2 quầy bar/khu lounge

Nhận xét về Sheraton Hyderabad Hotel

5 out of 5
Sheraton Hyderabad Hotel
115/1 Nanakramguda, Financial District, Hyderabad, Hyderabad, TG

Nhận xét

8,8

Xuất sắc

Đánh giá 10 - Xuất sắc. 77/121 nhận xét" "
Đánh giá 8 - Tốt. 29/121 nhận xét" "
Đánh giá 6 - Được. 6/121 nhận xét" "
Đánh giá 4 - Kém. 4/121 nhận xét" "
Đánh giá 2 - Tồi. 5/121 nhận xét" "

9,2/10

Sạch sẽ

9,0/10

Nhân viên & dịch vụ

8,6/10

Tiện nghi, dịch vụ

8,8/10

Điều kiện & cơ sở vật chất nơi lưu trú

8,8/10

Thân thiện với môi trường

Nhận xét

6/10 - Được

BHUPENDRA

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 4, 2024

10/10 - Xuất sắc

Suhas

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Friendly staff, good dining options…enjoyed my stay.
Lưu trú 2 đêm vào Tháng 3, 2024
Sheraton Hyderabad Hotel trả lời vào 15/04/2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 - Xuất sắc

Smita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 5 đêm vào Tháng 3, 2024
Sheraton Hyderabad Hotel trả lời vào 15/04/2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 - Xuất sắc

Smita

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 3 đêm vào Tháng 3, 2024
Sheraton Hyderabad Hotel trả lời vào 15/04/2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 - Xuất sắc

Pradhyumna

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
⭐⭐⭐⭐⭐ Our stay at this place was exceptional! The proximity to the consulate made it incredibly convenient, just a short walk or drive away. During our 3-night stay, we were impressed by the continuous refill of water bottles and the impeccable room service. The dining experience at Zega was delightful, especially the lamb chops, Massam curry, and the Cohito cocktail. The spa's stone massage service was truly rejuvenating, and the well-maintained pool provided a refreshing retreat. Breakfast for three days and a lunch at the Feast at Sheraton showcased a fantastic array of Indian and international options, ensuring a satisfying culinary experience throughout our stay. Highly recommended!
Lưu trú 3 đêm vào Tháng 3, 2024
Sheraton Hyderabad Hotel trả lời vào 15/04/2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 - Xuất sắc

Douglas

Lưu trú 6 đêm vào Tháng 3, 2024
Sheraton Hyderabad Hotel trả lời vào 15/04/2024
Dear Guest, Thank you for taking the time to leave us a review. We continuously work towards creating incredible experiences for our guests.We want to thank you for letting us know how impressed you were with our hospitality. We are grateful for your support and look forward to your next visit. For updates please follow us on Instagram @sheratonhyderabad. Kind Regards,Sheraton Hyderabad Hotel

10/10 - Xuất sắc

lynda

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great Stay
Great short stay will sure stay here again when i return to Hyderabad
Lưu trú 1 đêm vào Tháng 2, 2024

10/10 - Xuất sắc

Seiichi

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great!
Lưu trú 2 đêm vào Tháng 1, 2024

8/10 - Tốt

Nils-Erik

Lưu trú 2 đêm vào Tháng 1, 2024

10/10 - Xuất sắc

Clare

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had an amazing time at this hotel. The staff are so kind and attentive. They learn quickly what you like and out do themselves with bringing you what you like. They are very kind and genuine. The food was really delicious and safe. They have high standards. The water is purified to ISO standard and left in glass bottles in your room every day. I was concerned about getting India belly, however, at the Hyderabad Sheraton, we realized we were safe and could eat the raw fruit and anything. We discovered Dosas… so delicious. I highly recommend this hotel.
Lưu trú 4 đêm vào Tháng 12, 2023

2/10 - Tồi

Caleb David

Khách đi công tác
Không thích: Sạch sẽ, nhân viên & dịch vụ
Tiny cockroaches in the room, beds and washroom, laundries exchanged with other guests, poor service at the breakfast place - often one table is allocated to multiple people.

