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Marriott Jacksonville Downtown

4.0 star property
Downtown Jacksonville's vibrant scene awaits with concerts, art exhibits, comfort, great food at JBar, and coffee—your perfect home base for exploration.

Choose dates to view prices

Marriott Jacksonville Downtown offers an American cuisine restaurant, coffee shop, garden, outdoor pool with sun loungers, high-speed WiFi, and dry cleaning/laundry services, balancing relaxation and productivity in the heart of the city.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is 5.276.560 ₫
5.988.897 ₫ total
includes taxes & fees
3 Apr - 4 Apr

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Corner

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, City View, Corner

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, River View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

8.4 out of 10
Very good
(11 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • River view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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8.8 out of 10, Excellent, 950 reviews
The price is 4.425.941 ₫
5.023.443 ₫ total
includes taxes & fees
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Marriott Jacksonville
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About the area

Located in Downtown Jacksonville, a neighbourhood in Jacksonville, Marriott Jacksonville Downtown is in the entertainment district and on the riverwalk. Florida Theatre and Museum of Contemporary Art Jacksonville are cultural highlights and Times-Union Center for the Performing Arts is a popular local attraction. Check out an event or a game at EverBank Stadium, and consider making time for Jacksonville Zoo and Gardens, a top attraction not to be missed. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with ziplining and ecotours nearby. Visit our Jacksonville travel guide
Map
245 Water St, Jacksonville, FL, 32202

What's nearby

  • Jacksonville_TimesUnionCenterforthePerformingArts_10548681_05
    Times-Union Center for the Performing Arts
    1 min walk - 0.1 km
  • Jacksonville Museum of Modern Art featuring street scenes as well as an individual female
    Jacksonville Museum of Modern Art
    8 min walk - 0.7 km
  • C1YW7F Prime F. Osborn III Convention Center, Jacksonville, Florida
    Prime F. Osborn III Convention Center
    12 min walk - 1.0 km
  • Jacksonville Symphony Orchestra
    1 min walk - 0.0 km
  • Florida Theatre
    7 min walk - 0.7 km

Getting around

  • Jacksonville Central Station
    3 min walk
  • Jacksonville Station
    15 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig)
    26 min drive

Restaurants

  • Pour Taproom
    7 min walk
  • On The Fly
    3 min walk
  • Confetti's
    4 min walk
  • Urban Grind Coffee Company
    6 min walk
  • Robert E. Jacoby Symphony Hall
    1 min walk

About this property

Marriott Jacksonville Downtown

Upscale hotel near Times-Union Center for the Performing Arts
Located close to Museum of Contemporary Art Jacksonville and Florida Theatre, Marriott Jacksonville Downtown provides a corner/local shop, a coffee shop/cafe and a garden. The on-site American cuisine restaurant, JBar, offers lunch and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool, along with sunloungers
  • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
  • A banquet hall, a ballroom and luggage storage
  • Multilingual staff, concierge services and wedding services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 354 rooms have comforts, such as premium bedding and air conditioning, in addition to perks, such as separate sitting areas and bathrobes.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch HDTVs with premium channels
  • Separate sitting areas, recycling and free infant beds

Similar properties

Bar (on property)
Southbank Hotel by Marriott Jacksonville Riverwalk
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
8.2 out of 10, Very good, 1,666 reviews
The price is 3.041.007 ₫
3.451.543 ₫ total
includes taxes & fees
5 Apr - 6 Apr
Southbank Hotel by Marriott Jacksonville Riverwalk
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 36 per night; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • JBar
  • Juliettes Bistro

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre (12,972 square foot of space)

Outdoors

  • Garden
  • On a river
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Lift
  • Pool access ramp on site
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1987
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 34 kg per pet
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15 to 25 per person
  • Valet parking fee: USD 36 per night (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transport to and from this property
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Hotel Omni Jacksonville
Jacksonville Omni
Jacksonville Omni Hotel
Omni Hotel Jacksonville
Omni Jacksonville
Omni Jacksonville Hotel

Frequently asked questions

Does Marriott Jacksonville Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.

How much does it cost to stay at Marriott Jacksonville Downtown?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Marriott Jacksonville Downtown on 3 Apr 2026 start from 5.276.560 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Marriott Jacksonville Downtown pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 34 kg per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Marriott Jacksonville Downtown?

