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Aparthotel

Skala Hotel

2.0 star property
Family-friendly aparthotel connected to a shopping centre in Ios with a full-service spa

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Skala Hotel, in the city center, feels worlds away. Guests cool off at the swim-up bar or enjoy rooftop terrace views. Active visitors can join cycling adventures, while others lounge by the pool under umbrellas. Spa treatments leave everyone genuinely refreshed.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio

Down duvets, minibar, individually furnished, desk

Studio

Highlights

Garden
Balcony
Separate dining area
Individually furnished
Fireplace
Air conditioning
Fridge
TV
  • 20 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Down duvets, minibar, individually furnished, desk

Standard Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Balcony
Separate dining area
Individually furnished
Fireplace
Air conditioning
Fridge
TV
  • 20 sq m
  • Beach view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Down duvets, minibar, individually furnished, desk

Standard Triple Room

Highlights

Garden
Balcony
Separate dining area
Individually furnished
Fireplace
Air conditioning
Fridge
TV
  • 28 sq m
  • Beach view
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Down duvets, minibar, individually furnished, desk

Quadruple Room

Highlights

Garden
Balcony
Separate dining area
Individually furnished
Fireplace
Air conditioning
Fridge
TV
  • 28 sq m
  • Beach view
  • Sleeps 4
  • 4 Single Beds

View all photos for Studio (3pax)

Fridge, coffee/tea maker, electric kettle

Studio (3pax)

Highlights

Garden
Balcony
Separate dining area
Individually furnished
Fireplace
Air conditioning
Kitchenette
Fridge
  • Beach view
  • Sleeps 3
  • 3 Single Beds

View all photos for Apartment (4pax)

Down duvets, minibar, individually furnished, desk

Apartment (4pax)

Highlights

Garden
Balcony
Separate dining area
Individually furnished
Fireplace
Air conditioning
Kitchenette
Fridge
  • Beach view
  • Sleeps 4
  • 2 Double Beds OR 4 Single Beds

View all photos for Villa

Down duvets, minibar, individually furnished, desk

Villa

Highlights

Garden
Balcony
Separate dining area
Individually furnished
Fireplace
Air conditioning
Fridge
TV
  • Beach view
  • Sleeps 7
  • 1 Double Bed, 5 Single Beds and 2 Double Sofa Beds
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About the area

Located in Ios, Skala Hotel is connected to a shopping centre. Ios Ferry Port and Tzamaria Beach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Katsivéli and Kolitsáni. Looking to get your feet wet? Kayaking, scuba diving and windsurfing adventures can be found near the property.
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Map
Ios Village, Ios, Ios Island, 840 01

What's nearby

  • Odysseas Elytis Theatre - 5 min walk - 0.3 km
  • Skarkos - 15 min walk - 1.3 km
  • Yialos Beach - 18 min walk - 1.5 km
  • Ios Ferry Port - 20 min walk - 1.6 km
  • Mylopotas Beach - 3 min drive - 3.1 km

Restaurants

  • ‪The Nest - ‬6 min walk
  • ‪JAR - ‬7 min walk
  • ‪Τhai Smile - ‬7 min walk
  • ‪Agosto - ‬8 min walk
  • ‪Fanari - ‬7 min walk

About this property

Skala Hotel

Family-friendly aparthotel connected to a shopping centre in Ios with a full-service spa
A full-service spa, a restaurant and a health club are available at this aparthotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Each apartment boasts a fireplace and offers free wired Internet and a balcony. Comforts include a pillow menu and a down duvet, and guests will also find conveniences, such as a dining area and a fridge.
Skala Hotel offers 18 accommodations with fireplaces and computers. Rooms open to balconies. This individually furnished accommodation has separate dining areas and includes day beds. Beds feature down duvets. A pillow menu is available. Televisions come with digital channels and DVD players. Fridges, coffee/tea makers and minibars are provided. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Ios aparthotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the aparthotel include a health club, a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include hot stone massages, Swedish massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.

