8/10 - Tốt
Melanie
15/01/2026
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The room was clean and comfortable. The toilet paper holder kept falling apart but that was minor. There was glass drinking cups in the room which was nice instead of the paper cups. The lady working when we arrived was so kind and helpful as we were stranded in town due to poor weather. I appreciated her patience and concern. The hotel has board games and card games for guests to use which was also good. We weren’t able to use the pool as we had nothing with us. The man working in the morning though, should be fired or at least get a good lecture on how to treat people. He was rude and dismissive and just kind of an ass. I was friendly and walked up to the desk and said good morning, and waited as he stood directly in front of me looking down at something on the desk, he did not even acknowledge me or look up. I said good morning again, a little louder, but still friendly…..still nothing. My daughter was looking at me and rolling her eyes at the blatant disrespect of this man. So I said good morning AGAIN, a little louder, and the asshat finally looks up, doesn’t smile or return the greeting, and just says “hi” in such a belligerent manner! I had a few questions and he was just short with his answers and couldn’t be bothered to smile or ask how our stay was. I have zero patience for people like that who work in customer service positions!
Melanie
Lưu trú 1 đêm vào Tháng 1, 2026