Search Hotels Near Ingersoll Theatre of Performing Arts, London

"Ben the front desk guy was amazing. ALWAYS so nice and helpful."

"Room not very clean , unpleasant smell towels very old and full of stains"

"Staff are fabulous Hotel was clean and comfy. Will definitely stay again"

"It was a great property to stay at. All we needed was a bed and a shower, and both fit our needs. Having the full sized fridge and microwave was a bonus. The only issue was parking was further away from the building, but that was not a huge issue."

"Room was very clean bedding was lovely"

"Breakfast good. Hotel condition and location not top notch."

"Beds were comfortable. Rooms somewhat smaller but clean and not a big deal overall as we only stayed 2 nights. Front desk staff were welcoming and friendly. The water dispenser in the lobby was empty and the lady said we’d have to get water elsewhere. Not sure why they don’t have someone replace it for customers. Was empty for the full days we were there but did see someone using it when we arrived so they got the last of the spring water. At breakfast the attendant said the waffle batter dispenser was broken as she had already fixed it 3 times and still malfunctioning. Seemed like an easy fix to me so my child could have waffles but she was stern and rigid about allowing that to happen. A bit odd to me and not what I would consider good customer service. For the price this was a good stay. "

"Good"

"Beautiful hotel, but unfortunately the experience left me feeling really uncomfortable. About 30 minutes after checking in, a hotel staff member attempted to enter my room without warning. Thankfully I had the latch closed, but I was already settled into the room and on a work meeting when it happened. Regardless of what I was doing, having someone try to enter an occupied room unexpectedly is completely inappropriate and honestly made me uneasy for the rest of my stay. I reported it to the front desk shortly after and was given a complimentary drink coupon, but the situation itself was never really addressed in a meaningful way. The other major disappointment was the food. The restaurant service staff were kind and attentive, but the food itself was genuinely poor. My meal was dry, overcooked, and not enjoyable. I brought it to the attention of the restaurant manager at the time, but nothing was done. Later, the hotel offered to send up an alternate room service item instead. Unfortunately, that was somehow even worse. The vegetables looked dried out and old, ingredients listed on the menu were missing, and the entire plate looked unappetizing and poorly prepared. It’s unfortunate because the hotel itself is beautiful, but between the room privacy issue and the disappointing food experience, this stay did not meet expectations."