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"Had a great 1 night stay with the wife and 2 teenagers in a Premier Deluxe Japanese Western room. Booked this as the one expensive special treat night for this trip. Room was clean, in excellent condition, very spacious and looked just like the photos on the website. The room having its own outdoor private onsen bath was fabulous. Dinner was excellent with every course looking and tasting amazing. Breakfast was also good with lots of options for the buffet. All the staff were very friendly and helpful. Just what I was hoping our stay would be like."

"The staff was very kind and helpful. The suite was also very clean and spacious. This hotel is perfect for a small group trip. They offer a free shuttle service that you need to reserve in advance. Although I'd recommend renting a car if you'd like to explore different places near the hotel, the shuttle service helps a lot! My only regrets are that it rained during our stay and that we didn't book a long stay. You could definitely do 4 days or more! It's a beautiful hotel. "

"Unbelievably amazing hotel. Among the best food I've ever eaten, anywhere in the world. Beautiful property. Professional courteous staff. Extraordinary experience. "

"Pros: -Staff were all very friendly and helpful -The room was very impressive -The view from the rooms and hotel are stunning -Transportation is available at the hotel if needed -beds are very comfortable compared to other places I’ve stayed at in japan Cons: -It’s a bit of a drive if you want to get to any of the towns nearby, but that seclusions from them also has its own charm to it Overall I loved this hotel and it’s been my favorite in Japan so far so I had to give it 5 stars "

"Great location, friendly staff and amazing property. No issues throughout our stay and the room, view was amazing. Definitely on my re-visit list. "