"Do NOT ask for a wakeup call! I have used hotel wakeup calls, mostly successfully, for over 40 years of travel. Minor mishaps here and there but THIS one was a night ruiner! Imagine driving for over 8 hours to get to a basically decent room, exhausted. You ask for a 5am wakeup call because you need to get back on the road on a fairly precise time schedule. You get in your room, confident you can shower in the morning, having left a wakeup call. You hop in bed, go to sleep, fitfully at first after the long drive and the phone goes off! Wow, that just doesn't feel right. And then you look at the clock. It's 12:40am. You lay back down, get settled and the phone goes off again. 12:45. Second wake up! So I am pissed. Groggy. Call down to the front desk to get the call reset for the RIGHT time No answer. Fall back in bed and fight to get back to sleep. Wake up and look at the clock. It's 5:40. I'm already late to get on the road. No shower. Late to pick up my Grandson. All in all, a 3 rating is generous. This is the kind of mess up that wipes out most of the good from a stay!!!!"
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