible. They are as hard as concrete. Not up to typical Westin standards
James
Lưu trú 1 đêm vào Tháng 12, 2023
Melissa Penaflor trả lời vào 14/02/2024
Dear James,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with our front office leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 - Xuất sắc
Scott
Khách đi công tác
15/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Scott
Lưu trú 4 đêm vào Tháng 12, 2023
10/10 - Xuất sắc
Randal
Đi cùng gia đình
13/12/2023
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Beautiful hotel, a little on the pricey side. I guess you get what you pay for.
Randal
Lưu trú 1 đêm vào Tháng 12, 2023
10/10 - Xuất sắc
armando
Đi cùng gia đình
10/12/2023
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng