Southbank Hotel by Marriott Jacksonville Riverwalk
3.5 star property
Guests can recharge on their own terms at this riverside retreat, whether lounging by the pool or taking a refreshing walk along the St. Johns River waterfront
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Photo gallery for Southbank Hotel by Marriott Jacksonville Riverwalk
Southbank Hotel by Marriott Jacksonville Riverwalk is on the St. Johns River, offering a scenic escape with a garden and outdoor pool. Guests can unwind at the bar, maintain their workout in the gym, and enjoy free WiFi in their rooms.
Located in Downtown Jacksonville, a neighbourhood in Jacksonville, Southbank Hotel by Marriott Jacksonville Riverwalk is in a shopping district and on the riverwalk. Enjoy an event or a match at VyStar Veterans Memorial Arena, and consider making time for Jacksonville Zoo and Gardens—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing. Visit our Jacksonville travel guide
1515 Prudential Dr, Jacksonville, FL, 32207
What's nearby
VyStar Veterans Memorial Arena
6 min drive - 2.6 km
Daily's Place
6 min drive - 3.3 km
EverBank Stadium
7 min drive - 3.6 km
Baptist Medical Center Jacksonville
13 min walk - 1.2 km
Florida Theatre
17 min walk - 1.4 km
Getting around
Riverplace Station
7 min walk
Jacksonville Station
15 min drive
Jacksonville, FL (CRG-Jacksonville Executive at Craig)
25 min drive
Restaurants
The Bearded Pig
14 min walk
Ruth's Chris Steak House
10 min walk
Shor Seafood Grill & Tavern
20 min walk
The Southern Grill
7 min walk
Sake House
5 min walk
About this property
Southbank Hotel by Marriott Jacksonville Riverwalk
Hotel near VyStar Veterans Memorial Arena
Located close to Baptist Medical Center Jacksonville and Daily's Place, Southbank Hotel by Marriott Jacksonville Riverwalk provides a terrace, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as a bar and a gym.
Other perks at this hotel include:
An outdoor pool
Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
Express check-in, concierge services and a lift
ATM/banking services, a banquet hall and a TV in reception
Guest reviews give top marks for the helpful staff and location
Room features
All 322 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
Pillowtop mattresses, down duvets and rollaway/extra beds (surcharge)
Bathrooms with baths or showers and free toiletries
Uncovered parking on site (USD 16 per day; includes in/out privileges)
Uncovered valet parking on site (USD 22 per day; includes in/out privileges)
RV/bus/lorry parking (surcharge) on site
Limited on-site valet and self parking
Wheelchair-accessible parking and van parking available
Food and drink
Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 20 for adults and USD 5 to 10 for children
A bar/lounge
A restaurant
Things to do
Billiards/pool table
Gym
Outdoor pool
TV in common areas
Family friendly
In-room cot
Laundry facilities
Mini-fridge
Outdoor pool
Pool gate
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Guidebooks
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
22 meeting rooms
24-hour business centre
Conference centre (39,425 square foot of space)
Outdoors
Garden
On a river
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
42-inch flat-screen TV with premium cable channels
Food and drink
Coffee/tea maker
Limited room service
Mini-fridge
Restaurant dining guides
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Electrical adapters
Energy-saving switches in guestrooms
Free local calls
Free weekday newspapers
Heating
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Recycling
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property will be renovating from 1 August 2025 to 31 July 2026 (completion date subject to change). The following areas are affected:
Exterior
Lobby
Selected guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.
Access methods
Staffed front desk, smart lock
Pets
Pets are allowed for an extra charge of USD 50.00 per accommodation, per night, plus a one-off cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 11 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay.
Free cots are available on request at the property
Payment types at the property
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults and USD 5 to 10 for children
Uncovered self-parking fee: USD 16.00 per day (in/out privileges)
Valet parking fee: USD 22.00 per day (in/out privileges)
Pet fee: USD 50.00 per accommodation, per night plus a one-off USD 50 cleaning fee
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk Hotel
Jacksonville Wyndham Riverwalk
Riverwalk Jacksonville
Wyndham Jacksonville
Wyndham Jacksonville Riverwalk
Wyndham Riverwalk
Wyndham Riverwalk Hotel Jacksonville
Wyndham Riverwalk Jacksonville
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Jacksonville Riverwalk
Lexington Hotel Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Lexington Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Lexington Riverwalk
Lexington Hotel Conference Center Jacksonville Riverwalk
Hotel Lexington Hotel & Conference Center Jacksonville Riverwalk
Wyndham Jacksonville Riverwalk
Frequently asked questions
Does Southbank Hotel by Marriott Jacksonville Riverwalk have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 10:00 PM.