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Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot stone massages
  • Hydrotherapy
  • Lifeguards
  • Manicures/pedicures
  • Pool loungers
  • Pool umbrellas
  • Reflexology
  • Sauna
  • Seasonal outdoor pool
  • Swedish massages
  • Treatment room

Internet

  • Available in the apartment: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free offsite parking
  • Ferry terminal shuttle (surcharge)
  • Car hire
  • Car not required
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Babysitting
  • Cot

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

Dining

  • Daily buffet breakfast available 9:00 AM to 11:00 AM for a fee: EUR 7 for adults and EUR 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Minibar
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Day bed
  • Down comforter
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Communal living room
  • Fireplace
  • Separate dining area

Entertainment

  • 27-inch TV with digital channels
  • Computer
  • DVD player
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace
  • Yard

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Up to 10 kg per pet
  • Pets stay free
  • Food and water bowls

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping centre
  • In a historical district
  • In a shopping district
  • In a village
  • In the city centre

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Health club
  • Bicycle rentals nearby
  • Boat tours nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 18 units
  • 2 floors
  • 5 buildings
  • Bicycle rentals
  • Built in 1997
  • Electric car charging station
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 September to 09 May:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 10 kg per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available.
Cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 5 for children
  • A late check-out fee will be charged
  • Cots (infant beds) are available for an additional fee
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 1144K032A0459100

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Skala Hotel Ios
Skala Ios
Skala Hotel Ios/Chora, Greece
Skala Hotel Ios
Skala Hotel Aparthotel
Skala Hotel Aparthotel Ios

Frequently asked questions

Does Skala Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9 AM to 10 PM. The swimming pool is closed seasonally each year from September 30 until May 09.

Is Skala Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 10 kg per pet.

How much is parking at Skala Hotel?

There is free parking nearby.

What time is check-in at Skala Hotel?

Check-in start time: noon; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Skala Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Skala Hotel located?

This family-friendly Ios aparthotel is located in the historical district, within a 10-minute walk of Odysseas Elytis Theatre and Church of Panagia Gremniotissa. Kolitsáni and Katsivéli are also within 1 mile (2 km).

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Reviews

Skala Hotel Reviews

8.4

Very good

8.6

Cleanliness

8.2

Location

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 39 out of 90 reviews
Rating 8 - Good. 36 out of 90 reviews
Rating 6 - Okay. 7 out of 90 reviews
Rating 4 - Poor. 5 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

Reviews

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic views

Accomodation consists of separate apartment type buildings. Pool area is first class. Breakfast is excellent with various options. Only possible problem may be the walk back to hotel as it is situated up a very extreme hill.
Sunset
Breakfast view
Stayed 2 nights in Sep 2023

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Place except for the Hill Climb!

Everything is Great about this place, especially the view of the Town, except for the 1 Kilometre walk up a Very Steep Hill!! Made me only want to walk down and back into Chora once a day because of it… Hire a Car or Quad bike to commute around the island, you’ll be glad you did!!
Stayed 4 nights in May 2024

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kindness of the property owner is evident when you stay here. We were very lucky to enjoy this place in the off season and really get to know some of the locals.
Stayed 3 nights in Apr 2024

4/10 Poor

Addison

Liked: Cleanliness
Disliked: Property conditions & facilities
no food at the property other than breakfast in the morning. they say there’s an all day menu, not true. the poolside bar rarely has someone working there and it is very hard to find someone to talk to
Stayed 5 nights in Sep 2024

4/10 Poor

Ellen Georgia

Liked: Cleanliness, staff & service
Unfortunately despite email communication to the manager prior to arriving, about a transfer to the hotel from the port, nobody arrived to pick us up. There was also no option to pay by card at the hotel which was slightly frustrating. Apart from that, the staff were very accommodating to help my friend with her injured ankle. The pool and area around the hotel were much nicer than in the pictures and there was vegetarian options for breakfast. We did struggle walking to the hotel from the town as it was very steep, so you will probably need to hire an ATV. We would stay here again.
Stayed 4 nights in Aug 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing sunsets overlooking the skyline

