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Nhận xét về Thanh Lich Hue Hotel

3 out of 5
Thanh Lich Hue Hotel
59 Đường Võ Thị Sáu, Phường Phú Hội, Huế, Thừa Thiên-Huế

Nhận xét

8,2

Rất tốt

Đánh giá 10 - Xuất sắc. 12/33 nhận xét" "
Đánh giá 8 - Tốt. 15/33 nhận xét" "
Đánh giá 6 - Được. 3/33 nhận xét" "
Đánh giá 4 - Kém. 1/33 nhận xét" "
Đánh giá 2 - Tồi. 2/33 nhận xét" "

8,6/10

Sạch sẽ

8,4/10

Nhân viên & dịch vụ

7,0/10

Tiện nghi, dịch vụ

8,0/10

Điều kiện & cơ sở vật chất nơi lưu trú

6,0/10

Thân thiện với môi trường

Nhận xét

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Nice view in beautiful City
Good services, nice view and uniqe experiences. I have visited one of most comfortable hotel in Hue City, it made me feel free and relax.
Nhat Khanh (Mr.) trả lời vào 06/02/2016
Dear Our loved Customer, We sincerely appreciate you taking the time to give us your feedback and sharing your experience with us at THANH LICH HOTEL. Your kind words will be passed on to our entire team, this will certainly motivate them and other colleagues to keep up their good work. We are happy that our hotel and staff met all your needs during your stay. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. We hope that we will have another opportunity to welcome you back THANH LICH HOTEL in the nearest of future. Kind regards, Nhat Khanh (Mr.) Sales Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
ngay trung tâm thanh pho di lai tien nghi
The rooms are lovely and breakfast is incredible and the views on the roof are some of the best in hue.Excellent !I'm totally satisfied with this hotel. I'll be back when I come to Hue
Nhat Khanh trả lời vào 06/10/2015
it is a pleasure to receive your positive comments regarding your stay at our property. We are delighted that you had a great experience with us. I will be sure to pass your kind comments on to the team. we look forward to welcoming you back Thanh Lich hotel in the near future.

10/10 - Xuất sắc

Douglas

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 4 đêm vào Tháng 5, 2024
Yen Chi (Ms.) / Ecommerce Executive trả lời vào 24/05/2024
Thank you for choosing Thanh Lịch Huế for your recent stay in Hue and for taking the time to share your feedback.We are delighted to receive your 5 out of 5-star rating! Your kind words and positive review mean a lot to us and our entire team. We are thrilled to hear that you had a great experience during your stay.We look forward to welcoming you back to Thanh Lịch Huế in the future. If there is anything we can do to make your next visit even more enjoyable, please do not hesitate to let us know.

8/10 - Tốt

CHOY HUAT

Đi cùng bạn đồng hành
Thích: Nhân viên & dịch vụ
Friendly staff
Lưu trú 2 đêm vào Tháng 4, 2024
Yen Chi (Ms.) / Ecommerce Executive trả lời vào 26/04/2024
Thank you for choosing Thanh Lịch Huế Hotel for your stay in Hue, and for sharing your feedback with us. We are delighted to hear that you found our staff friendly and accommodating during your visit.Our team takes pride in providing excellent customer service, and your kind words encourage us to continue offering a warm and welcoming atmosphere for all our guests. We believe that a friendly approach can make all the difference, and we are glad that this aspect stood out to you.If you have any additional comments or suggestions on how we can improve, we would love to hear from you. Your feedback is invaluable as we strive to enhance our guest experience.We look forward to welcoming you back to Thanh Lịch Huế Hotel on your next trip to Hue. Until then, thank you once again for staying with us, and we wish you safe and pleasant travels.