10/10 - Xuất sắc

Gaurav, Redmond

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Lưu trú 1 đêm vào Tháng 12, 2023

10/10 - Xuất sắc

Vennela

Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Great staff and great place to stay
Lưu trú 2 đêm vào Tháng 11, 2023

10/10 - Xuất sắc

SANJAY

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 9, 2023

10/10 - Xuất sắc

anitha

Thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Very good place with friendly staff
Lưu trú 1 đêm vào Tháng 8, 2023

10/10 - Xuất sắc

sateesh

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent Service and friendly staff.
Lưu trú 9 đêm vào Tháng 7, 2023

8/10 - Tốt

Yatin

Lưu trú 2 đêm vào Tháng 7, 2023

10/10 - Xuất sắc

Bhupali

Lưu trú 3 đêm vào Tháng 6, 2023

2/10 - Tồi

Pradeep

Không thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
good place
Lưu trú 2 đêm vào Tháng 6, 2023

10/10 - Xuất sắc

Sanjay

Lưu trú 1 đêm vào Tháng 6, 2023

8/10 - Tốt

harishanthan, carmel

Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good place, service is not fast enough.
Lưu trú 9 đêm vào Tháng 5, 2023

10/10 - Xuất sắc

Tasha

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
I had a great stay at Sheraton, the food was good and the property and rooms are in good conditions.
Lưu trú 2 đêm vào Tháng 5, 2023

4/10 - Kém

Srivatsa

Thích: Nhân viên & dịch vụ
Không thích: Tiện nghi, dịch vụ
very expensive for amenities and food quality
Lưu trú 1 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Claude

Lưu trú 2 đêm vào Tháng 4, 2023

10/10 - Xuất sắc

Nagarjun

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent
Lưu trú 6 đêm vào Tháng 2, 2023

10/10 - Xuất sắc

Abdifatah

Lưu trú 2 đêm vào Tháng 3, 2023

10/10 - Xuất sắc

Prabhakar

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 6 đêm vào Tháng 1, 2023

8/10 - Tốt

Krishnam Raju

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 1 đêm vào Tháng 1, 2023

10/10 - Xuất sắc

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Lưu trú 3 đêm vào Tháng 11, 2022

10/10 - Xuất sắc

Kiran Kumar

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Decent Stay
Decent and Comfortable Stay. Staff is very friendly.
Lưu trú 1 đêm vào Tháng 6, 2022
Pranay Verdia trả lời vào 28/06/2022
Dear Kiran, Thank you for sharing your valuable feedback. We are very pleased to learn how much you have enjoyed your experience with us. I would like to thank you for letting us know how impressed you were with the services you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad. Regards, Pranay Verdia Cluster General Manager

10/10 - Xuất sắc

Sanjay

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Great stay !
2 day stay. Very convenient & efficient. Only had breakfast which had an amazing choice.
Lưu trú 2 đêm vào Tháng 6, 2022
Pranay Verdia trả lời vào 14/06/2022
Dear Sanjay, Thank you very much for such a great review. We continuously work to create good experiences for our guests I would like to thank you for letting us know how impressed you were with our hospitality and the dining. I We are grateful for your support and look forward to your next visit. Regards, Pranay Verdia Cluster General Manager

2/10 - Tồi

Aditya

Lưu trú 4 đêm vào Tháng 5, 2022

4/10 - Kém

Khách đã xác thực

Đi cùng gia đình
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
This review is not about Sheraton but the staff at the front desk. Sheraton is great place to stay that meets the international standards set forth by the brand. Unfortunately the check in staff was VERY RUDE with my aunt. I understand policies can't be changed or accommodated but there is a tone that you choose when discussing that with your customers which they have clearly failed at. They did ask them to leave the premises and find another hotel. While not only being considerate that we had senior citizens among with us. Such type of professionalism and horrible customer service was the first time I had experienced at the Sheraton. I have been staying at the Sheraton Hotels for the past 20 plus years and I have never been greeted in such a manner. If they can fix that the rest of it was a great experience. Hoping that management will take a look at and fix it.
Lưu trú 1 đêm vào Tháng 4, 2022
Team, The Sheraton Hyderabad Hotel trả lời vào 28/04/2022
Dear Guest, Thank you for bringing this to our attention. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory, please accept my heartfelt apology. All of us at Sheraton Hyderabad endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. We do recognize that at times we make mistakes, it is important that we learn from these mistakes in order to continuously improve. Please share your contact to further discuss this. We are thankful and grateful for your patronage, and hope that we have assured you that our commitment to fulfill your every need during your stay with us is true and earnest. We eagerly look forward to welcoming you back. Warm Regards,

