Search Hotels Near Jackson Memorial Hospital, Miami

"The lobby/bar/breakfast area are all crammed together and very difficult to navigate with luggage in the mornings. The "buffet breakfast" had very few items, less than a typical hotel continental breakfast at a cheap hotel chain. I paid quite a bit extra to have this "breakfast" included. The hotel is very high tech; however, most features did not work. When I checked in I received a welcome text that I could reply to if assistance was needed throughout the stay. I used it to report the TV and AC not working. The room was extremely hot despite being turned down as cool as it would go. Finally after 2 hours i went down to the desk to inquire about maintenance coming to check it out because the auto generated reply text said someone would be right up. Turns out, those messages go to a property in NYC and the Miami staff had no idea what text system i was referring to. Someone came to fix the TV but the AC issue was never fixed. I had to open the door to the hallway to let some cool air in. Definitely not worth the high cost just to be close to the Port. Will never stay again and do not recommend."

"Very nice hotel and clean. "

"Room was inexpensive. It was very dirty with torn up furniture. The mattress was very cheap and had gross sheets on it. Staff was very polite. Probably won't stay here again."

"Th bathroom was so small you could barely turn around. The A/C didn’t work and don’t even get me started on how long you have to wait for the elevator. I literally walked up 14 flights of stairs. Do yourself a favor and AVOID this place! It sold and run down to say the least. "

"Easy to get in and out of, clean rooms and friendly staff."

"yes"

"Beautiful Hotel, and great location."

"Room was spacious and clean; friendly and helpful staff; nice pool"

"I stayed at EAST Miami and had a disappointing experience with their handling of a theft from my room. My headphones went missing during my stay, and the follow‑up from security was dismissive and unprofessional. I was asked if I ‘took them to the beach’ and told I must have misplaced them, even though I never removed them from the room. I expected a more thorough and respectful investigation from a hotel at this level. I hope management reviews how guest concerns—especially theft—are handled moving forward."