I reserved a pet-friendly room through Expedia fully expecting that upon my arrival. I was given a regular room and asked the desk clerk for a pet-friendly room as requested. She said that they don't receive that information from Expedia and that I would have been required to contact them directly for one of those rooms. Since none were available at check-in, I had to pay another $15 fee and agree to a $200 refundable deposit if the staff approved of the room condition at check-out. The staff person at check-out did not want to come view the room and said "I will take your word for it". I took pictures and videos to confirm no damage as a precaution. Our dog weighed two pounds and stayed in kennel unless carried outside for her walks. Also, there was a strong aroma of marijuana on the second floor and into our room during our stay. Outside, there was debris from an overnight storm (day before our stay) that littered the sidewalks. No one appeared to have attempted to remove the limbs, branches, etc from the sidewalks (still present at check-out). Overall, a very disappointing stay considering we reserved our room in good faith only to find out that wasn't good enough.
