"Great room."

"I was charged for my service dog, $35 +tax!!"

"The staff were wonderful with an emergency that I had to leave one day early for Thank you"

"The property is fairly nice, and the staff is very helpful. However, I did not enjoy our stay at this property. This was our second visit, and I booked a pricey room with a balcony and ocean view. When I arrived at the property, I was told that Expedia overbooked the room and it was no longer available. I called Expedia, and they did give me full credit, but the trip went downhill from there. The room's water pressure was very low, and the AC did not cool properly. I am assuming these are...

"Nice property"

"The hotel is convenient to walking to the beach, pier, and restaurants. Valet parking is expensive, but we parked directly next door in public parking and paid for that. Room was good, we had a "partial oceanview" and we could see a good mix of the beach, parking lot, and city. Bathroom could be a little cleaner. Some hair on the floor. Loved the spacious room and walk in shower. bathroom was big. we had 2 queens and a pull out sofa. Continental breakfast was good and we loved how we could see...

"Nice room. Great ocean view. They provided a wheelchair for our entire stay. Bathroom small for 3 people, not much counter space."

"Awesome time here, would stay again!"

"Lovely stay in this historic hotel. They are in the midst of remodeling so there was a little noise but they stopped at a very reasonable hour. The breakfast was delicious and hot. "

"The hotel was great except they don't tell you EVERYTHING is an extra charge: coffee, breakfast, parking, water, you name it. Nothing is included. Also they put two holds on my card at different times for incidentals which tripled the amount we charged to the room."

"Beautiful property."

"Clean very big rooms and great staff."

"Great room, very clean and comfortable. Staff was wonderful and friendly. Perfect location for our stay for appointments at Mayo. The shuttle was very convenient for dropping us right at the door for my Mayo appointment. "

"Excellent room, amenities, restaurant and plentiful breakfast selection. Will definitely stay again."

"Beautiful room looking at the ocean, staff super helpful, property immaculate."

"Very nice resort! Staff is friendly, clean and great restaurants outside."

"Ac ok, musty smelling"

"We were in Jacksonville for the FL High School State Track & Field Championship. We loved the roominess and amenities of the room—-Dishes, full refrigerator and stove (though we didn’t have time to use that). There were great charging stations in the room & we enjoyed Netflix movies and microwaved kettle corn in our room at night. We walked to a restaurant just up the road & trekked to a nice regional park a little over a mile up the road. The hotel staff were all friendly and knowledgeable and...