Valet parking is available for USD 36 per night.

What time is check-in at Marriott Jacksonville Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM.

What time is check-out at Marriott Jacksonville Downtown?

Checkout is at 11:00 AM.

Where is Marriott Jacksonville Downtown located?

Located in Downtown Jacksonville, this hotel is within a 10-minute walk of Times-Union Center for the Performing Arts and Museum of Contemporary Art Jacksonville. Florida Theatre is 0.6 mi (0.9 km) away. Jacksonville Central Station is only a 3-minute walk and Jefferson Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Marriott Jacksonville Downtown Reviews

8.4

Very good

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 584 out of 1006 reviews
Rating 8 - Good. 179 out of 1006 reviews
Rating 6 - Okay. 115 out of 1006 reviews
Rating 4 - Poor. 60 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

Reviews

10/10 Excellent

Sonserah

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. The room was clean and well kept. Staff was super friendly
Stayed 1 night in Jan 2026

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities
Great front desk service! Excellent food at the bar/restaurant! Bar service was top notch! Rooms was clean and comfortable! Can't say enough great things!
Stayed 2 nights in Jan 2026

10/10 Excellent

Porsche

Liked: Cleanliness, property conditions & facilities
Clean room and pleasant staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

RoseMarie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room great gym
Stayed 1 night in Jan 2026

10/10 Excellent

RoseMarie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, friendly, and the gym is outstanding! It was just redone and the equipment is so nice and so new. The restaurant menu could use some healthier options but other than that wonderful day.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean and comfortable Everyone very friendly and helpful. Would definitely stay there again!
Stayed 1 night in Nov 2025

10/10 Excellent

Theresa

Liked: Amenities, property conditions & facilities
Hotel was convenient to the activities we planned.
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Convenient to venue. Nice restaurant inside hotel. Beautiful view of the river. Would definitely stay here again
Stayed 1 night in Oct 2025

6/10 Okay

Daniela

Liked: Cleanliness
The staff was amazing! the Front Desk and the valet team were really nice. Honestly the food was not good, we were expecting something way better being a 4 stars hotel. The bed and pillows were not comfortable, I asked for 2 extra pillows because I’m pregnant but it didn’t help, pillows were super flat.
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Quick, easy and friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Sherry

Liked: Cleanliness, amenities, property conditions & facilities
Valet service was exceptional!! ALL staff was very welcoming and helpful. Room was spotless. Very convenient location for visiting the Florida Theater.
Stayed 1 night in Dec 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was really nice and had a great time. Hotel staff and the JBar staff were amazing and very friendly. Towels could use an update some stains and a goat head on one. Bathroom needs a vent fan.
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was as advertised
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful location and perfect for exploring
Stayed 2 nights in May 2025

10/10 Excellent

Precious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly- even with everything that’s going on, staff still had a smile.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to dining and show venues. Great staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Lekeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and walkable to event. Very nice employees, very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfy bed
Stayed 1 night in Jun 2025

6/10 Okay

Alex

Liked: Cleanliness
Staff was generally great. The food was way too expensive for the lack of quality. Breakfast was pretty awful. It was very noisy in the lounge area.
Stayed 1 night in Nov 2025

10/10 Excellent

MARY

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice friendly staff.
Stayed 1 night in Jul 2025

8/10 Good

kristine

Liked: Cleanliness, staff & service, amenities
Staff and food were great. They could have let us know that the shuttle to the game was not part of Marriott services and would be very expensive. $40 to get 4 of us a mile away and then another $40 to come back.
Stayed 1 night in Nov 2025

10/10 Excellent

Betina

Liked: Cleanliness
The entire hotel was so clean and the staff was exceptionally polite and accommodating. We had a wonderful stay and will stay again when we visit Jacksonville.
Stayed 1 night in Jan 2025

10/10 Excellent

Ericka

Liked: Cleanliness, amenities, property conditions & facilities
My stay was excellent, the staff, the valet, everyone was so friendly and welcoming
Stayed 2 nights in May 2025

10/10 Excellent

Janasya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was very clean and welcoming. Staff were friendly and helpful.
Stayed 1 night in May 2025