6/10 - Được

Mitesh Chetan

Thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
Không thích: Nhân viên & dịch vụ
Stay was ok. Staff response is very slow
Lưu trú 2 đêm vào Tháng 3, 2022
Team, The Sheraton Hyderabad Hotel trả lời vào 28/04/2022
Dear Mitesh, Thank you for giving us the opportunity to serve you and for bringing this issue to our attention. I understand your frustration. Customer care is amongst our highest priorities and we will work with our team to prevent another experience like this from happening in the future. Please share with us your contact details, so that we can learn more about your experience. Thank you again for your honesty and the opportunity to improve our hotel! We eagerly look forward to welcoming you back. Warm Regards, Team, The Sheraton Hyderabad Hotel

10/10 - Xuất sắc

Madhusmita

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent guest service
Lưu trú 1 đêm vào Tháng 12, 2021
Pranay Verdia trả lời vào 25/01/2022
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 - Xuất sắc

BRS

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
VERY PLEASANT, GOOD AND NICE EXPERIENCE
Lưu trú 1 đêm vào Tháng 12, 2021
Pranay trả lời vào 20/12/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 - Xuất sắc

Venu

Lưu trú 1 đêm vào Tháng 11, 2021

10/10 - Xuất sắc

Raman

Đi theo nhóm
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Excellent property to stay in 👍
Lưu trú 1 đêm vào Tháng 11, 2021
Pranay Verdia trả lời vào 26/11/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 - Xuất sắc

Rambabu

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome experience
Wonderful experience staying in this hotel. This is my second long stay in this hotel. everything is perfect. People, food, cleanliness, hospitality.
Lưu trú 4 đêm vào Tháng 11, 2021
Pranay Verdia trả lời vào 25/11/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

6/10 - Được

ABDIKANI

Thích: Sạch sẽ
some staff
Lưu trú 1 đêm vào Tháng 10, 2021
Pranay Verdia trả lời vào 08/11/2021
Dear Guest, Thank you for sharing your feedback with us. We deeply regret the experience you faced in regard to your visit to the hotel. We apologize for not being able to meet your expectations with the hospitality provided, this should not have happened. Rest assured, your message has been conveyed to the concerned department to look into the matter and help resolve the issues at hand so we can continuously create a better experience for our guests. Best Regards, Pranay Verdia General Manager

2/10 - Tồi

ABDIKANI

Thích: Sạch sẽ
Không thích: Tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Bed
Lưu trú 1 đêm vào Tháng 10, 2021
Pranay Verdia trả lời vào 08/11/2021
Dear Guest, Thank you for sharing your feedback with us. We deeply regret the experience you faced in regard to your visit to the hotel. We apologize for not being able to meet your expectations with the hospitality provided, this should not have happened. Rest assured, your message has been conveyed with the concerned department to look into the matter and help resolve the issues at hand so we can continuously create better experience for our guests. Best Regards, Pranay Verdia General Manager

2/10 - Tồi

IMTIAZ

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ
Không thích: Điều kiện & cơ sở vật chất nơi lưu trú
Staff and service
Lưu trú 4 đêm vào Tháng 10, 2021
Pranay Verdia trả lời vào 01/11/2021
Dear Guest, Thank you for choosing to stay with us and giving us the opportunity to serve you. My team and I are deeply concerned that your overall experience at the hotel was less than satisfactory – please accept my heartfelt apology. All of us at Sheraton Hyderabad endeavor to do all we can to ensure that every guest feels welcomed and receives service that is friendly, attentive, and timely. It pains us greatly to have even one guest leave the hotel with anything less than a positive impression. We do recognize that at times we make mistakes - it is important that we learn from these mistakes in order to continuously improve. We are thankful and grateful for your patronage and hope that we have assured you that our commitment to fulfilling your every need during your stay with us is true and earnest. We eagerly look forward to welcoming you back. Warm Regards, Pranay Verdia General Manager