10/10 - Xuất sắc

Iñaki

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 8, 2023

10/10 - Xuất sắc

Khách đã xác thực

Đi theo nhóm, Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Spacious and comfortable room. Great location for bars food
Lưu trú 2 đêm vào Tháng 12, 2019

8/10 - Tốt

Martin

Lưu trú 1 đêm vào Tháng 12, 2019

8/10 - Tốt

Dominique, Nice France

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
sejour agréable et sans soucis . Personnel à l'écoute et disponible
Lưu trú 3 đêm vào Tháng 10, 2019
Yen Chi (Ms.) trả lời vào 29/10/2019
Quel plaisir de lire votre critique si élogieuse de notre hotel. Effectivement, nous avons passé considérablement de temps et de plaisir à former une équipe très impliquée et dévouée à nos invités. De toute évidence, ce fut mission réussie dans votre cas. Je tacherai sans faute de laisser savoir à toute l’équipe vos compliments, c’est toujours très apprécié. Au plaisir de vous accueillir à nouveau à Thanh Lich Hue Hotel

2/10 - Tồi

SUNG

Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가지마세요
다시는 이곳 가지 마세요. 한국 여관수준임
Lưu trú 1 đêm vào Tháng 5, 2019
Yen Chi (Ms.) trả lời vào 13/06/2019
Thank you for staying with us. We always strive to provide the best service to our guests such as ourself and on this occasion we would like to sincerely apologize for the negative experience you had at our Hotel. We are sorry to have inconvenienced you on your visit. We look forward to welcoming you come back in the near future!

6/10 - Được

Khách đã xác thực

Đi cùng bạn đồng hành
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
The hotel’s next door neighbor was doing construction when we arrived at Thành Lich II Hotel. The receptionist assigned us on the same level as the construction, 3rd floor. The noise was incredible, with jack hammering just behind the wall of our bed. Never mind the dust that managed to coat the floor, the furniture...everything really. I started getting asthmatic & dizzy. I asked for another room. They offered us something on their highest level, 6th floor. What a difference! It was like a different hotel entirely. I can’t believe they didn’t offer this option to start with! The breakfast is included & it’s fine. I am good with the local flavors, while my partner was seeking a Western fare. I was fine with my breakfast, while he was gravely disappointed with his. There are other options in the immediate vicinity if the hotel’s selection doesn’t float your boat. After walking around the area, this hotel looks no better or worse than the other hotels. There’s a shortage of middle-of-road hotels in Hue. There’re hostels & these “basic amenity” hotels. PS - I spoke too soon. After moving to the 6th floor, the construction crew started drilling & dropping steel rods that would crash loudly on our ceiling. It wasn’t a pleasant nor peaceful stay, I’m disappointed to say.
Lưu trú 2 đêm vào Tháng 1, 2019
Yen Chi (Ms.) trả lời vào 30/01/2019
Thank you for taking the time to write this review. We are disappointed to learn that we were not able to make your stay more comfortable due to the noise coming from the construction. We hope that we will have the pleasure of welcoming you again in the near future, giving us a chance to serve you better.

8/10 - Tốt

YU LIN

Thích: Sạch sẽ, nhân viên & dịch vụ
Lưu trú 2 đêm vào Tháng 12, 2018
Yen Chi (Ms.) trả lời vào 30/01/2019
Thank you for your stay at Thanh Lich Hue Hotel and we all look forward to having chance of welcoming you back in the future.

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 20 đêm vào Tháng 7, 2018
Yen Chi (Ms.) trả lời vào 05/09/2018
We are happy to hear that during your stays at all guest touch points; you recognized and enjoyed the warm service extended by our staff. They have, as you noted, brought our Thanh lich Hotel to life in every way through their helpful, friendly and engaging manner that they pay attention to our guests! Thank you very much for your review and we will look forward to welcoming you back to where we hope to create another satisfying and memorable stay!

6/10 - Được

kl2009, Nederland

Redelijk-voldiebde
Oud hotel Ruime kamer Redelijk schoon Prijs-kwaliteit verhouding is het voor mij een 6.
Lưu trú 2 đêm vào Tháng 8, 2018
Yen Chi (Ms.) trả lời vào 05/09/2018
Thank you for choosing our Hotel for your stay in Hue. It is great to see that you had pleasant time with us during your visit, the team can not be thankful enough for you for your candid comments, but our future guests with highly valuable information. We are definitely sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you very much for your precious time and we all look forward to welcoming you back.

