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"The shuttle ride up to the onsen is a treat in itself - beautiful views of Japans incredible landscapes. The staff are incredible. The welcoming experience was the best we’ve encountered. We enjoyed a private onsen and were awed by the beauty and peacefulness of it. The food was so fresh, exquisite and filling! The attention to detail from prepartion to serving of meals is unmatched. We really appreciated the patience of the staff to help us understand how some items are to be eaten. The hotel itself is older and could use some updates. However, it is a gem and we hope to come back on our next trip to Japan."

"Food is always fresh with local ingredients. Never fails to impress us. "

"Property is close to Hirooka Station for easy commute. Great and lovely staff. Food was superb"

"Staff only speaks Japanese with minimal English. Thus, please ensure you've made all reservations correctly and properly online if you can't speak or understand Japanese."

"Ok"

"best choice"

"It was within comfortable walking distance from INAKITA station. It was the only available closest hotel when i booked for a last minute trip here a few days before. I found a familiar restaurant, SUKIYA nearby where I had my delicious lunch. Happen to stumble upon a cosy McDonald’s when I was exploring the area near Ina park where the cherry blossoms were in full bloom! There is a direct bus to the Takato Castle Ruins at Inakita Station. See the bus timing chart. Hotel was like a resort with a very nice public bath. The room is spacious, comfy with the usual Japanese standard toilet & bath."

"Excellent hotel service and scenic frozen lake view, big living room for cooked food and great spa experience"

"Good"