6/10 - Được
Kehinde
Đi theo nhóm
15/06/2025
Thích: Sạch sẽ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The hotel itself is beautiful, with stunning interiors and a generally welcoming atmosphere. The staff seemed friendly throughout our stay, which added to the overall experience.
However, there were a few downsides. The food at the Mekado restaurant—which is the main option included in the all-inclusive package—was consistently cold. This applied across breakfast, lunch, and dinner. At one point, they brought out a fresh batch of pancakes, and even those were cold (???). We concluded Albanians liked cold food and this was their norm.
Housekeeping was another area that could use improvement. While I understand cleaners aren’t expected to tidy up personal belongings, basic cleaning was lacking. The bed would be made and towels replaced, but surfaces weren’t wiped, and floors didn’t appear to be cleaned. I had left a bracelet on the floor, and it was still there when we returned later that day. You’d only know they had been in your room because of the new towels, which was quite odd.
Also worth noting: the location is very remote. Most places are about an hour’s drive away, so it’s not ideal if you’re hoping to explore the area easily.
Overall, it’s a beautiful hotel with friendly staff, but some key areas—especially the food and cleanliness—definitely need improvement.
Kehinde
Lưu trú 5 đêm vào Tháng 6, 2025