This hotel is situated on top of the hill and the view is simply amazing, you'll feel like you're transcended somewhere else. There is a fantastic pool, a small restaurant, free parking, and massage services on site which makes it very convenient to not have to leave the property if you just want to take it easy and relax. It's fairly close to two supermarkets for supplies and also Chora with a number of great restaurants/entertainment, but be prepared for a really steep hike. Also, if you are a light sleeper, you should anticipate you'll hear everything next door. I didn't mind this too much as I was fortunately put in a corner unit and slept like a log from all the great hiking nearby. Finally, the hotel staff are very friendly and helpful. I didn't know about the shuttle service they have from 10am-3pm and they helped squeeze me into catch a last minute ferry - really kind people! Note: Cash only if you are paying at the hotel directly
Stayed 2 nights in Jun 2023

10/10 Excellent

Megane

Liked: Cleanliness, amenities, property conditions & facilities, communication
Une magnifique vue au déjeuner et à la piscine, l’hôtel nous a fait part des activités à faire et des restaurants à une distance facile à la marche. Service de navette impeccable et tellement pas chère et logement très propre!
Stayed 2 nights in May 2025

10/10 Excellent

GILLES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellente adresse...un petit paradis !

Séjour fantastique. Studio indépendant avec vue époustouflante et toutes les facilités.Personnel adorable. Piscine digne d'un 4 étoiles. Excellent rapport qualité prix. Bravo !
Stayed 9 nights in Sep 2022

10/10 Excellent

Stratos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with good prices. Excellent view from swimming pool
Stayed 2 nights in Aug 2021

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT LOCATION, FRIENDLY STAFF

This hotel is in a perfect location, a two minute walk to the center of Ios and about a 15 minute walk to the nearest beach. Wonderful swimming pool and bar staff. The concierge team was fantastic, especially Kyriaki who was very knowledgeable and helpful regarding the surrounding area. They gave me a ride back to the ferry station at no charge. The only criticism I have is that the WiFi is very weak but other than that, I would definitely return. I had a fabulous time.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very nice pool and rooms
Stayed 6 nights in Aug 2021

8/10 Good

Max, Antwerpen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prachtig gelegen hotel met mooi uitzicht op zee en de mooie authentieke hoofdstad Chora (op wandelafstand) Tof zwembad met leuke cocktail bar. Heel sterke prijs/kwaliteitsverhouding . Sympatieke eigenaars die je helpen met heen en weer naar Ferry haven (gratis ) of komen halen van ander hotel (gratis) , wasservice , goed en uitgebreid ontbijt
Stayed 2 nights in Aug 2020

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Really glad we picked to stay at this hotel. The views are great and is in very close walking distance to the main town. The fact it is NOT near the port was not an issue as they offer free port transfers both there and back. The pool area is great with excellent ‘lounging’ facilities (& views) it also offers a very reasonably Priced pool bar. We opted for breakfast included which we were glad we did as it was quite big selections/portions - 3 pieces of toast, orange juice, tea/coffee, yogurt or fruit, scrambled/hard boiled egg, croissant & selection of spreads! as this is offered until 1pm we thought of it as a brunch and didn’t need anymore food until dinner.
Stayed 3 nights in Aug 2020

10/10 Excellent

Remy, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Le personnel de l'hôtel est juste fabuleux, accueillant. De quoi ce sentir comme à la maison.
Stayed 9 nights in Sep 2019

4/10 Poor

Verified traveller

Liked: Staff & service
I never got to see the skala hotel. I was put to another guest house instead. The location is wrong on this page. It is actually located far away from the port, so be aware of that.
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruth... Incredible Stay

