Hotel@Hatfield Apartments provides a welcoming retreat in central Arcadia. Guests enjoy the outdoor pool and take in panoramic views from the sunny terrace. The multilingual staff offers concierge services and luggage storage to make stays more convenient.
Arcadia, a neighbourhood in Pretoria, is home to Hotel@Hatfield Apartments. Pretoria Country Club and Waterkloof Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Ditsong National Museum of Natural History and National Zoological Gardens of South Africa. Looking to enjoy an event or a game while in town? See what's happening at Loftus Versfeld Stadium or SuperSport Park. Visit our Pretoria travel guide
Along with an outdoor pool, this smoke-free aparthotel has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, tour/ticket assistance and a picnic area are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a Smart TV with digital channels. Added amenities include a balcony, a stovetop and a coffee/tea maker.
Hotel@Hatfield Apartments offers 52 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies or patios. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower and complimentary toiletries.
This Pretoria aparthotel provides complimentary wireless Internet access. Smart televisions come with digital channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the aparthotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Smoke-free property
Services and conveniences
Concierge services
Daily housekeeping
Iron/ironing board on request
Laptop-compatible safe
Luggage storage
Multilingual staff
Safe at front desk
Tour and ticket assistance
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
52 units
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: ZAR 100
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: ZAR 100
Special check-in instructions
The front desk is open Monday - Sunday (7:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Early check-in fee: ZAR 100 (subject to availability)
Late check-out fee: ZAR 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
We should mention
This property does not have any lifts
Property is also known as
Hatfield Apartments Pretoria
Hotel@Hatfield Apartments Pretoria
Hotel@Hatfield Apartments Aparthotel
Hotel@Hatfield Apartments Aparthotel Pretoria
Frequently asked questions
Does Hotel@Hatfield Apartments have a pool?
Yes, this property has an outdoor pool.
Is Hotel@Hatfield Apartments pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel@Hatfield Apartments?
Self-parking is free at this property.
What time is check-in at Hotel@Hatfield Apartments?
Check-in start time: 2:00 PM; check-in end time: 8:00 PM. Early check-in is available for a fee of ZAR 100 (subject to availability). After-hours check-in is not available.
What time is check-out at Hotel@Hatfield Apartments?
Checkout is at 11:00 AM. Late checkout is available for ZAR 100 (subject to availability).
Where is Hotel@Hatfield Apartments located?
Located in Arcadia, this aparthotel is steps away from British High Commission, Royal Thai Embassy and Indonesian Embassy. Embassy of Nepal and Embassy of Syria are just steps away.
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Reviews
Hotel@Hatfield Apartments Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
9.0
Location
7.8
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 9 out of 24 reviews
10 - Excellent
9
Rating 8 - Good. 12 out of 24 reviews
8 - Good
12
Rating 6 - Okay. 2 out of 24 reviews
6 - Okay
2
Rating 4 - Poor. 0 out of 24 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 24 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Verified traveller
28 Oct 2020
Liked: Cleanliness, room comfort, communication
Neat, clean, convenient
Verified traveller
Stayed 1 night in Oct 2020
6/10 Okay
Verified traveller
6 Mar 2020
Liked: Staff & service
Could be better
They need to be on top of the cleaning . Cleaners are noisy during the morning rounds and rude when they knock on your door . Please provide “ Do Not Disturb “ signs . Overall the place has great potential of closely managed .
stay was fantastic besides the shower was dirty n hair floating everywhere.. the drain didn’t work properly due to blockages.. would suggest the shower heads be changed , the water flow is not even .
Verified traveller
Stayed 1 night in Feb 2020
8/10 Good
JJ
22 Feb 2020
Liked: Cleanliness, staff & service, room comfort
Great value for money
Overall great value for money. Small maintenance issues, such as shower head leaking.
Great security, I felt safe at all times.
This was probably the worst place we have ever stayed at - from check in to check out. Tv was not working, door cannot lock and they refused to give us a key. The noise is terrible. Although breakfast was included, they only have 6 little tables - not nearly enough space for everyone. We were told breakfast is only at 07h00 - however when we arrived at 06h50 to first book out before breakfast, all 6 tables were occupied and other guests already enjoying their breakfast. We had other appointments and thus left without having breakfast. This is definitely the worst place we have ever stayed at and I would not recommend anyone to make use of it. The room only had one coffee mug, and several glasses were missing.
Barend
Stayed 1 night in Jan 2020
10/10 Excellent
Kekeletso, Middelburg
22 Nov 2019
Liked: Cleanliness, amenities
The place was great, the rooms were amazing. The hotel staff was very helpful and i enjoyed my stay. It has value for money.
J'ai vraiment aimé l'hôte. J'étais dans un studio avec ma fille. Le lit était brait très confortable, l'air conditionné dans la chambre était impeccable et le ménage bien fait. Je me suis vraiment sentie en sécurité dans cet hôtel.
Je le recommanderai a des amis.
L'hôtel se trouve a dix minutes à pieds du mall Hatfield Plazza. Le quartier est calme. Rien a redire. ..