8/10 - Tốt

Carsten

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
HUE downtown
Hotellet ligger i gå afstand ift. til de fleste turist-sights (30 min.). Og er beliggende i udkanten af backpacker området. Det vil sig roligt og fredeligt, men med mulighed for nyde de gode restauranter og det pulserende caféliv om aftenen.
Lưu trú 2 đêm vào Tháng 7, 2018
Nhat Khanh trả lời vào 26/08/2018
May we begin by thanking you for choosing us as your accommodation during you recent visit to Hue City and we are delighted that we lived up to your expectations. Your kind words are genuinely appreciated as we strive to provide our guests with a satisfying and memorable stay on every occasion. Feedback such as yours is truly appreciated and will be shared among our team to inspire them to always give their very best for our valued guests. Thank you once again for allowing us to be part of your Honeymoon occasion and we hope to see you again in the not too distant future.

10/10 - Xuất sắc

Tanita , Germany

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Quite but still central!
Absolutely lovely hotel and staff! They make everything possibly for you!
Lưu trú 2 đêm vào Tháng 5, 2018
Nhat Khanh trả lời vào 19/06/2018
Please allow me to thank you for your recent review and for sharing what you have been experiencing here at our property with other fellow travelers of Expedia. Our team and I have been appreciated your kind compliments and are glad to know that your stay was a comfortable and convenient one. I believe our service had also given you an extra touch to your stay. We look forward to welcoming you again in the near future.

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Das Hotel und Personal war super. Es liegt direkt an einer Strasse die am Abend für den Verkehr gesperrt wird. Das ist super gemütlich und gute Restaurants in wenigen Gehminuten erreichbar.
Lưu trú 2 đêm vào Tháng 3, 2018
Yen Chi (Ms.) trả lời vào 09/09/2018
Thank you for choosing our Hotel for your stay in Hue. It is great to see that you had pleasant time with us during your visit, the team can not be thankful enough for you for your candid comments, but our future guests with highly valuable information. We are definitely sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Once again, thank you very much for your precious time and we all look forward to welcoming you back.

10/10 - Xuất sắc

Derrick

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Amazing staff and great location
Very friendly and helpful staff! Would stay here again if I return to Hue City. Tin was a great host!
Lưu trú 3 đêm vào Tháng 12, 2017
Nhat Khanh (Mr.)/ Sales Manager trả lời vào 08/01/2018
"Xin chao" from Thanh Lich 2 hotel! Thank you for your valuable feedback and also for staying with us with your loved one. We very much appreciate your comment regarding your stay at Thanh Lich 2 hotel. It is always a great pleasure to receive such positive feedback. One more time thank you so much for your lovely and interesting comment as well as for your trust in our beautiful hospitality. Wish you a lovely day! Warm regards,

10/10 - Xuất sắc

Dung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Well-trained staffs & good location
Staff were very nice & helpful, especially Mr. Canh (bellman) and beautiful girl at reception. Our family were warmly welcomed with fresh juice fruit. Room was a rather large and bathroom was clean as expected. Great location for all tourists when coming in Hue City. Highly recommend with friendly and well-trained staff.
Nhat Khanh trả lời vào 29/03/2017
Firstly, thank you so much for staying with us and for taking the time and effort to share your review on Hotels.com. We are very delighted to note that you enjoyed your stay with us and that our colleagues have made an impression on you. We are glad to know that you were satisfied with strong point of our hotel such as: good location, well-equipped room, friendly - professional staff & excellent breakfast,... Meeting the expectations of our Guests will always be our uppermost priority, and your feedback has certainly been most helpful in ensuring our future improvements. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future. Best regards, Nhat Khanh (Mr.) Sales Manager