How much does it cost to stay at Southbank Hotel by Marriott Jacksonville Riverwalk?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Southbank Hotel by Marriott Jacksonville Riverwalk on 5 Apr 2026 start from 3.041.007 ₫, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Southbank Hotel by Marriott Jacksonville Riverwalk pet-friendly?
Yes, Southbank Hotel by Marriott Jacksonville Riverwalk allows pets (limit 2 total) with a maximum weight of up to 11 kg per pet. There's a fee of USD 50.00 per accommodation, per night. A cleaning fee of USD 50 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking at Southbank Hotel by Marriott Jacksonville Riverwalk?
Self-parking is available for USD 16.00 per day. Valet parking is available for USD 22.00 per day.
What time is check-in at Southbank Hotel by Marriott Jacksonville Riverwalk?
Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Southbank Hotel by Marriott Jacksonville Riverwalk?
Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Southbank Hotel by Marriott Jacksonville Riverwalk located?
Located in Downtown Jacksonville, this hotel is 0.8 mi (1.3 km) from Baptist Medical Center Jacksonville, and within 3 mi (5 km) of VyStar Veterans Memorial Arena and Daily's Place. EverBank Stadium and Jacksonville University are also within 6 mi (10 km). Riverplace Station is 7 minutes by foot and San Marco Station is 11 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Southbank Hotel by Marriott Jacksonville Riverwalk Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great staff, super friendly and very accommodating! Had a few renovations going on but nothing that would make me not want to stay. Close to everything downtown! Lots of local bars and restaurants and great walkable path on the riverbank! Great place if you’re coming for a jags game or other events!
The bar 😂 and the restaurant had a good variety of food. Overall it was close to the marina although it was a little cold for us but we still enjoy a small stroll. It’s close to a few other restaurants to walk. It just needs a little store or working vending machines but nothing the near by gas station at walking distance couldn’t fix but since it did rain on us one day could have been helpful.
cynthia
Stayed 3 nights in Jan 2026
10/10 Excellent
Tamara
24 Oct 2025
Liked: Cleanliness, amenities
This was a great hotel to stay in the employee’s we’re very helpful in where to eat , entertainment and more
The room was very clean. The staff was friendly and helpful. The best part prob was the bartender/waiter in the lounge. We had dinner and he was very uplifting, friendly and funny. He made us feel better on one of the worst days of my families life. Thank you Christian you were a highlight. The parking is ridiculous and needs to be addressed
Melissa
Stayed 2 nights in Jan 2026
10/10 Excellent
Angela
2 Jan 2026
Liked: Cleanliness, amenities
While they were renovating the hotel and I didn’t feel the room was truly worth the price, what really stood out was how friendly and accommodating the staff was. We had to wait a short while for a room and they gave us a coupon for free breakfast and a free dinner. It made all the difference. Thank you so much for hosting our stay!
Nice, quiet and clean rooms with a nice location. Great views and scenery at Jax Riverwalk
Lonnie
Stayed 1 night in Sep 2025
6/10 Okay
Steven
3 Dec 2025
Liked: Cleanliness, staff & service
Obviously this is a hotel that is in the process of being revamped. I expect that Marriott will continue to turn it into a very pleasant property. Even so the room was warm, quiet and clean. Great place to start. Good luck Marriott.
Steven
Stayed 1 night in Dec 2025
10/10 Excellent
James
31 Oct 2025
Liked: Cleanliness
Staff, clean room..
James
Stayed 2 nights in Oct 2025
8/10 Good
Jeremy
31 Jan 2026
Liked: Cleanliness
Disliked: Amenities
Room was ok. Was not a fan of there being no breakfast included with the stay and they give you the option of paying $17 to self park or $22 to “valet” but I understand the location being downtown only allows them a small spot as far as parking spaces goes. I just wish. That aspect were brought to my attention before I booked, but it is understandable that they do not want to advertise their product by saying “by the way, we don’t give you free breakfast and you have to pay extra for parking here”. Other than that, this day was OK. You can tell the place is going through renovation but the location was a great spot right by the Riverwalk which was nice to enjoy during the daytime. Hoping they eventually get to the level of what is expected in all other Marriott locations.