"5 stars down the line (my phone is not letting me choose 5 stars!). We loved everything! I called ahead and every question was answered with an such care. Iliana was the first in-person greeting. She is a wonderful representation of the hotel. Knowledgeable and so helpful with great recommendations! Clean, great bed, so cute, great vibe, the shower! Complete with a body sprayer and a rainfall. Everything smelled new and fresh!!! The body gel was non drying, good shampoo and conditioner. Remington high power blow dryer worked great (similar drying time to my Baby Bliss). The bakery downstairs is really great. Lots of options actually. Perfect location. Great few days. Sad goodbye, but Bruno and John took care of us! They kept our luggage locked up until 5p and John somehow got us a cab in 3 minutes that could handle our overpacking with plenty of seating for us three during rush hour on a weekend where a US college game came to town . It’s a boutique hotel so you will get a personal touch. I appreciated that Bruno knew my name btw. I went for a run and he clearly kept note on my return. I appreciate that! The whole experience was welcoming, comfortable, friendly, professional and fun. I will definitely come back! I had way more fun and got to do so much more with that prime venue!"