10/10 - Xuất sắc

B Preety

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Awesome stay
Lưu trú 4 đêm vào Tháng 10, 2021
Pranay Verdia trả lời vào 08/10/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 - Xuất sắc

Mohamed

Đi cùng gia đình
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Perfect ambience and clean rooms. The staffs were very supportive to feedback. My parents had a wonderful time at Sheraton.
Lưu trú 3 đêm vào Tháng 9, 2021
Pranay Verdia trả lời vào 07/10/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 - Xuất sắc

Sairam

Đi cùng bạn đồng hành
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Good
Lưu trú 1 đêm vào Tháng 9, 2021
Pranay Verdia trả lời vào 07/10/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

8/10 - Tốt

Khách đã xác thực

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi phòng
1ベッドルームタイプへアップグレード?されましたが、設備面からしたらダウングレードだったような感じです。
Lưu trú 4 đêm vào Tháng 9, 2021
Pranay Verdia trả lời vào 23/09/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

8/10 - Tốt

jyoti

Đi cùng gia đình và trẻ nhỏ
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Overall its good, The buffet dinner is expensive.
Lưu trú 2 đêm vào Tháng 9, 2021
Pranay Verdia trả lời vào 23/09/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Regards, Pranay Verdia General Manager

10/10 - Xuất sắc

Khách đã xác thực

Đi cùng gia đình, Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
Zega restaurant and chef Benjamin was was very courteous and all other staff were very kind Must visit this hotel restaurant for authentic Asian fusion cuisine
Lưu trú 3 đêm vào Tháng 8, 2021
Pranay Verdia trả lời vào 20/08/2021
Dear Guest, Namaste! Thank you for sharing your feedback on Expedia. We are happy that Chef Benjamin from Zega ensured your experience was pleasant and memorable. At the Sheraton Hyderabad Hotel, we strive for excellence and spare no effort to ensure our guests receive nothing but the best and we are glad the team was able to deliver on your expectations. We look forward to your next visit to Sheraton Hyderabad, one of the finest 5-star hotels in Gachibowli. Best regards, Pranay Verdia General Manager

10/10 - Xuất sắc

Khách đã xác thực

Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Thanks Bikash and Abay
I had a wonderful experience at Sheraton Hyderabad. Staff members I encountered, were extremely welcoming and energetic. Specially at the dining area (Bikash and Abay, the head chef) knew what I wanted and would specially make it for me. It was fantastic authentic Indian dining experience as the Dishes they made for me were incredible!
Lưu trú 4 đêm vào Tháng 7, 2021
Pranay Verdia trả lời vào 02/08/2021
Dear Guest, Namaste! Thank you for sharing your feedback on Expedia. We are happy that Abhay Kumar and Bikash from Culinary ensured your experience was pleasant. At the Sheraton Hyderabad Hotel, we strive for excellence and spare no effort to ensure our guests receive nothing but the best and we are glad the team was able to deliver on your expectations. We look forward to your next visit to Sheraton Hyderabad, one of the finest hotels in Gachibowli. Best regards, Pranay Verdia General Manager

10/10 - Xuất sắc

SANJAY

Khách đi công tác
Thích: Sạch sẽ, nhân viên & dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú, tiện nghi phòng
Home Away from Home
I stayed in Sheraton for close to 8 Days. It felt like home away from home. I was treated as family by all staff starting from Front Desk to Housekeeping to Room Service to Restaurant to Valet Parking staff. The Chefs prepared their specialities for me every morning/evening and ensured I did not miss home. Overall a great stay. Keep up the great work in these tough times.
Lưu trú 1 đêm vào Tháng 6, 2021
Pranay Verdia trả lời vào 05/07/2021
Dear Guest, Thank you for sharing your valuable feedback. We are very pleased to learn how much you enjoyed your experience with us and I would like to thank you for letting us know how impressed you were with the service you received. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I shall surely pass on the compliments to the entire team. We are grateful for your support and look forward to welcoming you at Sheraton Hyderabad in the future and give us an opportunity to provide enriching experiences. Regards, Pranay Verdia General Manager