Khách sạn gần Bảo tàng Tiểu bang Illinois tại Springfield

"The cook at breakfast was wonderful. They operate on very little staff. We stayed in the Iris room which was very cramped and outdated. Cords were coming from every outlet. We had a balcony room, and the trash dumpsters were right below us so we could smell garbage when we were out on the porch."

"Great place to stay and walk to everywhere."

"When we pulled into the parking lot and we immediately realized we could not stay here. Looked very scary. Several abandon cars in the lot in different state if being stripped. Sketchy looking characters also hanging out outside. We were honestly afraid to get out of the car and left."

"Cups for room coffee didn’t fit to coffee maker. Air conditioner wasn’t working well to make room cool, it felt too warm. But the suite room was nice to block the TV sounds well from the bedroom. I didn’t hear any noise from adjoining room and spacious enough for both room’s feeling separated"

"The hotel itself was awesome. The staff was great got all my questions answered. The room was nice the bathroom was a little short. When taking a shower the water kept going from hot to cold. It was the full swing of freezing to burning hot. The bed was comfortable but my mattress cover came off and I felt uncomfortable."

"What was good: very clean room, very comfortable bed, easy access to the highway Not so great: the two chairs in the room were very uncomfortable, there was a giant piece of plywood where there had been a door for an adjoining room, the a/c sounded like there was a plastic bag stuck inside, and there was no coffee...not a coffee maker in the room or any in the lobby. Also, there were pot-smoking guests near me so my room smelled like pot smoke all night."

"Stay was not as thought it would be. The room was very very dirty. The bathroom door was so filthy it looked as if it came from a dumpster. Bedspreads had holes all over. Cable kept going out. Toilet didn’t want to flush. Website pictures were very deceiving. I thought I would be in the room on website but it was far from that. Definitely not the room we stayed in. Was in town for an event otherwise we would of found something else"

"It was all good. Helpful staff."

"Staff were nice. Room was clean. Breakfast bar not that well stocked, but made do."

"Great place to rest and refresh…"

"The room was very comfortable and the staff was very friendly and helpful."

"👍"

"For a Crown Plaza property, it was in need of a general refresh. The room was fine but the public areas, the bar and restaurant were "tired.". The staff was not as polished as I would have expected in this type of hotel."

"The rooms were very clean."

"I wouldn't recommend it. Tub had rust, the ridge was dirty and I accidentally pulled out the filter in the AC and it was horrible. We asked to change rooms. It was a little bit better. I wouldnt go back again."

"We had an issue with a third party booking. The front desk staff and manager were great at helping us find a solution. Thank you for the help!"

"The fact that the elevator was not working and after driving six hours and getting in at midnight then having to haul all the luggage up three flights of stairs it was not pleasant. The only thing the front desk person said was the manager did not want to pay a service call all weekend so it was not working did not help at all"