10/10 - Xuất sắc

Dung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great place to stay in Hue
Although we stayed only one night, we had a great stay at Thanh Lich Hotel. The rooms were not only spacious but also clean and value for money was good. Hotel location is perfect right in the middle of the western street and walking distance to everything. Perfume River & Truong Tien Bridge is only 5 minute walk away. Khanh and his team were amazing and super helpful and friendly. They assisted us with a full day tour arrangements and even let us store some luggage there until we got back to hotel after the rest of our tour. Would definitely recommend this place to anyone looking for affordable accommodation right in the heart of Hue.
Nhat Khanh trả lời vào 29/03/2017
Thank you so much for your really nice review and for choosing to stay at Thanh Lich hotel. We are very pleased to know that you enjoyed and had a comfortable stay with us. Your satisfaction is our priority and we only want to provide you the best service. It really means a lot to us that you appreciated our service, as well as our location. Also, thankful for recommending us. You encourage us to do better and be better. :) We are looking forward to see you again in the near future. With our very best regards, Nhat Khanh/ Sales Manager

8/10 - Tốt

Samu

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Hotel in good condition with spacious rooms
We stayed here for 3 nights. The room was spacious (stayed at superior double room) and in a good condition. We had a room from the sixth floor and heard some noices upstairs during the breakfirst but nothing too loud. The breakfast was very good with many choices (buffet, both local and continental). Receptionists were (excluding one male receptionist) very nice and polite. That one badly behaving receptionist should mind his attitude and way of talking to customers. His presence and behaving made us feel uncomfortable. There are nearby a lots of good restaurants and cafes to choose from.

10/10 - Xuất sắc

Terje, Oslo, Norway

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Fint komfortabelt hotell i sentrum av Hue.
Gangavstand til markeder, restauranter. Mange turister i dette området. Går fint å gå til Imperial Citadel, men taxi er billig i Vietnam.
Frokostsal med utsikt.
Nhat Khanh trả lời vào 29/03/2017
Firstly, thank you so much for staying with us and for taking the time and effort to share your review on Hotels.com. We are very delighted to note that you enjoyed your stay with us and that our colleagues have made an impression on you. We are glad to know that you were satisfied with strong point of our hotel such as: good location, well-equipped room, friendly - professional staff & excellent breakfast,... Meeting the expectations of our Guests will always be our uppermost priority, and your feedback has certainly been most helpful in ensuring our future improvements. It has been a great pleasure serving you and we really look forward to your much valued patronage again in the very near future. Best regards, Nhat Khanh (Mr.) Sales Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ

8/10 - Tốt

Foo

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Convenient and reasonable
Awesome and convenient

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng

8/10 - Tốt

Jens, Saarland

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Schönes Familienzimmer
Wir hatten ein Familienzimmer mit zwei getrennten Schlafzimmern. Die Größe, Ausstattung und der Komfort waren gut. Es gab einen freundlichen Empfang und ein gutes Frühstücksbuffet in der oberen Etage mit Ausblick. Die Zimmerausstattung war gut, wenn auch bereits leicht in die Jahre gekommen. (Hängeregal hielt z.B. nicht mehr richtig am Platz, Dübel zogen sich langsam aus der Wand)
Ngoc Diep trả lời vào 21/09/2016
Dear Jens. Thank you so much for taking the time to share your review with us. It was our pleasure hosting you when you were in town. And we're so glad to hear that you had an enjoyable stay with us during your trip to Hue. With this said, Jens, we'd love to see you again and to share another perfect experience with you in the future. Until then, hope you have a beautiful day. Sincerely. Ngoc Diep (Ms) | Sales Executive. For Nhat Khanh (Mr) | Sales Manager.

