Khách sạn Hugo

"Most of the staff was very friendly and helpful. Overall the hotel is clean but is older and the rooms smell musty."

"Seemed a bit overhyped from what I expected for the price"

"Check in was easy, although no elevator to the 2nd floor which.may sound petty but can be many trips back and forth to your car. The room was clean, bed comfortable. The only complaint is the water pressure in the shower was low.. Coffee was good, breakfast ok, nothing spectacular."

"Room met expectations as far as bed comfort and cleanliness for a budget stay. But the alarm clock in the room had the wrong time by an hour and 20 minutes and guests can't reset the clock - only can set an alarm, so it was not a useful device. The refillable soap dispenser in the bathroom was out of soap - so we had to use the bar soap. there was no 'Do Not Disturb' card available for the room. Minor inconveniences; we could have contacted staff on it but it also seemed like the room - while...

"It was clean, quiet and close to all food and shopping"

"Clean and nice"

"Clean spacious room Speedy check in Good breakfast Comfortable bed Great location"

"Rooms were very clean and beds were comfortable. The breakfast was standard for best western. The pools and dining areas were great. Nice location in White Bear Lake for easy access to downtown and the lake walk."

"due to holiday for 2 days not clean and changed"

"Clean room, fast check in, breakfast was great!"

"The laundry facility was not in operation. That access was a big reason I chose this location as it was the second stop on my vacation. I had to find a local laundry service to handle my needs. Everything else was fine."

"The hot tub was fantastic the pool was nice too! Clean property. The parking was a nightmare but we managed."

"All very good, except breakfast coffee was not hot, just undrinkably warm."

"Newly remodeled hotel in a very nice neighborhood. Everything was clean and looked wonderful. Room was huge!!! As a family of 6 it was so needed. We enjoyed the pool and breakfast as well."

"Good value"

"Clean room and helpful staff."

"Breakfast was good, but the room that was first assigned to us was still dirty from the group who just checked out. The front desk staff was nice enough to adjust and put us into two connecting rooms. What really disappointed us was the smell of the room, smells like the carpet was not cleaned for more than a year that you are not gonna want to drop anything on the floor. Location is close enough to downtown which is nice."

"It was a nice and clean hotel. I would stay there again."

"Close to the airport. Had everything I needed. Staff was very friendly and helpful. Breakfast was sufficient with various options."

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