Khách sạn gần Công viên JC tại Artesia

"Summary of Incident: I booked a family suite through Expedia for my family of five, expecting the accommodations I paid for after a 12-hour drive from Houston, Texas. Upon arrival, the front desk agent informed me that the hotel had us down for a standard room, not the family suite I had reserved and paid for. The Issue: When I presented my confirmation documents, the front desk agent refused to honor the booking, stating that it was an "Expedia error" and not the hotel's responsibility. I was...

"All"

"The hotel does not have an elevator!!! Still we liked the hotel as it is very clean and comfortable. The clerk was not too friendly and the breakfast was really good. positive stay"

"Clean room, ac worked well, clean breakfast room: would have liked a few more selections. Staff was very helpful."

"Hotel was over all good. Could use some renovations, but would stay again if needed."

"Smells like Asafetida. It reeked. There was dried snot on my shower curtain. Flies in room. "

"You can tell at some point someone put money into this place to renovate it but it doesn’t mean much if it’s not maintained. I’m not a big complainer but I feel like cleanliness should be the bare minimum. I had some kind of food sauce (Chinese maybe) all over my desk on arrival. When checking for bed bugs I could see what I’m hoping was food stains all over the mattress cover and there were very small dead bugs in the shower, some kind of Beatles or other small nuisance bugs, none appeared to...

"👍"