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"Beautiful ocean view from our room and the bathtub captured that view. Very traditional set up for Japanese families and the Onsen was lovely. Being able to sit under a cherry blossom tree in full bloom and look out to the ocean in a hot spring was a true highlight of our trip. Where the property let us down, was that the restaurant was booked out every day and there was no options for vegetarian or any western menu. Luckily there was a full kitchen in our unit so we could cook, however we had to pay ¥400 to borrow cooking facilities which was unusual. The hotel itself is a little tired, wasn’t too clean and much of the property desperately needs updating. My husband and I had a single bed each but our daughter had to sleep on a fold up futon on the tatami mat floor in a room with no ventilation which she didn’t seem to mind. Given the location of property, I think it has a real potential but we wouldn’t stay there again. We would’ve been better in an Airbnb because there was no benefit of being in a hotel apart from the lovely onsen. We noticed that were the only Westerners staying there, so this property clearly only caters for Japanese tourists and not international visitors."

"Onsen in room is a game changer. We were already 18 days into our vacation and our legs appreciated being pampered."

"Family-friendly property but definitely a bit dated. The elevators had a funky smell. The living space was huge and the in-room bottomless beer amenity was pretty cool. Overall, it wasn’t bad for a short weekend trip to Hakone. "