6/10 - Được

Hotel is a hotel, locarion is OK but not the best

It just a hotel for sleep and shower
simple hotel to stay and get to other place

8/10 - Tốt

Khách đã xác thực

Thích: Nhân viên & dịch vụ

2/10 - Tồi

Alan, Canada

Thích: Sạch sẽ, tiện nghi phòng
Không thích: Nhân viên & dịch vụ
Nice, clean but...
Clean and good downtown location. Poorly managed hotel, they offer much, deliver none. Have wifi but forever getting emails never mine surfing, offer bikes but after half hour of mechanical adjustments still not usable, offer box dinner as we were taking train to Hanoi but when we ready to leave told by receptionist no box dinner available. We had no expectations but the management kept offering these services, but the staff simply couldn't deliver - serious disconnect - very disappointing experience

8/10 - Tốt

Michael, Cape Town South Africa

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Pretty good
Just don't book for the 6th floor. They serve breakfast on the 7th and as a result you'll be woken around 6am by movement of the staff getting breakfast ready, I.e furniture scrapping the floor. However the breakfast room has a wonderful selection and amazing panoramic view of the city.

8/10 - Tốt

jiyoung

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
가격대비 묵을만한 숙소입니다
가격대비 숙소 괜찮았어요. 왕궁 걸어가기에는 좀 멀어서 우린 택시타고 갔네요 후에안에서 어딜가나 택시비 2000원정도밖에 안드네요 아침 조식 알록달록 이쁜데 먹을게 바게트빵밖에 없어요. 그거만 먹으니 직원들이 와서 탓릿 베스트음식이라며 망고스무디같은것도 권하더라구요 직원들 친절합니다

10/10 - Xuất sắc

Terence

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Booked one night but after checking-in we immediately booked another night. This hotel looked brand new and breakfast was good. Price unbeatable and the best we had stayed during our entire Vietnam trip.
Nhat Khanh trả lời vào 09/04/2016
Dear Terence, Thank you very much for choosing Thanh Lich hotel as your second home during your recent trip to Hue City! I am truly delighted to know that Our hotel Team were able to meet all your needs during your stay and the overall experience at our hotel reached your expectations. Your words are both rewarding and encouraging and we are truthfully grateful for that. We look forward to welcoming you back to Thanh Lich hotel soon. Best regards, Nhat Khanh (Mr.) Sales Manager

8/10 - Tốt

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Room looks new. Breakfast was good. For the price it was the best hotel we stayed during our entire trip in Vietnam.
Nhat Khanh trả lời vào 09/04/2016
Dear Our loved Customer, We sincerely appreciate you taking the time to give us your feedback and sharing your experience with us at THANH LICH HOTEL on HOTELS.COM. It’s wonderful to know that we were able to provide you a pleasant experience during your recent stay with us. We are truly delighted to learn that you enjoyed your stay and that the location, your room, facilities and the service provided by our Team Members made your stay a memorable and enjoyable experience. It is such a pleasure to receive such positive feedback. We appreciate you recommending us to the Hotels.com community and look forward to welcoming you back on your next visit to Hue City. Best regards, Nhat Khanh (Mr.) Sales Manager

4/10 - Kém

anne, nimes

Thích: Sạch sẽ, nhân viên & dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Offre non respectée. déplacé dans un autre hotel
Malgré notre réservation, nous sommes transférer dans un autre hôtel car plus de place. Hôtel soit disant plus récent. En fait plus vieux. Chambre moche. Pas d eau chaude et pas de le quartier que nous avons choisi. Ils nous donnent l accès le lendemain à une autre salle de bain pour prendre une douche.
Nhat Khanh trả lời vào 12/12/2015
Dear Ann, Thank you so much for spending your time to share a very details review about our hotel. We are extremely sorry to hear that you did not enjoy your stay as much as your expectation. I would like to address to among team, your valuable comment on the hotel is the good opportunity for us to bring up our management concerns, from that they would make sure everything should be more professional. Kindly be advised that all your comment will be reviewed and actions will be taken accordingly. I do hope that will have a chance to welcoming you back for a revaluation. Please reach out to us to arrange a personal meeting at your convenience. Thank you once again for your constructive and open feedback.