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Sorry you feel that way. You rented a cabin with a full kitchen cleaning is expected

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all cabins have heaters sorry you did not realize that

Walk is approx 60 ft and there is a fully graveled trail along side of building. Sorry you felt that way

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I am sorry the power and water was temporarily out due to a strong storm that occurred. The power outage was region wide. We had no control of the trees that knocked out our electricity. The electricity that runs the water pump was only out for 2 hours. I am sorry for your inconvenience. We had a lot of rain here for those three days.

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Thank You hope to see you back soon.

This is the story of how you came to claim bed bugs that never existed in your cabin. You booked two nights. The morning after your first night you called our front desk and said you had to leave early. We told you we do not refund early check outs. I then got a call from Expedia saying you said the Manager said we would refund both nights. I told her that she was misinformed. You then told us you wanted to leave since you were too hot in your room due to no AC. However the temperature that night dropped to 48 degrees and was still very cool in the morning. I then got a call from Expedia from a second representative. This representative had no idea someone had called prior to her call. She said you now claimed there were bed bugs and you wanted your money back. We immediately dispatched an expert to inspect the room after you left. There were no bed bugs. However, you did leave the heater on high. If you were too hot and itchy why did you have the heater on high? No telling? I feel you were very deceptive about the reason you were leaving. All you wanted was a refund and you were willing to say anything to get it.

Well thanks so much for a 10! Please come back again.

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Sorry you feel this way. All Items have been repaired as always immediately after they happen. Just a short note all cabins are still standing and not burnt down.

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You need to look at specific cabin photos that are provided on expedia. Sorry you feel that way.