We came in at 2pm and was told our room wouldn't be ready till after 3:00 pm. However, we were able to use the pool area until our room became available which was nice.When we first checked in we had some issues, the TV in living room was not working properly and the hair dryer Plug was broken. They remedied the situation right away. We got back late went straight to bed the next morning I woke up and found a used q-tip and what looked like dog hair in my bed. I called down and requested our bed sheets be changed and was mortified at the thought that our sheets were not changed during the last checkout service. While we were out they came and changed all bedding but did not do a light service. On Sunday woke up to find a small dead roach by the bathroom door. Was not a big deal because whatever spray they used actually killed the roach so I was okay, we're in Florida after all. Breakfast is phenomenal, offering a variety of food. The hotel itself is in good condition, outside area was nice and within walking distance to eateries and shopping. Overall, the stay was great except for the bedsheet incident.
