Khách sạn Jackfield

"We were made to feel as though we didn't belong there and it was all due to the colour of our skin.It wasn't what they said it was how they acted. "

"Friendly helpful staff"

"Lovely little place, lovely room with lovely hot shower facilities which is rare to come by. 4 star rating only due to the pub being closed and nothing close locally to get food ect."

"Clean room with plenty of space Most uncomfortable bed and limited amenities as pub was closed"

"Breakfast was amazing and well enjoyed with a variety to choose from. Restaurant staff were great, exceptional customer service from Vikki and the manager Ellie. Reception desk staff were very helpful amd accommodating. Family room.was okay, good size, hiwver the bathroom was old and bath didnt look very clean, toliet was hard to flush, but overall a great stay and would recommend."

"The room was very noisy as it faced the main road and there was a lot of traffic noise. The room was clean but quite cold and the duvet was very thin. "

"Great location, perfect for our stay. Comfortable rooms and well equipped. All the staff were very friendly and attentive. Will definitely stay again if we are in the area"

"Greay"

"The staff were friendly. Free parking was a bonus. The hotel has a gym/spa that is well run and the facilities were great. The hotel has a bar/restaurant which we did not eat at because the prices were very high. There is also a Starbucks in the lobby. I would highly suggest upgrading your room to a club room. These rooms are in a different section of the hotel and come with, late checkout, a coffee maker, and gym/spa access..plus this area was quieter. The only thing that put us off was...

"All was amazing ! Gorgeous, kind owners, squeaky clean, comfy and beautiful surroundings x"

"Good value, clean bed, warm, reasonable bathroom (except yellow damaged seat). Was awoken by the door opening at 03.00 in the morning - felt unsafe."

"The staff was extremely friendly and helpful Rooms very clean Ran out of cider which was a shame Would stay again "

"This place is spotless. Has big spacious light rooms tea / coffee water biscuits plates cutlery etc. A fridge a microwave.the most comfortable beds a power shower. Towels in bathroom. Ironboard infact everything u need for a short stay. Very secure car park with cctv and electric charging point if needed. "

"Superb pub and rooms steeped in local history - Robert Plant started his career here playing blues guitar aged 15 in the upstairs blues club (sadly not there anymore but the history is palpable). The pub is a treasure trove of history, and so well preserved, from the original staircases and ceramic tiling on the walls, to the original bar. My room was just sheer excellence. Comfy bed, every amenity laid on, crispy linen and a boiling hot shower. Sadly the pub no longer serves food other than...

"staff very pleasant,room very warm and comfortable,good value for money.the breakfast was a bit disapointing.we had a table booked on saturday evening the meal was excellent."

"Hotel and rooms need a lot of TLC, water takes a while to heat up and when it does the pressure in the shower is awful. Pool wasnt bad but there were no spa appointments avaliable depsite having a membership. And the junior suite dosent look like the photos. Ended up makkng a complaint andnit was rectified but still not happy with my stay. Wasnt worth the money I paid. "

"The staff are so friendly ad helpful, food lovely and room comfortable "