Ruth booked for friends all had great time... free pick ups & transfers... huge bonus... Fab Pool & Pool Bar Exceptional Views over Ios.. Needed for nothing!!!!!
Stayed 5 nights in Sep 2019

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bello e panoramico

Piccolo hotel sopra la citta di Chora. Grazioso e confortevole. Posizione panoramica e vista mozzafiato sulla piccola citta e sulla baia. La stanza assegnata corrispondeva esattamente a quanto pubblicizzato. Pulizie quotidiane. L'angolo cottura, pur funzionante, non utilizzabile in quanto lo studio non era sufficientemente attrezzato per cucinare qualcosa di più impegnativo della colazione. Inoltre, il tavolino ospitava al massimo 2 coperti nonostante lo studio ospitasse 3 persone. Al netto di ciò, ci siamo trovati benissimo e mi sento di raccomandarlo. Una nota particolare per la piscina: stupenda! Per le cene ci siamo trovati benissimo da Mills, medesima proprietà e raggiungibile a piedi. Il titolare e lo staff gentili e disponibili.
Stayed 5 nights in Aug 2019

10/10 Excellent

Alexandros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Φοβερή θέα.

Ο ιδιοκτήτης ευγενεστατος και εξυπηρετικός η δε θέα από τη πισίνα απίστευτη. Είναι σε τέλειο σημείο με φοβερή θέα. Σίγουρα θα ξαναμεινω. Αλεξανδρος
Stayed 5 nights in Aug 2019

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is beautifully pleasant, all the staff are so welcoming and friendly that makes you feel like you are their family. I highly recommend and can’t wait to comeback!! I love everything about this place :)
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service

Family run hotel with beautiful views

This is a very local and family run hotel in a beautiful location. It is a good option on a tight budget. We didn’t know that Ios is a party island in June-July, which is our fault! The hotel was full of young people partying and we are a couple with a baby trying to rest. Not a good combination! It also meant we didn’t use the pool. The family who run the hotel were very nice and helped us a lot.they explained that June and July is party time in Ios and then it becomes more family friendly island in August. We really loved being picked up and dropped off at the port, breakfast and the views are amazing! Thanks very much.
Stayed 2 nights in Jun 2019

8/10 Good

Sukhpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from the hotel was amazing and the owner was super helpful. He picked us up from the port and dropped us off as well. The location was perfect as well as it was close to the village as well as Mylopotas beach. Breakfast was also good and the room was clean. It does say on hotels.com that this hotel is a 4 minute walk from the Ios ferry port which is not true. It is in fact a good 30-40 minutes. Overall, a very good place.
Stayed 4 nights in May 2019

2/10 Terrible

Isabella

Disliked: Cleanliness, property conditions & facilities, room comfort

snyder med afstande og billeder

slidt hotel, slidt pool område. De lyver med afstande til strand og by... det tog os over 40 minutter at gå op til hotellet fra havnen... jeg havde en overnatning på IOS, der ville jeg gerne have udforsket byen og stranden.. men hotellet lå alt alt for langt væk... øv altså
Stayed 1 night in Aug 2018

8/10 Good

Nadia

Un bon rapport qualité prix
Stayed 5 nights in Aug 2018

10/10 Excellent

Philippe

Bon choix

Nous avons été très bien accueilli par le propriétaire ! Il est venu nous chercher au bateau et nous a donné pleins d'informations pertinentes. La vue est très belle aussi et belle piscine ! Les chambre pas très bien insonorisé, mais ce n'était pas un grand irritant !
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel but they only take cash payments

Great hotel with good amenities. Only problem was that they failed to tell us we needed to pay the hotel bill in CASH at check out. The room was held with a credit card but we were never informed of the cash only policy by Hotels.com or by the hotel upon check in. We found out 30 minutes before check out and had a panic trying to get cash before our ferry left.
Stayed 2 nights in Aug 2018