Search Hotels Near Japanese Garden, Montreal

"The staff in this hotel were great. We enjoyed the room upgrade option as well. As far as the room is concerned, it was extremely clean, and fresh linen was provided. It does get warm at night so a fan and decor would be nice. The restaurant in the hotel makes the best coffee and their breakfasts look very good with large portions. The staff do their very best to speak English also. All in all, it is a positive experience"

"I’ll start by saying the staff here are absolutely amazing! They are the genuine reason I stay at this property and the service is truly top-tier. The location is also fantastic, and I really enjoyed the gym. However, while the rooms are spacious, the property itself is incredibly dated and feels subpar for the price paid. The maintenance issues were the biggest drawback. My room felt old, and because the walls and doors are so thin, you can hear everything in the hallways. The bidet in my room had a constant, annoying drip, and the toilet in the gym was broken, meaning I had to go all the way back up to my room just to use the bathroom during a workout. Even worse, my friend's room had a leak on the floor, so we had to keep our shoes on the whole time I was visiting him. The logistics were also a hassle. Since room keys only grant access to your specific floor, we couldn't easily visit each other. We either had to meet at the lobby and go back up together, or I’d have to walk up 10 flights of stairs. It was also a letdown that the pool and hot tub were closed during my stay. If you’re looking for a hotel with a great location and world-class service, this is a solid choice. But if you want a place that feels fresh, clean, and fully functional, you might be disappointed."

"Friendly staff. "

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"Paid to upgrade our room to add on a living room. The living room had one light and was very dark. The hotel could really use some updating but it was okay for one night and for the price."

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"Valet très ordinaire"

"Je n'ai pas apprécié mon séjour. Sur le matelas il y avait des punaises de lit. Il manquait de l'eau chaude dans la salle de bain. Le déjeuner était pas pire mais il n y avait pas de viande ni d'oeufs. Le personnel était serviable et chaleureux, mais c'était le seul avantage et point fort que je donnerai à l'établissement. Je reviendrai jamais à cet hôtel."

"L’hôtel était bien situé malgré qu’il n’y avait pas beaucoup de restaurants autour. Le personnel était accueillant même si l’hôtel était très achalandé. Le restaurant de l’hôtel n’était pas fameux. La nourriture n’était pas à notre goût pour le prix."