4/10 - Kém
Hind
07/05/2024
Không thích: Sạch sẽ, điều kiện & cơ sở vật chất nơi lưu trú
I stayed in 5 different hotels during my visit to Istanbul this time. Thid Rotana was unfortunately the worst. The rooms were very dirty. The first room they gave me smelled like pee, then they moved me to a suite which was also dirty with dust and stains all over the floor and smelly pillows. The lication is also inconvenient, not pedestrian friendly, you will have to take a taxi to go anywhere and not much is going on in the area beside Mall of Istanbul really. Anyway the poor cleanliness is the main reason why this Rotana is a terrible choice, I checked 2 nights early and left my nonrefundable charge because I couldn't stand the nasty bed and the dusty stained floors. I stayed in Rotanas before and they were typically great this one falls far below the standard. The interesting part is that the public areas are very clean which goes to show that the staff actually knows how to clean properly they just slack when it comes to areas where no one is checking.
Hind
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