6/10 - Được
George
Đi cùng bạn đồng hành
27/05/2024
Không thích: Nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The front desk clerk was ok at check in but not the most professional the rest of the stay. Whenever we went to the front desk with a question or passed by she had earbuds on or was on her Nintendo switch. Starting around 9:30 the room above us becane very noisy and it literally sounded like they were bowling it was so loud. We could also hear kids screaming. After half an hour of this I went to the front desk and reported it. She said she would talk to them. 15 mins passed and nothing had changed. We phoned the front desk and she said she would talk to them again. We waited half an hour, no change, so we called her again. She said she would go and talk to them. It was quiet for half an hour and then it started all over again. We phoned again and she said want do you want me to do about it I have already talked to them. Half an hour later, 2 hours since we started this and 11:30 she called and said we could have another room or she could give them another room. We choose them having another room as we were trying to go to sleep. Apparently this never happened as the noise went on periodically for the next few hours. What a terrible night and horrible service. Would never stay here again or recommend!
George
Lưu trú 1 đêm vào Tháng 5, 2024