10/10 - Xuất sắc
Mark
Đi cùng bạn đồng hành
25/05/2024
Thích: Sạch sẽ, nhân viên & dịch vụ, tiện nghi, dịch vụ, điều kiện & cơ sở vật chất nơi lưu trú
The staff in every department was outstanding. Friendly, engaging, and always helpful. It's clear they're trained in customer service.
The breakfast buffet was also excellent. It was always stocked, and the ladies were always on stand-by to refill. It has to be the best breakfast of any hotel offering the continental option. This is way better than a typical continental. Your new lobby is very well-done, even though I never saw it before the work was done.
Our room was spacious, clean, and comfortable. Temp was easy to control, beds were comfortable, and we appreciated the shower amenities. It was a very good value compared to other properties in and around Jackson. I was unaware of the $20 per day parking in your garage as I was not told, nor did I see it posted anywhere. I'm not surprised as parking around the hotel is scarce in terms of a parking lot. There was another garage across the street (I think public), but we didn't price it as the convenience of yours was a logical choice and very secure. With the winter season essentially over, you need to have it vacuumed to pick up all the debris that gets left behind as snow melts off the vehicles. It's like walking on little marbles.
Mark
Lưu trú 5 đêm vào Tháng 5, 2024