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"Very pleased with the value of this hotel. Walking distance to many shops and restaurants and the full kitchen for when you don't want to walk to those restaurants. Perfect option for business or pleasure stay."

"Did not use either"

"508 bathroom shower was unclean, shower head was brown and clogged, there was no water pressure in the shower head nor the wand. The room was nice and the staff were excellent. Overall 3 out of 5. Fix the shower. "

"I was happy overall with our stay. Breakfast was good. Love that you can have tea in the afternoon. The only downside was the outside door to our room. I thought it was a great advantage except I could not access from outside. And The parking spot outside that door should be marked for the room as well. Overall the stay was great. "

"Was clean and very welcoming "

"Staff very helpful"

"This hotel has never let me down. The restaurant food is delicious. They offer breakfast and dinner and I highly recommend BOTH! The kitchen staff is so friendly. The reception staff are also friendly and very helpful. The room was clean and had all the necessary amenities. It's a very quiet place to sleep. I took advantage of the fitness room during my 4 day stay. Just perfect. The reason for the 4/5 score for the 'condition of the property' is because only one of two elevators was working and...

"Very noisy hotel as it’s very close to the 401. I would not recommend this hotel, if you plan on sleeping "

"It was ok for the cost "

"Room wasn't "

"Internet was good "

"Everything was great "

"Very nice breakfast at economical hote excellent parking Great place to stay if attending a concert or other event No frills but clean and comfirtable"

"Clean and an easy place to stay a. Staff were very helpful. But did not expect to have a parking fee on my bill at the end."

"Great decor, unique property. TV didn’t work very well, the thermostat didn’t seem to turn from AC to heat, and the blinds didn’t keep the room dark come 7:30. The room was very stylish and the staff very friendly and helpful! "

"Very dirty with bugs and wouldn’t give back all the money when we refused to stay "

"Great front desk staff."

"The chair was already broken in the room. And, they said they will set the room for bday theme but nothing was done. "

"My third time staying at Crowne Plaza Kitchener. The staff is exceptional! They even remembered me! Always extremely professional, kind, accommodating, and patient. My upgraded room was so comfortable and clean. Aqua, the restaurant, is delicious and the wait staff is wonderful. I also used the fitness centre this visit. Was surprised at how many options for working out are available. An exercise room, pool, bowling alley, putt putt golf! I will be staying there again soon!"

"Amazing service for an amazing price"